WEBVTT

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VA home loans with me . I have Nick

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parent , a mortgage broker here in the

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state of Vermont to get designated as

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an MP , which is a military relocation

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professional . Just having those people

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in place that have done it before helps

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guide them through the buying a home

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better . Any given , you know , payment ,

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it might save them a couple of $100

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more by utilizing that product .

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Hi , ladies and gentlemen . Welcome

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back to kitchen spins and combat boots .

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This episode we're gonna be talking

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about va home loans with me . I have

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Nick parent who is a mortgage broker

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here in the state of Vermont . Welcome

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to the podcast . Hey Dan . Thanks for

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having me . Glad to be here . Thank you

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for coming . I'm glad you found the

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place . It's a little tricky around

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here . A couple of different ways to

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get here , but I appreciate you

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welcoming me at the door . So all roads

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lead to family programs . So , um ,

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we're doing this episode about kitchen

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spoons and combat boots . Uh We have a

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lot of recordings going on with

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different people . We're just really

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sharing information and what we want to

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do is we just wanna make sure that we

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can push out this product to our

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service members and families and we can

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really make it , make sense for them .

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So , uh , what experience do you have

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pushing out va home loans , working

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with va home loans ? Um , you had , we

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had spoken before we hit the record

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button about , um , you have a special

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qualification . Um , tell me about that .

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I don't have a special qualification

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but , uh , are you talking about the

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real MP ? Uh So a lot of real estate

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agents or some that I work with , uh

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they took it upon themselves to get

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designated as an MRP , which is a

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military relocation professional . Um

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So what that does is just make them

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kind of an expert on how to navigate

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their clients and their veteran clients

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uh through the VA program . Um And

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knowing the product , I think just uh

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sets up the client and when they're

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negotiating kind of how to sell the

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program to make it a positive thing

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because that's really what it is at the

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end of the day . So , do you think it

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would be in a service member's best

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interest to make sure they check and

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see if the real realtor is MRP

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certified ? Is that what it would be

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called ? Yes . You know , that would be

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a benefit . I'm not sure how many there

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are in the state of the state of

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Vermont . I think there's maybe a half

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a dozen to a dozen , uh , with that

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being said , there's a lot of good

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agents are in the state that can

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definitely help out a veteran as well .

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But I do think it's beneficial if

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they've had some experience , uh , you

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know , helping veterans before or very

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often I'm being called on by my real

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estate partners to kind of get educated

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about the program , which is good . So ,

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just having those people in place that

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I've done it for or no , uh , helps

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guide them through the , the , you know ,

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the buying a home better . Yeah . And

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what are things that you want to share

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today about the va home loan process

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that you think is gonna be beneficial

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for people listening . Yeah , I mean ,

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I wouldn't mind sharing a few myths

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that are out there about the , the VA

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program . Um , you know , the VA

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program is a great benefit to our , our

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military folks and veterans . Uh , it

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often for many of them puts them in the

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best financial , uh , position . Uh ,

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because often the rate usually is about

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a half a point lower than the

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conventional mortgage that's out there .

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Uh , so on any given , you know ,

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payment , it might save them a couple

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of $100 more by you on that product .

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Um , I think on the negative side ,

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people that don't know the VA program

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or maybe on the bigger picture , I

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think unfortunately VA gets put in the

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same bag as an FH a loan or other

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government products . Uh and VA is not

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like FH A at all , it's truly a good

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benefit to the veteran to use that . Um

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So the , the main thing is it's a good

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product . I don't think it's any harder

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to get a VA loan uh if you know the

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nuances of VA and how to navigate your

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client through that . Um So depending

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on the property , there's some

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uniqueness of , of the home that we

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have to look at . Um And then as well ,

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we talked about if it's a condo

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association , there's just different

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guidelines that va requires and knowing

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those rules is gonna , you know , help

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that client be successful in closing on

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that house . I know that with military

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experience and you wanting to use that

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loan , it sounds like being making sure

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that you're talking to an MRP is a good

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start . And then , um so like what are

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people who qualify for a va home loan ?

