If we received the greeting, it should be listed under the state for which it was intended. Use the Holiday Greeting map
to find it. Also make sure the correct Holiday is selected.
If the greeting was sent for a location outside the United States, including Puerto Rico and American Samoa, it can be found in International Greetings
Sometimes DVIDS receives greeting videos with incomplete information, and we cannot categorize them properly. Try the Uncategorized Greetings
section to find the one you're looking for. You may also use the "Search Names"
feature, located at the bottom of the greetings page, to search for the name of your servicemember.
If you still haven't found your Greeting,
it's likely because it's still being processed, or because DVIDS has not received it. Due to the high volume of videos received, there may be a backlog of new greetings to process. Please check back frequently; DVIDS strives to make every greeting available before the holiday for which they were recorded.
Occasionally, due to circumstances beyond our control, videos recorded by field units are never received by DVIDS. In these rare cases, greetings recorded by servicemembers abroad will not be available on the site.