Photo By Jason Bortz | TRICARE beneficiaries can now schedule appointments at Naval Hospital Pensacola’s...... read more read more
PENSACOLA, Fla. - TRICARE beneficiaries can now schedule appointments at Naval Hospital Pensacola’s Urgent Care Center for evenings and weekends.
The appointments will be available Monday – Friday from 5 to 9 p.m. and weekends and holidays from noon – 9 p.m.
Appointments can be made through www.tricareonline.com or by calling the UCC at 850-505-6731. Appointments can also be made through the Nurse Advice Line by calling 1-800-TRICARE (option 1) 24 hours a day, seven days a week.
“We want to provide the best care possible at our UCC and give beneficiaries the opportunity to schedule appointments to meet their urgent care needs,” said Cmdr. Carolyn Rice, director of Medical Services.
Since opening on June 1, the UCC has been fulfilling its mission of providing exceptional care quickly and efficiently. Beneficiaries visiting the UCC should expect quick service. The average length of time for a visit to the UCC is approximately an hour.
“We provide great care at the UCC and overall, our patients have been very satisfied,” said Lt. Christopher Lynn, department head for the UCC. “I’m really proud of how my staff pulled together during the transition process and the care they have provided to patients. Our patients have been very appreciative of the care they have received at the UCC.”
Common treatments at NHP’s UCC include sore throats, ear infections and fevers. Beneficiaries with true emergencies such as chest pain, stroke-like symptoms or serious trauma, should always call 911 or visit an ER. If beneficiaries are in doubt as to whether they should visit an ER or the UCC, the Nurse Advice Line (1-800-TRICARE, option 1) is available to assist with that decision.
Beneficiaries enrolled in one of the hospital’s Medical Home Port Teams should always contact their team before visiting the UCC during normal clinic hours.
“Beneficiaries enrolled into one of our Medical Home Port Teams will always get their best care with them because the teams know their patients best, but the UCC is a great benefit after hours or on the weekends,” said Rice.
The UCC is open seven days a week from 10 a.m. – 9 p.m. and is available to all TRICARE beneficiaries including TRICARE Prime, Standard and TRICARE For Life at no cost.
| Date Taken: | 09.10.2014 |
| Date Posted: | 09.10.2014 11:04 |
| Story ID: | 141659 |
| Location: | PENSACOLA, FL, US |
| Web Views: | 170 |
| Downloads: | 0 |
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