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Um How are they eligible or ? So

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there's different levels . So the main

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thing that a veteran can do or someone

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who thinks they're eligible often where

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they're going to start with is get a CO

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E which is a certificate of eligibility .

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Very often . Any bank or loan officer

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should be able to pull that within a

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few minutes with some basic information .

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Then if not , we have to do further

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analysis and we might need the DD 214

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form . But knowing that from that

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certificate of eligibility that's going

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to tell us how much they might be

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qualified as far as eligibility . Um

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and also within there , uh it , it will

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also show if they have any disability ,

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uh fee or disability percentage uh with

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the va uh and that's important because

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the most common thing to use for a VA

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program , you could do 0% down . Um and

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it also helps you avoid the mortgage

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insurance , which is an extra fee in

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that monthly payment . So with the va

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loan , they don't have any PM I or

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mortgage insurance , but they do have

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what's called a reservation fee , which

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is basically V A's way of insuring the

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loan behind the scenes . And if they

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have , I believe any , I think 10% or

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more disability , they're allowed to

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waive that additional va fee that goes

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into the loan amount . Interesting ,

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interesting and all you need is

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certificate of eligibility or DD 214 ,

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uh , to find out if you're eligible .

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Yes . Uh , one of the myths here and

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I've had this before with veterans , is

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that just because they have the

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certificate of eligibility or they know

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they're eligible for the program ? It

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doesn't necessarily mean that they're

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eligible to get the mortgage . Um , so

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they still have to be underwritten and

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approved and qualified to get the

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mortgage . Uh , but definitely the co

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the certificate of eligibility is going

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to tell us , you know , what their

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maximum that they could borrow

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potentially . Um , and then again , see

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if they're eligible for the va loan and

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they still have to have a good credit

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score , uh , good credit . Uh , you

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know , I don't know in the va handbook

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if there is any minimum required credit

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score . Um , but I do know most banks

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out there usually require either a 580

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or 620 credit score . Yeah . Yeah , I

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know the va home loan has been really

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like enticing for most because that ,

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that is your down . And then , I mean ,

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shoot , you can almost work any , any

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sort of deal , uh you know , covering

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closing costs and stuff like that . The

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VA s will work with you to wrap

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anything into your va home loan . I've

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used , I've used it a few times . It's

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a good product . Uh You know , that's

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actually one of my myths too . Uh not

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to interrupt , but uh the closing cost

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can get rolled in , you can negotiate

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it from the center . And then there's

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another myth that I've heard from

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sellers that the seller has to pay the

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closing cost of the veteran , which

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isn't true . So that's an often one .

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Now we're not going to take that , that

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loan option because we don't want to

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cover their closing cost . And like you

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said , there's different ways either

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the veteran can pay it out of their

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pocket or you can negotiate it into the

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purchase price as well . Interesting ,

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interesting . And I wonder if that

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deters people from accepting offers

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from somebody who's put an offer on a

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house with a va home loan because you

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can see that in the offer you can . And

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the other thing they look at , which is

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interesting from my point of view , as

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the loan officer very often , they'll

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look at what's called the loan to value ,

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which is their down payment . And one

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of the biggest benefits I just did a

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veteran's loan at 1.5 million 100% 0%

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down . So 100% financing which is

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pretty special . Um But the down

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payment of a client sometimes doesn't

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dictate the caliber of the , the client .

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So sometimes someone is doing 50% down .

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That might be the only way they're

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qualified and to the seller , they're

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taking that as a strong bar because

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they're doing so much money down where

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behind the scenes , I might be sweating

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to try to get their mortgage done . Um ,

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a lot of times , a lot of veterans that

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I work , usually they , they know what

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they're doing . They're disciplined ,

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they get you their documents quickly ,

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they're well qualified . And so just

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because they're doing no money down has

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no relevance on if they're qualified or

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not , they're just using their benefits

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that they've earned the right to use .

