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    DLA Troop Support offers new training program to enhance customer support

    DLA Troop Support offers new training program to enhance customer support

    Courtesy Photo | Juan Sanchez, a DLA Troop Support Clothing and Textiles supply planner, stands before...... read more read more

    PHILADELPHIA, PENNSYLVANIA, UNITED STATES

    02.10.2012

    Story by Larry Levine 

    Defense Logistics Agency   

    PHILADELPHIA, Pa. — A revitalized training program is going to assist Defense Logistics Agency Troop Support Clothing and Textiles employees with all facets of their jobs, the program’s sponsor says.

    C&T University, which was started to provide employee-requested training, offers a course on time-phased inventory planning. It will also soon offer a course on value engineering, said Rich Miller, who sponsors C&T University and is the chief of DLA Troop Support Clothing and Textiles’ Other Customer Division.

    DLA Troop Support C&T managers used their own observations and feedback from colleagues to design the program and pick topics, he said.

    The first course, covering time-phased inventory planning training, was offered to supervisors, Jan. 19. This was the highest priority for the supply chain, Miller said. The class was also presented to a group of employees, Jan. 26. C&T leaders plan for all the organization's supply planners to eventually take the 90-minute course.

    Jim Kane, the supervisor of C&T’s demand planning division, who attended the first C&T University session, explained that time-phased inventory planning is “a critical tool used by management to review an item’s requirements, assets and contract status.”

    Wilber Ruiz-Alago and Juan Sanchez, C&T supply planners, presented the first class. The two are experienced with Manugistics software, which is used to record and forecast transactions in the 400-plus procurement group codes that cover the thousands of items managed by C&T.

    Cheryl Reynolds, a supervisor in C&T’s Planning Division who attended the Jan. 19 course, said she saw long-term benefits for supply planners from the short-term effort required to use the new time-phased inventory planning approach.

    “It will make it easier for (supply planners) to tell the story of their items and thereby help us spend our money more wisely,” she said.

    NEWS INFO

    Date Taken: 02.10.2012
    Date Posted: 02.15.2012 13:01
    Story ID: 83890
    Location: PHILADELPHIA, PENNSYLVANIA, US

    Web Views: 171
    Downloads: 0

    PUBLIC DOMAIN