News: Naval Hospital Pensacola to continue to help TRICARE beneficiaries
Story by Jason Bortz
NAVAL HOSPITAL PENSACOLA, Fla. – Naval Hospital Pensacola and its branch clinics will continue to help TRICARE beneficiaries with their military health care benefits after the TRICARE Service Centers close.
According to the Defense Health Agency website, all TSCs in the continental United States will end administrative walk-in services April 1, but beneficiaries will have access to TRICARE administrative services by either telephone or visiting the TRICARE website.
This change will not affect NHP’s Health Benefits offices, which will continue to provide TRICARE information, claims assistance and other related services at the main hospital and branch clinics.
“We will continue to help beneficiaries with their TRICARE benefits in any way we can,” said Sally Rathbun, supervisor, Health Benefits Office, NHP. “We can answer questions about their benefits including authorizations and referrals, assist with medical bills from other medical facilities or direct them to an appropriate TRICARE representative.”
The Health Benefits Office at NHP is located on the 1st floor of the hospital near the coffee shop and can be contacted at 505-6916. Health benefits advisers are also located at all of NHP’s branch clinics.
For more information about the TRICARE Service Centers, please go to www.TRICARE.mil/TSC.