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Yeah , it goes fast .

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Uh Another myth out there is that you

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can only use a va loan once . So you

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said you've got a few different loans .

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Um , I've used it , I've used the VA

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home loan , but I've never had more

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than one going at a time . That was ,

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the deal is like , yeah , I had to make

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sure that it was closed completely

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before I could open up a new one . So ,

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yeah , so there are ways I've had

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veterans where they've actually had two

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va loans . And again , there's

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different guidelines within the VA

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guideline , uh , the booklet , the hud

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uh , booklet , we call it , uh , but

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there are ways that you can get

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multiple va loans depending on your

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entitlement . So again , it goes back

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to that certificate of eligibility will

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tell you how much you can do . Uh , and

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then the common one is usually when

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someone sells a home , when they sell

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that they get their entitlement

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percentage back and then you're able to

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keep using your VA loan again , which

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is again , another big benefit . Yeah ,

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that was the big case was selling ,

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purchase new home before you can , you

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know , do your va home loan in the new

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one . The current one that you're in

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had to sell and you had to close out

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completely . Ok . That one's closed .

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Now , we can go into opening the new

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one . So I think they scheduled the

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same day . I was gonna say it's pretty

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seamless . So usually if you're selling

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in the morning , va will give us a

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percentage back quickly and then you

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can close the next day . We just , or ,

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or that same day , we just have to show

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that the first one is closed prior to

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purchasing the second one . In that

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case , how many people come to you that

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are veterans ? Would you say use the

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home loan ? Would you say like 100% of

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people that you see who are veterans

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are always using that va home loan ? Um

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I would say when , when I'm talking to

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a client , we're usually going through

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different programs that may make sense

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for them when they say they're a

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veteran or have the honor of using this

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program nine times out of 10 . It's

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usually the better program for the ,

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the consumer for the veteran . Uh , and

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again , it goes back to usually the

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rates better and their terms are gonna

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be slightly better . Uh , but there's

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some cases where clients want to do 50%

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down , uh , they might have a va

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funding fee that the percentage , um ,

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you know , we'll compare apples to

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apples to see if it makes sense or not

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to use it . So it's really just going

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through the different products that are

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out there . Uh , but typically the va

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loan is usually the best product for

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the veteran and you said shop around ,

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shop around . Yeah . Yeah . Um , I got

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one more myth . Can I chat about that

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one more myth ? The other big thing

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that va I think gets a bad rap on is

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that the , uh , and we talked about it

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a little bit off camera here but , uh ,

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a va has to have an appraisal just like

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any other transaction . Uh , and I

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think the trickiest part of a va

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appraisal that I can see or that comes

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up is va doesn't like any peeling paint ,

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uh , any government program . FH A va ,

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they all follow the lead paint laws ,

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uh , from the seventies . So that's a

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big one still for va , some of these

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guys lines were set years ago and

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they're still there . Uh But if there's

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any peeling paint that's usually a

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pretty common and hopefully a minor fix

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that can get resolved pretty quickly .

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Um Other than that , a va appraisal is

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pretty much exactly the same as any

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other appraisal for any other program .

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Uh So they're going to look at the , uh ,

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the soundness of the home . Is it

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structurally standing ? Um , and then

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they're really comparing it to other

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homes that have sold in the market . So

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there's really not a huge distinction

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on a va appraisal , but often the

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pushback I get from the public or , you

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know , other agents that may not know

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this program too well is they think ,

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uh , the appraiser is gonna go out

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there and just scrutinize the property

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and kill their deal . Uh Now , if the

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home is that bad , that's going to be

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an issue for any program and it's

