210308-N-AU930-1002 (March 8, 2021) NORFOLK, Va. -- A video from Commander, Navy Region Mid-Atlantic (CNRMA), celebrating International Women's Day 2021. Commander, Navy Region Mid-Atlantic (CNRMA) is the regional coordinator for all shore-based naval personnel and shore activities in the Mid-Atlantic region, which encompasses 20 states, 14 installations, and 50 Naval Operational Support Centers (NOSCs). (U.S. Navy video by Mass Communication Specialist Seaman Apprentice Jordan A. Grimes)
A new Quick Response code program is taking customer service to the next level around the region. The QR code initiative took off earlier this year thanks to Naval Submarine Base (SUBASE) New London’s Unaccompanied Housing team. Noticing an opportunity for process improvement, Donna Wilson, Charles Tweedy and Tom Kraemer established the innovative program that allows residents to submit maintenance requests and other room and faculty issues...