WEBVTT

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My name is Michael Williams . I work

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for the seventy-eighth Com Squadron .

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Um , previously first response help

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desk , now a com focal point . I would

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describe what I do as IT specialist . I

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help resolve IT issues whether they be

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installing software , mapping computers ,

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mapping printers , setting people in

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organizational groups , um ,

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troubleshooting monitor issues , so day

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to day we solve personnel's computer

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issues whether it be email hardware

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such as monitor issues and . Working

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the first results in . All right , I

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got you . I'm gonna put it in and we're

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gonna forward this to the network team .

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So I've been serving 10 years as a

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contractor and currently 2 years as a

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civilian . My mom and dad both served .

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Um , my dad was in the Air Force . He

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served 22 years . My mom served 20

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years as a telephone operator ,

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civilian , and she was in the com

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squadron , and I just remember as a

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little kid going into the building .

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Her having to badge in and being a

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telephone operator pulled the peg out ,

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push it in the board to connect the

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calls , and I just thought it was kind

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of funny it full circle where I

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necessarily sought out to do what my

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mom did , but I ended up doing similar

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work that she does or did at that time

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my parents mean the world to me . They ,

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they gave me work ethic and showed that

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working together . You can accomplish

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anything you want . She would be proud ,

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and I know he is proud . Um , he was an

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admin over the child at the time . I'm

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laughing because they no longer have a

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child the way it was , the base has

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changed . He was also the manager of

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the NCO club at night . My oldest son

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is in the Air Force . He's actually in

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the space force . He's , uh , one of

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the command leads over at Georgia Tech

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right now . Oldest daughter did 4 years

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in the Air Force . She was a flight

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medic . I appreciate those that came

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before me , my mom , my dad . A lot of

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their coworkers that work for the

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government they just show me the path ,

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show me the way it's all about

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community it's all about defending our

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way of life . It's all about . I'm

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doing something here at Robbins that

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could possibly impact somebody that

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could be helping someone overseas ,

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protecting the democracy and protecting

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the freedom in the way of life that we

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Americans hope and choose to live .