12:13.258 --> 12:15.202
nothing to do with VA . Um , so va

12:15.202 --> 12:17.202
appraisals are not that bad . And I

12:17.202 --> 12:19.313
don't think they're even , other than

12:19.313 --> 12:19.299
the paint , they're really not that

12:19.309 --> 12:21.531
much different than any other appraisal

12:21.531 --> 12:23.531
that's out there . Yeah . When , in

12:23.531 --> 12:25.531
reality they're probably just gonna

12:25.531 --> 12:27.587
look at the market and it's probably

12:27.587 --> 12:29.698
going to appraise for what the market

12:29.698 --> 12:29.669
says it's going to appraise for . I

12:29.679 --> 12:31.735
mean , unless it really has issues ,

12:32.260 --> 12:34.955
like big issues and NBA home loans

12:34.965 --> 12:37.021
don't . Yeah , they , they're pretty

12:37.021 --> 12:39.187
stringent we were saying . Yeah . No ,

12:39.187 --> 12:43.184
it's a lot . And you had said in the

12:43.195 --> 12:45.195
shopping around . So , you know , I

12:45.195 --> 12:47.139
think any good loan officer that I

12:47.139 --> 12:49.139
talked to out there , it's a hot on

12:49.139 --> 12:51.195
topic for us , uh , with veterans or

12:51.195 --> 12:53.424
any consumer that gets misled , but

12:53.434 --> 12:55.565
very often I , I see it more common

12:55.575 --> 12:58.700
with the va product . Um , I will tell

12:58.710 --> 13:00.877
any person out there anytime a bank is

13:00.877 --> 13:03.159
leading with some catch phrase or we're

13:03.169 --> 13:05.225
there for the veteran . Uh , there's

13:05.225 --> 13:07.280
even some banks that have veteran in

13:07.280 --> 13:09.336
their name . Uh , and I've seen it ,

13:09.336 --> 13:11.447
the , the veterans think that they're

13:11.447 --> 13:13.502
there for them . They can trust them

13:13.502 --> 13:15.502
and that they're being protected by

13:15.502 --> 13:17.725
this bank . Uh , and very often when we

13:17.725 --> 13:19.891
look under the hood , those banks that

13:19.891 --> 13:19.700
are kind of trying to pull in the

13:19.710 --> 13:21.960
veterans very often have rates that are

13:21.969 --> 13:23.969
half a point to a point , higher ,

13:23.979 --> 13:26.580
higher fees . Uh , and again , they're

13:26.590 --> 13:28.812
backing themselves so they're there for

13:28.812 --> 13:30.923
the veteran . And when we look at the

13:30.923 --> 13:33.034
estimates and from my point of view .

13:33.034 --> 13:34.979
It's go the veteran , they're just

13:34.979 --> 13:36.979
taking advantage of the veteran and

13:36.979 --> 13:39.312
that's so hard to protect yourself as a ,

13:39.312 --> 13:41.479
as a home buyer and a veteran . How do

13:41.479 --> 13:43.757
you , how can you tell your , you know ,

13:43.757 --> 13:45.868
your , your broker , your real estate

13:45.868 --> 13:45.760
agent ? Hey , this looks a little funny .

13:45.770 --> 13:47.714
I feel like I'm being work because

13:47.714 --> 13:49.659
these , you know , these rates are

13:49.659 --> 13:51.881
higher . But yes , I'm using my va home

13:51.881 --> 13:53.937
loan . I see all the benefits here .

13:53.937 --> 13:55.826
But why is the baseline over here

13:55.826 --> 13:58.103
outside of the loan higher ? I get you .

