Graphics by Senior Airman Keira Rossman | Permanent Change of Station Joint Task Force | 08.27.2025
A graphic created for the Permanent Change of Station Joint Task Force explains the process for filing privately owned vehicle (POV) inconvenience claims, created at Scott Air Force Base, Ill., Aug. 27, 2025. Service members may be reimbursed for rental car and lodging expenses if a POV is unavailable for pickup on the required delivery date, up to $30 per day for the first seven days, not to......
Graphics by Senior Airman Keira Rossman | Permanent Change of Station Joint Task Force | 08.27.2025
A graphic created for the Permanent Change of Station Joint Task Force explains what to do if mold is discovered during a move, created at Scott Air Force Base, Ill., Aug. 27, 2025. If mold contamination is found at pack or pickup, shipments will not proceed until the issue is resolved. Members should contact their local transportation office (TO) for guidance. If mold is discovered while......
Graphics by Senior Airman Keira Rossman | Permanent Change of Station Joint Task Force | 08.27.2025
A graphic created for the Permanent Change of Station Joint Task Force explains the inconvenience claim process available to service members, created at Scott Air Force Base, Ill., Aug. 27, 2025.. If a Transportation Service Provider (TSP) fails to meet required pickup or delivery dates, places a shipment into storage without notification, or misses delivery requirements, members may be......
Graphics by Senior Airman Keira Rossman | Permanent Change of Station Joint Task Force | 08.27.2025
A graphic created for the Permanent Change of Station Joint Task Force explains the essential items option available to service members during a PCS move. Essential items include appliances such as refrigerators, washers, dryers, mattresses, and necessary medical equipment, created at Scott Air Force Base, Ill., Aug. 27, 2025. If an essential item is lost or damaged, members should notify......
Graphics by Senior Airman Keira Rossman | Permanent Change of Station Joint Task Force | 08.27.2025
A graphic created for the Permanent Change of Station Joint Task Force explains the process for filing privately owned vehicle (POV) loss or damage claims, created at Scott Air Force Base, Ill., Aug. 27, 2025. Service members can file an on-site settlement claim valued at $1,500 or less at the Vehicle Processing Center (VPC), or submit a claim through International Auto Logistics (IAL) for......
Graphics by Senior Airman Keira Rossman | Permanent Change of Station Joint Task Force | 08.27.2025
A graphic created for the Permanent Change of Station Joint Task Force explains the four steps to filing residential damage claims created at Scott Air Force Base, Ill., Aug. 27, 2025. Service members should document damage on the day it occurs, submit a claim within seven calendar days, conduct an inspection within 15 calendar days, and seek assistance if problems arise during settlement......
Graphics by Senior Airman Keira Rossman | Permanent Change of Station Joint Task Force | 08.27.2025
A graphic for the Permanent Change of Station Joint Task Force outlines the four steps of the personal property claims process, created at Scott Air Force Base, Ill., Aug. 27, 2025. Service members must provide notice of loss or damage within 180 calendar days of delivery, file a claim within nine months, work with their Transportation Service Provider (TSP) to assess the claim, and then......
Graphics by Senior Airman Keira Rossman | Permanent Change of Station Joint Task Force | 08.27.2025
A graphic created for the Permanent Change of Station Joint Task Force highlights resources for service members with questions about moving claims created at Scott Air Force Base, Ill., Aug. 27, 2025. Members can contact their Transportation Service Provider (TSP), local transportation office, service branch military claims office, or PCSmyPOV for assistance. For additional help, the PCS Call......
