WEBVTT 00:01.690 --> 00:03.523 So most of the time we come from 00:03.523 --> 00:05.634 different backgrounds and because the 00:05.634 --> 00:07.869 army is so diverse and since we're an 00:07.880 --> 00:10.510 army hospital , um we have a lot of 00:10.520 --> 00:13.829 diversity with that being said , you 00:13.840 --> 00:15.896 can say something that may have been 00:15.896 --> 00:18.007 all right when you were back home and 00:18.007 --> 00:20.062 here somebody may take offense to it 00:20.062 --> 00:22.229 and you just have to be really careful 00:22.229 --> 00:24.507 on what you say and how you say things . 00:24.507 --> 00:26.729 And as long as we treat each other with 00:26.729 --> 00:29.479 dignity and respect , then I think we 00:29.489 --> 00:32.450 will be ok . Um This does include all 00:32.459 --> 00:34.403 behavior , whether it be in person 00:34.403 --> 00:37.520 online . It also includes um what you 00:37.529 --> 00:39.640 have hanging up in your office spaces 00:39.640 --> 00:41.640 at your desk , the signage that you 00:41.640 --> 00:43.807 have just make sure that you are being 00:43.807 --> 00:46.209 respectful and that you would not be 00:46.580 --> 00:49.389 offending anybody on purpose or even if 00:49.400 --> 00:51.178 it's on accident , just protect 00:51.178 --> 00:53.740 yourselves and show people the dignity 00:53.750 --> 00:55.528 and respect that they deserve . 00:58.220 --> 01:00.109 So the process . So there's three 01:00.109 --> 01:01.942 options . First of all , there's 01:01.942 --> 01:04.449 informal , formal and anonymous . Now , 01:04.550 --> 01:07.690 um anonymous complaints , obviously , 01:07.699 --> 01:09.921 you can't come to me in person and tell 01:09.921 --> 01:11.866 me an anonymous complaint . Uh You 01:11.866 --> 01:13.921 could slide it underneath the door , 01:13.921 --> 01:16.143 you could leave a message and not leave 01:16.143 --> 01:17.810 your number . Um but informal 01:17.810 --> 01:20.032 complaints are with me as the EOL . And 01:20.032 --> 01:22.255 then that means that we're gonna handle 01:22.255 --> 01:24.310 it at the lowest level possible . So 01:24.310 --> 01:26.255 anything that you tell me , then I 01:26.255 --> 01:28.421 would take to our hospital commander , 01:28.421 --> 01:30.366 Colonel Castillo and then Sergeant 01:30.366 --> 01:32.699 Major Foster and we would tried to hold , 01:32.699 --> 01:34.921 we would try to handle the situation at 01:34.921 --> 01:36.643 our level and they would do an 01:36.643 --> 01:38.921 investigation depending on what it was . 01:38.921 --> 01:41.088 As long as it fits the criteria for eo 01:41.088 --> 01:43.310 and then if it's a formal complaint and 01:43.310 --> 01:45.255 you want to move forward with that 01:45.255 --> 01:47.310 option , then I would pass your case 01:47.310 --> 01:49.310 along to our eo a our advisor up at 01:49.310 --> 01:51.900 division and then we would just keep 01:51.910 --> 01:54.580 you updated as the investigation 01:54.589 --> 01:57.250 continued . And you also have to 01:57.260 --> 01:59.482 remember that equal opportunity leaders 01:59.482 --> 02:02.209 and advisers , we are not bound by 02:02.220 --> 02:04.589 confidentiality . So whatever you tell 02:04.599 --> 02:06.910 us is not confidential , unlike sharp , 02:06.919 --> 02:09.080 if you file a restricted report , an 02:09.089 --> 02:11.200 informal or a formal complaint , none 02:11.200 --> 02:13.200 of that is confidential . So that's 02:13.200 --> 02:14.978 important to remember as well . 