13:58.103 --> 14:00.326
Yeah . And the biggest thing and I even

14:00.326 --> 14:02.492
tell clients to shop me because I have

14:02.492 --> 14:04.714
no problem with it . You know , get two

14:04.714 --> 14:06.826
or three estimates , ask around , ask

14:06.826 --> 14:06.179
your realtor if you trust them . Hey ,

14:06.190 --> 14:08.190
who do you like to work with ? Uh ,

14:08.200 --> 14:10.256
because usually an agent that's been

14:10.256 --> 14:12.589
around for a while has trusted partners ,

14:12.700 --> 14:14.867
uh , that they've , you know , they've

14:14.867 --> 14:17.089
gone through , they've worked with them

14:17.089 --> 14:16.690
for years and they know they're taking

14:16.700 --> 14:18.978
care of the client . So the main thing ,

14:18.978 --> 14:20.922
any program to shop around and get

14:20.922 --> 14:23.020
several estimates and any good bank

14:23.030 --> 14:24.974
should be able to put what they're

14:24.974 --> 14:27.086
saying on paper to show you what it's

14:27.086 --> 14:29.308
going to , uh , you know , cost and you

14:29.308 --> 14:31.308
want to build your reputation . You

14:31.308 --> 14:30.869
want to make yourself look good . You

14:30.880 --> 14:33.270
don't want to , you know , line up one

14:33.280 --> 14:35.447
of your buyers with a va home loan and

14:35.447 --> 14:37.613
then , you know , it falls through and

14:37.613 --> 14:37.590
then you have a , yeah , you want to

14:37.599 --> 14:39.710
make sure you take care of yourself .

14:39.710 --> 14:41.766
So , yeah , it's really important to

14:41.766 --> 14:43.988
make sure that you're kind of doing the

14:43.988 --> 14:45.988
best thing for the veteran . Yeah .

