Clinical Support Staff Protocols (CSSPs) help streamline care at Kenner Army Health Clinic by allowing staff to assist with common conditions like sore throats, UTIs, and pregnancy tests. These step-by-step protocols improve efficiency, reduce wait times, and enhance the overall patient experience.
Kenner Army Health Clinic has implemented Clinical Support Staff Protocols (CSSPs) to reduce wait times and improve access to care for common acute conditions. By allowing nurses and medical assistants to assist patients earlier in the visit, the clinic streamlines care, improves efficiency, and reduces pharmacy wait times. Staff and patients alike have noted the positive impact of the new process.
FORT LEE, VA. (Nov. 8, 2018) – Brig. Gen. Telita Crosland, Regional Health Command-Atlantic commanding general presented star of excellence status to Kenner Army Health Clinic after completing the Army Safety and Health Management System inspection Sept. 11- 13. This award demonstrates Kenner’s commitment to safety from all levels and recognizes the organization as a leader in occupational safety and health.