02:16.949 --> 02:19.850 So a possible e complaint that's 02:19.860 --> 02:21.971 normally given , that's not an actual 02:21.971 --> 02:25.559 eo complaint is you get put on an extra 02:25.570 --> 02:29.250 duty or a tasker . And the 02:29.259 --> 02:31.259 actual reasoning why you got put on 02:31.259 --> 02:33.481 that tasker is because it was your turn 02:33.481 --> 02:35.703 to go because when the army tells you , 02:35.703 --> 02:37.759 you have to go or the army tells you 02:37.759 --> 02:39.870 whether a civilian or military , like 02:39.870 --> 02:41.815 we work in an army hospital and we 02:41.815 --> 02:43.926 serve the soldiers because that's our 02:43.926 --> 02:47.639 mission and , and it gets confusing 02:47.649 --> 02:49.982 sometimes they think it's an eo problem . 02:49.982 --> 02:52.149 And then when you , when we dig deeper 02:52.149 --> 02:53.927 and ask the hard questions , it 02:53.927 --> 02:56.149 actually just ends up being a inspector 02:56.149 --> 03:00.089 general or it just is 03:00.100 --> 03:02.419 what it is at that point . And we have 03:02.429 --> 03:05.070 to make those hard decisions and move 03:05.080 --> 03:09.000 forward with it . But the purpose 03:09.009 --> 03:11.850 of EEO is to make sure that we are 03:11.860 --> 03:14.860 creating an environment that makes you 03:14.869 --> 03:17.580 feel inclusive , that makes you want to 03:17.589 --> 03:19.756 perform . If you're hazing , if you're 03:19.756 --> 03:21.978 bullying , if you're discriminating and 03:21.978 --> 03:23.922 you have to deal with that culture 03:23.922 --> 03:26.145 every day . That's not something that I 03:26.145 --> 03:25.940 wanna come to work to . That's not 03:25.949 --> 03:28.005 something that anybody would want to 03:28.005 --> 03:29.949 come into work and look forward to 03:29.949 --> 03:31.893 coming in every morning . Um If we 03:31.893 --> 03:34.404 create the environment of inclusion and 03:34.414 --> 03:36.470 we treat everybody with that dignity 03:36.470 --> 03:38.470 and respect , they're gonna want to 03:38.470 --> 03:40.636 come to work . It's going to be a much 03:40.636 --> 03:42.636 better environment for all of us to 03:42.636 --> 03:44.803 work and perform . It's gonna make our 03:44.803 --> 03:46.955 performance level in our culture way 03:46.964 --> 03:49.884 better in our organization . And I 03:49.895 --> 03:52.264 think that should be the absolute goal 03:52.274 --> 03:55.440 and it is in my personal opinion , um 03:55.449 --> 03:57.559 It is everybody's responsibility . I 03:57.570 --> 03:59.737 can take complaints all day long , but 03:59.737 --> 04:01.869 everybody has the responsibility to 04:01.880 --> 04:03.936 make those on the spot corrections . 04:03.936 --> 04:05.824 And if you don't feel comfortable 04:05.824 --> 04:08.047 making that correction come to somebody 04:08.047 --> 04:10.158 who will go to your supervisor , come 04:10.158 --> 04:12.339 to me and we will handle the situation 04:12.350 --> 04:14.517 and we will get it corrected before it 04:14.517 --> 04:16.628 gets out of hand because if you don't 04:16.628 --> 04:18.406 do anything and you just let it 04:18.406 --> 04:20.517 continue . Um , there's a saying that 04:20.517 --> 04:22.572 says a standard passed over is a new 04:22.572 --> 04:25.260 standard set and you let it pass over 04:25.269 --> 04:27.491 and everybody's gonna think that that's 04:27.491 --> 04:29.713 ok . That's the right thing to do and I 04:29.713 --> 04:31.825 can get away with it . We have to set 04:31.825 --> 04:33.936 examples , we have to be the examples 04:33.936 --> 04:35.991 and the leaders so that we can set a 04:35.991 --> 04:38.089 better culture for the organization .