USNH GB Behavioral Health: Department in the Spotlight

Photo By Dawn Grimes | Lt. Cmdr. Todd G. Osborne, Staff Psychiatrist, Director for Medical Services along with Ensign Justen Bryant, Licensed Clinical Social Worker, Department Head; Gian Carlo Gutierrez, Medical Support Assistant and Hospital Corpsman 3rd Class Lizuyi Hernandez, Behavior Health Technician, pose with banner recently presented as the Clinic was recognized as US Naval Hospital Guantanamo Bay's Best of the Best for Customer Service.  

CUBA

01.29.2021

Story by Dawn Grimes 

Navy Medicine and Readiness Training Command Guantanamo Bay

The Department of Medical Services, Behavioral Health Clinic plays an important role in the overall health and well-being of our community. The clinic which is staffed by a psychiatrist, licensed clinical social worker and support staff, provides services to everyone in our community including:

• Psychiatry
• Adult and Child Individual Therapy
• Substance Abuse Rehabilitation Services

Hospital Corpsman 3rd Class (HM3) Lizuyi Hernandez, Behavior Health Technician, said that people don’t need to feel anxious about seeking care at the clinic. “Our team is ready to support you without judgment or pressure. We are here to help guide you during your personal growth and development.”

The Behavior Health team is this quarter’s USNH GB Customer Service, “Best of the Best” awardee for receiving 100% patient satisfaction from 55 patients’ responses on Interactive Customer Evaluations (ICE). An independent selection board that reviews ICE comments received by each department selected Behavioral Health this quarter noting the quality of comments recognizing best practice, teamwork and communication.

Gian Gutierrez explained, “Gitmo is a very unique place. Our community consists of Jamaican, Filipino, Cuban and active duty and civilians. Although there can be language challenges and cultural differences, we strive to provide exceptional care to everyone.”

Anyone may make an appointment by self-referral, by stopping in the clinic or by calling
7-2650. Patients may also be referred through their primary care provider. The clinic is open from 8 a.m. to 4 p.m. Monday through Friday. After hours emergency services are available through the Emergency Room available 24/7 at 7-2690.

Behavioral Health Department Staff
Lt. Cmdr. Todd G. Osborne, Staff Psychiatrist, Director for Medical Services
Ensign Justen Bryant, Licensed Clinical Social Worker, Department Head
Gian Carlo Gutierrez, Medical Support Assistant
HM3 Lizuyi Hernandez, Behavior Health Technician

For more information, visit our website at https://guantnamo.tricare.mil look for Mental Health and Substance Abuse beneath the Health Services tab on the homepage.

• Date Taken: 01.29.2021
• Date Posted: 02.10.2021 18:06
• Story ID: 388817
• Location: CU