Carl R. Darnall Army Medical Center’s urology team from left, Dr. Hsiang Chi (Cathy) McLaughlin, Maj. James Farrell and Maj. Tara Ortiz. Using civilian and military benchmarks that correlate patient care with revenue, the trio began rebuilding urology’s business model, one variable at a time, including factoring in patient cancellations. The result: Beneficiary access to care doubled, allowing each urologist to exceed the previous average of 12 patients per day. Those changes also were noticed by the Department of Defense who recognized them for their production successes.
| Date Taken: | 06.25.2019 |
| Date Posted: | 10.29.2019 17:11 |
| Photo ID: | 5861898 |
| VIRIN: | 190625-A-YA619-888 |
| Resolution: | 5728x3888 |
| Size: | 8.57 MB |
| Location: | FORT HOOD, TEXAS, US |
| Web Views: | 24 |
| Downloads: | 2 |
This work, New business model expanding access to CRDAMC’s urology services, by Gloria Montgomery, identified by DVIDS, must comply with the restrictions shown on https://www.dvidshub.net/about/copyright.