15:04.669 --> 15:06.700
So when a veteran is shopping for a

15:06.710 --> 15:09.219
home , how , and they want to use their

15:09.229 --> 15:11.285
va home loan , I guess , how do they

15:11.285 --> 15:13.840
start that process ? Uh , so the best

15:13.849 --> 15:16.270
way to start the process , uh again is ,

15:16.469 --> 15:18.691
you know , usually where people like to

15:18.691 --> 15:20.802
start is with the realtor . It's more

15:20.802 --> 15:22.913
fun to look at homes . Uh I it's more

15:22.913 --> 15:25.136
exciting , but if someone's starting to

15:25.136 --> 15:27.080
get into home ownership , the best

15:27.080 --> 15:29.136
thing is to talk to a bank , talk to

15:29.136 --> 15:31.191
your local broker . Um You know , in

15:31.191 --> 15:33.025
Vermont , um I think if you're a

15:33.025 --> 15:35.136
Vermont Bank , usually there's a more

15:35.136 --> 15:37.302
of a greater sense to that we're gonna

15:37.302 --> 15:39.413
have to give back to our community or

15:39.413 --> 15:41.136
that we're responsible for the

15:41.136 --> 15:43.358
community that we work in . So I always

15:43.358 --> 15:45.525
recommend someone start local . Um And

15:45.525 --> 15:47.691
again , if they get a recommendation ,

15:47.691 --> 15:49.913
that's always a great way to start . Um

15:49.913 --> 15:52.025
But again , uh you know , finding out

15:52.025 --> 15:51.750
if you're eligible for va is you're

15:51.760 --> 15:54.440
starting a conversation like this . Um

15:54.830 --> 15:56.941
when I'm training new loan officers ,

15:56.941 --> 15:59.163
they always are nervous when they first

15:59.163 --> 16:01.386
start ed uh talking to a consumer . And

16:01.386 --> 16:03.608
I think the best thing you do to get to

16:03.608 --> 16:05.719
know someone is , hey , where are you

16:05.719 --> 16:05.640
at ? With your situation because until

16:05.650 --> 16:07.872
you tell me what you're looking for , I

16:07.872 --> 16:10.039
don't really know how to guide you and

16:10.039 --> 16:12.317
everyone's situation is different . So ,

16:12.317 --> 16:14.539
whenever I have a new client , I'm very

16:14.539 --> 16:16.706
low pressure , uh , always happy to be

16:16.706 --> 16:18.761
a resource . Tell me where you're at

16:18.761 --> 16:18.570
and what you're looking to do . And

16:18.580 --> 16:21.299
very often the , the client's situation

16:21.309 --> 16:23.142
is going to dictate what they're

16:23.142 --> 16:25.200
qualified for . Um , and when I love

16:25.210 --> 16:27.377
working with veterans , when they tell

16:27.377 --> 16:29.488
me they're a veteran , first thing we

16:29.488 --> 16:31.599
usually do is get that certificate of

16:31.599 --> 16:31.219
eligibility , make sure they're

16:31.229 --> 16:33.396
qualified because in some cases , they

16:33.396 --> 16:35.562
may think they are , they might have a

16:35.562 --> 16:37.618
friend that was , or they think they

16:37.618 --> 16:39.673
were , uh , but getting that flushed

16:39.673 --> 16:41.840
out and then we're just really looking

16:41.840 --> 16:44.062
at the numbers . Um , and at the end of

16:44.062 --> 16:46.062
the day , the mortgage is all about

16:46.062 --> 16:45.840
comfort with that monthly payment and

16:45.849 --> 16:48.127
then how much does it really cost ? So ,

16:48.127 --> 16:50.127
I try to boil it down to being that

16:50.127 --> 16:52.182
simple . Uh , so we'll start talking

16:52.182 --> 16:54.293
about budgets and what's your monthly

16:54.293 --> 16:56.349
payment ? And very often they may be

16:56.349 --> 16:58.460
qualified for a lot higher , but it's

16:58.460 --> 16:58.150
all about what's best for them and

16:58.159 --> 17:00.215
their family and their comfort level

17:00.215 --> 17:02.381
with that payment . So , just starting

17:02.381 --> 17:04.548
with that conversation is the best way

17:04.548 --> 17:06.715
to start . Oh , yeah . Lenders love to

17:06.715 --> 17:08.937
lend you a lot of money . Sure . Yeah .

17:08.937 --> 17:08.719
Uh , you know , and that's what I'm in

17:08.729 --> 17:10.896
the business of doing is lending , but

17:10.896 --> 17:13.118
we want to make sure we're doing it the

17:13.118 --> 17:15.229
right way and uh that , that client's

17:15.229 --> 17:17.396
gonna succeed to then continue to keep

17:17.396 --> 17:19.562
buying and , you know , keep that home

17:19.562 --> 17:21.729
down the road . So , yeah , I mean , I

17:21.729 --> 17:23.951
remember his historically , there was a

17:23.951 --> 17:23.928
place when the market was , you

17:23.938 --> 17:26.105
couldn't even talk to a realtor unless

17:26.105 --> 17:28.271
you talk to a lender first and you get

17:28.271 --> 17:30.494
pre approved because real estate agents

17:30.494 --> 17:29.409
were so busy . They didn't , they're

17:29.418 --> 17:31.529
like , oh , you're not pre approved ,

17:31.529 --> 17:33.696
go talk to a lender then you can , you

17:33.696 --> 17:35.862
know , then we'll spend some time with

17:35.862 --> 17:35.318
you . But until then , you know , it's

17:35.328 --> 17:37.272
because so many people like didn't

17:37.272 --> 17:39.272
qualify for houses . So many people

17:39.272 --> 17:41.384
have bad credit or were in situations

17:41.384 --> 17:43.550
where they weren't going to be able to

17:43.550 --> 17:43.329
buy a home , but they still wanted to

17:43.339 --> 17:46.050
go house shopping . So , yeah , and the

17:46.060 --> 17:48.282
biggest thing , you don't want to waste

17:48.282 --> 17:50.171
your own time . Uh I see a lot of

17:50.171 --> 17:52.282
clients , they get excited about that

17:52.282 --> 17:52.170
house so that when we look at the

17:52.180 --> 17:54.739
numbers , they might be qualified for a

17:54.750 --> 17:56.472
little bit less of a home . So

17:56.630 --> 17:58.463
definitely having that financial

17:58.463 --> 18:00.630
education up front and learning what's

18:00.630 --> 18:02.574
out there is a better way to start

18:02.574 --> 18:04.741
before you even get in the car to go .

