Subscribe
Military members often receive orders to installations both state-side and overseas, but the 375th LRS’s TMO will ship your household goods anywhere on the planet, said Teddy Manning 375th LRS Logistics Readiness Distribution Flight and Passenger Travel Personal Property chief.
“We tell you what you’re entitled to, what you need to have done and process all of your paperwork,” said Manning.
Scott Air Force Base’s TMO services all components of the military, including civilian counterparts. Its specific area of responsibility is between two states and covers about 800,000 square miles.
“We are in a unique environment because we are in a very joint service environment,” said Tech Sgt. Blake Gamez, 375th LRS TMO Personal Property and Passenger Travel section chief.” “It is important to understand that we are helping you to the best of our ability.”
The TMO handles household goods, cargo, and passenger travel. Flight scheduling and ticket purchasing is handled by passenger travel. All cargo that passes through the installation is processed by the cargo section, and paperwork for personal household goods is processed in the main TMO located in building P-10.
Scott’s TMO serves nearly 4,500 customers a year and saved the government roughly $584,000 in 2017, said Manning. TMO also handled 289 shipments for general officers last year, which is very high for an Air Force base, he added.
When seeking assistance from TMO, the first thing a customer needs is their orders, said Gamez. Then the office can begin booking the customer. Along with orders, they need to know where they are picking up from and where they are shipping too, additional pick-ups, leasing agents, receiving agents, an in-transit emergency contact, and a description of goods.
The TMO assists Scott Airmen with personally-procured moves in which Airmen take care of the shipping themselves. This practice saved the government approximately $210,000 in the last year.
TMO also has a quality assurance section that makes sure the process is done correctly and property isn’t damaged. Manning said Scott is one of few bases with a 100 percent inspection rate.
Manning said the biggest challenge the TMO faces is when they must meet an unrealistic time window to have property shipped and urges customers to contact TMO as soon as they get their orders to ensure their items can be handled. TMO has a 21 day minimum window to get customers goods shipped out.
“This TMO here is very involved,” Gamez, “We are all working hard to help everybody.”
| Date Taken: | 09.04.2018 |
| Date Posted: | 09.04.2018 16:19 |
| Story ID: | 291384 |
| Location: | SCOTT AIR FORCE BASE, ILLINOIS, US |
| Hometown: | SCOTT AIR FORCE BASE, ILLINOIS, US |
| Web Views: | 43 |
| Downloads: | 0 |
This work, TMO assists Scott members with travel needs, by SrA Chad Gorecki, identified by DVIDS, must comply with the restrictions shown on https://www.dvidshub.net/about/copyright.
