LANDSTUHL REGIONAL MEDICAL CENTER, Germany - Lt. Gen. Patricia Horoho, U.S. Army surgeon general and commander, U.S. Army Medical Command, briefs Army Medicine in Europe leaders on becoming a High Reliability Organization (HRO) during a two-day regional summit at Landstuhl Regional Medical Center, Germany. An HRO is an organization that has continuing success in striving to achieve zero harmful events despite operating in a high-risk environment where human error is possible and accidents can occur due to risk factors and complexity.
Army Medicine’s adoption of HRO principles aligns with the recommendations of the Military Health System (MHS) Review.
On May 28, the Secretary of Defense ordered a comprehensive review of the MHS. The review was to assess whether: 1) Access to medical care in the MHS meets defined standards; 2) The quality of health care in the MHS meets or exceeds defined benchmarks; and 3) The MHS has created a culture of safety with effective processes for ensuring safe and reliable care of beneficiaries. This was the first time the MHS had taken an enterprise view of such scope in these areas.
Key recommendations to improve health care safety practices include implementation of the principles of an HRO, focused on leadership, culture, and robust process improvement. Toward that end state, Army Medicine leadership will set safety culture expectations and conduct training and information sessions to establish HRO principles throughout the enterprise.
Date Taken: | 01.02.2015 |
Date Posted: | 01.02.2015 09:26 |
Story ID: | 151309 |
Location: | LANDSTUHL, DE |
Web Views: | 294 |
Downloads: | 0 |
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