U.S. Army Col. Rebekah Lust, Integrated Personnel and Pay System-Army Force Management Division director, briefs Soldiers during a briefing at Joint Base Langley-Eustis, Virginia, Sept. 2, 2025. The session highlighted the importance of Soldier in- and out-processing as a critical G-1 initiative supporting readiness across the Army. (U.S. Air Force photo by Senior Airman Skylar Ellis)
A team from the Headquarters Department of Army Integrated Personnel and Pay System-Army Force Management Division visited here Sept. 2-4, 2025, to conduct a Soldier Experience Roadshow.
During the three-day visit, the team gathered feedback on Soldiers’ experiences with in- and out-processing during permanent change of station moves to further improve the IPPS-A initiative. Launched Army-wide in January 2023, the web-based program modernized 30 legacy personnel and pay systems that previously operated in stovepipes with limited connectivity.
Earlier this year, the HQDA IPPS-A team visited Army posts including Fort Benning, Ga., Fort Drum, N.Y., and Fort Campbell, Ky., but adding JBLE–Eustis to the list provided insight into...
