JOINT BASE SAN ANTONIO, Texas, Sept. 10, 2025 – Patients have ranked 18 Defense Health Network Central clinics, providers and support staff as the "best of the best" in the Military Health System for patient experience and customer care, according to a recent Joint Outpatient Experience Survey, or JOES, quarterly report.
"Through quarterly ‘Best of the Best’ reports – informed by JOES data and beneficiary feedback -- we recognize our clinics and personnel for delivering outstanding patient experiences, fostering a culture of exceptional care across the Military Health System," said Air Force Maj. Gen. Thomas Harrell, DHN Central director and Medical Readiness Command Alpha commander. “The dedication of these teams to...
Members of the 59th Medical Wing’s Critical Care Air Transport Team participated alongside the U.S. Army Institute of Surgical Research Burn Flight Team, the 137th Aeromedical Evacuation Squadron, and the 559th Aerospace Medicine Squadron in a Validated Assessment Program for Operational Readiness (VAPOR) Critical Care Air Transport training flight with the help of the 56th Air Refueling Squadron from Altus, Air Force Base, Oklahoma, Aug. 21, 2025. The training flight, conducted aboard a KC-46A Pegasus and taking off from Joint Base San Antonio-Lackland’s Kelly Field, helps members remain current and ready to execute real-world CCAT missions. The VAPOR program allows teams to conduct live training flights, as opposed to using static...
