Photo By Jason Bortz | Hospital Corpsman 2nd Class Shawnte, a pharmacy technician at Naval Hospital...... read more read more
TRICARE beneficiaries in the Pensacola area needing prescriptions have lots of options, including Naval Hospital Pensacola’s Pharmacy.
The pharmacy offers several options to make the experience of getting new prescriptions or refilling old ones as easy as possible. Plus, there are never any copays or costs when using a Military Treatment Facility’s pharmacy.
Beneficiaries picking up new prescriptions at the Main Pharmacy in the hospital have three options available to them.
Prescriptions can be dropped off and picked up any time after two hours. Beneficiaries choosing this option can use the pick-up window to receive their prescriptions after the two hours without standing in the normal line and do not need a ticket.
Beneficiaries can also select to pick up their prescriptions at the Satellite Pharmacy the following business day after 1 p.m. The Satellite Pharmacy is located next to the Navy Exchange and Commissary and has a drive-thru window for prescription pick up or for dropping off prescriptions. Prescriptions dropped off at the Satellite Pharmacy will be available for pick up after two hours or the next day.
The final option available is to wait in the Main Pharmacy’s lobby for the prescription to be filled. The average wait time for prescriptions is 10 to 15 minutes for active duty service members and 20 to 30 minutes for all others, though wait times can fluctuate.
“We wanted to give our beneficiaries options to pick up their prescriptions,” said Cmdr. Ben Schwartz, director for clinical support services, NHP. “We know our patient’s time is valuable, and we try to do everything we can to reduce wait times and provide outstanding customer satisfaction.”
These options are available to all TRICARE beneficiaries. Patients with a primary care manager (PCM) at NHP have an additional option of having prescriptions sent to the Satellite Pharmacy, where it can be picked up the next business day utilizing the drive-thru window.
TRICARE Standard or other TRICARE beneficiaries that are seen by a provider outside of NHP can ask that their prescriptions be sent to NHP as an electronic prescription. An electronic prescription is a computer generated prescription sent by a health care provider through a private, secure and closed network to a pharmacy. The prescriptions are not sent through the Internet or as an e-mail, so a patient’s personal information is safe. Electronic prescriptions will not be filled until a beneficiary arrives at the pharmacy to pick them up, and beneficiaries will have the same options for normal prescriptions.
As one of the busiest pharmacies in the Navy, the NHP Pharmacy fills approximately 3,000 prescriptions a day. The pharmacy also supports the hospital’s 10 branch clinics in five states.
“We have a very busy pharmacy,” said Lt. Danny Le, pharmacist, NHP, “but we still want to provide efficient service to our beneficiaries. The most important part of our job is safety. We have to ensure prescriptions are correct and that they are safe for our beneficiaries to use.”
A full list of medications available at NHP or any MTF Pharmacy is available at www.express-scripts.com. The site also has information on TRICARE Pharmacy Home Delivery, which allows TRICARE beneficiaries to have prescriptions delivered to their home with no additional cost for standard shipping.
Both the Main Pharmacy and Satellite Pharmacy are available to all TRICARE beneficiaries. The Main Pharmacy is open Monday – Friday from 7:30 a.m. to 6 p.m. The Satellite Pharmacy is open Monday – Friday from 9 a.m. 6 p.m. and Saturday from 9 a.m. to 3 p.m. The drive-thru window at the Satellite Pharmacy opens at 8 a.m. Monday – Saturday. For more information, please contact NHP’s Pharmacy at 850-505-6640.
| Date Taken: | 08.09.2017 |
| Date Posted: | 08.10.2017 12:13 |
| Story ID: | 244426 |
| Location: | US |
| Web Views: | 159 |
| Downloads: | 1 |
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