WEBVTT

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Hello and welcome today . We're going

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to be discussing the process for

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scheduling appointments using the MH S

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Genesis patient portal . First go to

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my dot NHS genesis.health.mil .

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Once there log in using your DS log on

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either by Kak or user name and password

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here , you may be asked to provide

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additional authentication information .

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You are accessing a US government

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information system . So be sure to

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accept the policy once

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logged in . You're going to select ,

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schedule a new appointment on the right

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or click the appointments tab on the

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top menu . Here . You'll have the

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option to select a provider or visit

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reason , use , visit reason and select

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the reason for your visit in the drop

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down menu . Next , select the location

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where you wish to be seen , be sure to

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select the appropriate team at your

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clinic and select next

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here , you can narrow the appointments

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listed by selecting a starting date and

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a preferred provider though you're not

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required to before selecting an

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appointment , next , select your

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preferred appointment date and time .

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Be sure to describe any specific

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requests or special needs in

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preparation for your visit . How you

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would like to be contacted regarding

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your appointment . And if you want

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appointment details emailed to you then

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select schedule appointment . Your

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appointment is now scheduled . If you

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select the appointment tab at the top ,

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you can see your upcoming appointments

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from this page . You have the option to

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reschedule or cancel your appointment .

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Thank you for watching . Army Medicine

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is Army Strong .