18:04.741 --> 18:07.074
Look at the home , especially right now ,

18:07.074 --> 18:09.241
the prices of homes are astronomical .

18:09.241 --> 18:11.463
In Vermont County area . The houses are

18:11.463 --> 18:13.954
just through the roof . So , yeah , va

18:13.964 --> 18:16.242
home loan is definitely a good program ,

18:16.242 --> 18:18.464
good benefit , you know , for qualified

18:18.464 --> 18:20.435
veterans . Um Well , thank you for

18:20.444 --> 18:22.666
coming on our podcast today . It's been

18:22.666 --> 18:24.833
a , it's , it's a little hot in here .

18:24.833 --> 18:26.944
It's a little warm , warm day , but I

18:26.944 --> 18:26.500
think we're supposed to have a lot of

18:26.510 --> 18:29.050
good information . Um , we'll be airing

18:29.060 --> 18:31.719
this podcast in July . Um , if people

18:31.729 --> 18:33.896
want to come and find our podcast , we

18:33.896 --> 18:36.007
put these on youtube , we're gonna be

18:36.007 --> 18:38.062
putting them on Spotify , Facebook ,

18:38.062 --> 18:39.785
Instagram and our Facebook and

18:39.785 --> 18:42.007
Instagram is NG BT family programs . If

18:42.007 --> 18:44.229
you want to get on our INS uh Instagram

18:44.229 --> 18:46.285
and our Facebook . And yeah , that's

18:46.285 --> 18:45.420
where we like to post all of our

18:45.430 --> 18:47.541
benefits . So really getting this out

18:47.541 --> 18:49.763
to soldiers and the family members is ,

18:49.763 --> 18:52.097
is , is what we're working on right now ,

18:52.097 --> 18:53.708
making sure we can reach our

18:53.708 --> 18:53.689
information that we're talking about .

18:53.699 --> 18:55.810
So , um , thank you for coming on the

18:55.810 --> 18:57.977
show . Let people know , you know , uh

18:58.130 --> 19:00.297
and hopefully good luck to you over on

19:00.297 --> 19:02.463
your side of the field , selling those

19:02.463 --> 19:04.519
houses , getting those loans . Thank

19:04.519 --> 19:03.839
you . We do what we can and thank you

19:03.849 --> 19:06.071
for your service as well . No , no , no

19:06.071 --> 19:08.182
problem . Thank you for coming on the

19:08.182 --> 19:10.238
show today . Well , that's all I got

19:10.238 --> 19:12.293
for today . Thank you so much and um

19:12.293 --> 19:15.849
have a great day for more

19:15.859 --> 19:17.970
information or support . Please reach

19:17.970 --> 19:19.915
out to the Vermont Military Family

19:19.915 --> 19:21.859
Support centers , toll free number

19:21.859 --> 19:24.609
8886078773 .

19:31.400 --> 19:33.122
The preceding content does not

19:33.122 --> 19:34.789
constitute endorsement by the

19:34.789 --> 19:37.067
Department of the US Army US Air Force .

19:37.067 --> 19:38.956
Vermont National Guard or Vermont

19:38.956 --> 19:40.844
Military Family programs with the

19:40.844 --> 19:42.900
organization's products and services

19:42.900 --> 19:44.844
contained there . In further , the

19:44.844 --> 19:46.678
Vermont military family programs

19:46.678 --> 19:48.567
assumes no responsibility for the

19:48.567 --> 19:50.678
consequences of using the products or

19:50.678 --> 19:52.844
services provided by the organizations

19:52.844 --> 19:54.900
of resources listed Vermont military

19:54.900 --> 19:57.011
family programs makes every effort to

19:57.011 --> 19:56.885
present our clients with reputable

19:56.895 --> 19:59.244
resources . We cannot guarantee the

19:59.255 --> 20:01.564
validity of said resources and the use

20:01.574 --> 20:03.594
of such resources is voluntary .

