WEBVTT

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And ladies and gentlemen , while you're

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doing that , I have two administrative

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announcements . Uh , the first banquet

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seating is available on the app on the

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home page . You can go to the home page

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and find your banquet seating there .

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There is also a printed copy out by the

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A T A registration desk . Uh , but

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that's where you find your banquet

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seating . And then I would like to also

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remind you all that the , uh silent

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auction bids do not close out uh until

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just right before we start the banquet .

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So during tonight's reception , if you

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are interested in making one final

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silent bid on any of the items to help

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the scholarship fund , uh , you're more

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than welcome to do that , uh , up , up

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until about 10 minutes before you go

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upstairs , uh for the banquet itself .

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Ok . If we could get everybody seated

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and quiet , this is a real distinct

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honor . Uh This is a real privilege . I

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would now like to introduce the

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Commander of Air Mobility Command

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General Mike Minahan and his lovely

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bride , Mrs Minahan .

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All right , I'll try to keep the Irish

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down here for a second . So , uh , 2004

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I'm a squadron commander . Um and her

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pop passes away and we go to

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Milton Florida , which is really lower

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Alabama in case you're wondering where

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it is on geography uh to honor Charles

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Andrew Mixon . And I do

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the eulogy . We go to the cemetery

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and we honor that fine gentleman and on

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the way back while we're in the

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procession coming back , uh I get a

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phone call from a hero of mine named

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Jim Barlow , world famous C 130 pilot .

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And he tells me , get back to Abilene

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tomorrow . You're deploying the day

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after tomorrow . So in

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Milton Florida , three hours after I

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received that phone call , Ashley is

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standing next to her newly widowed

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mother holding our two month old ,

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five week old , incredibly

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harder at five weeks and they are two

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months .

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She was uh standing next to our six

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year old and her nine year old . And

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you know , I'm riding back to Abilene ,

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I'm getting in the car and I'm going to

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drive back to Abilene from Milton ,

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which is significant uh in Charles's

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car and there's tears on both of our

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face , but the expression on hers is

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one of strength and one of support for

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me during that time uh when I needed

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her most .

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So when I think of warrior heart , my

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body craft when I think of will to win ,

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I think of my bride Ashley . So thank

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you . What's the top one ?

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Oh OK . I don't

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know . I'm supposed to talk now . Ok .

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So , so another challenging time in

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my life was last year when we became

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empty nesters , our youngest went off

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to college and I had the great

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opportunity of hearing Doctor Dickman

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speak last October . And little did she

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know that she helped me through a tough

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time ? And um , so a MC has

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had the great pleasure of asking her to

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come speak to parts of our ,

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well , I say r because it's spouses ,

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they came and she came and spoke to the

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spouses . And um so this is the third

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time I've invited her and asked her to

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come speak and uh she's been very

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gracious . She is a professor at the

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Air Force Academy . She has , I think

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three degrees in psychology . Is that

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correct ? And then she has one in

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mental health counseling . She has a

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doctor in , in education . Um You're

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just gonna feel really wonderful

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walking out of here because she's just

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a joy . So please welcome Doctor

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Dickman .

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All right . Thank you , sir .

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All right . Let me have you join me .

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We're gonna do a stomp , stomp , clap ,

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stomp , stomp , clap . Let's go . Stomp ,

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stomp , clap

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with . So we will .

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Oh , we , so

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we will . Nice . Excellent .

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Excellent . All right , you're warmed

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up because you could have been taking a

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nap , but you're here , you could have

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been resting , getting ready for

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tonight , but you are here . I am

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excited to see you and I would like to

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get to know you . I'd like to con

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connect uh connect with you a bit when

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I meet new people . My dau our daughter

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say I interrogate them like , where are

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you from ? What's your dog's name ? Uh

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What do you love ? Who do you love ?

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And so because we don't have enough

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time , I start out with a roll call .

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So you are gonna yell out . Oh Yeah ,

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if this is true . So give me an oh ,

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yeah , if you are at the A T A

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symposium that's , you've been in the

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right place . I'm in the right place .

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That's good . Give me an , oh , yeah .

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If you are a military spouse .

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Nice . Excellent . Give me an of you

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grew up as a military brat . Oh ,

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quite a few . That's awesome . Give me

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an oef you're raising some of your own

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military brats . Someone back there was

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like , oh , I get it . I get it for

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sure . Give me an , oh , yeah . If ,

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when you were in high school , so think

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way back for me . But when you were in

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high school you knew you'd be doing

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what you're doing today . Oh , a few .

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Excellent . Excellent . Give me an oh ,

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yeah . If your family of origin .

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So who you grew up with , whatever that

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looked like your family of origin did

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emotions very well .

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Interesting . That's usually the

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response we'll talk about that . We'll

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talk about that . Give me know . Yeah .

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If you are a cat person , not a dog

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person . Oh , if you be proud for

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sure . Give me , oh , yeah ,

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relationships and connections are

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important for your professional life as

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well as your personal life . Yeah ,

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that's all of us for sure . And so

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that's what we're gonna talk about . I

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have warmed you up . So your voices ,

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you know , singers , they go la , la la

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and now they're ready . Now you are

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ready . I'm gonna ask for you to shout

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out . I'm gonna ask for you to turn to

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a partner . I physically warmed you up .

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You may get up here as we , as we

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engage in the content of connection .

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Um A good instructor knows their

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audience . A good leader knows their

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people . That helps to personalize what

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I need to get done , what you need to

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get done as a leader . So now I know a

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little bit about you , I'll connect it

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to some of our cat people and

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definitely some of our , our parents

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who are out there and all of you as

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leaders as well . And that um the

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energy that you can have in learning

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makes a difference in learning as well .

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So I will introduce myself a little bit

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more . I'll pause for an a oh Thank you .

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You're so kind . So you could see , I

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grew up as a military brat . My dad was

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an incredible soldier and for my

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brother and I even more importantly ,

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the best dad ever . I know we can have

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a debate about yours and mine . But man ,

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he was the best . And even though this

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name was not the easiest to grow up

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with , I kept it , even after I had a

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chance to change it , I kept it because

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I really , really honor him . So I grew

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up as a military brat , I am a military

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spouse . I married an army soldier . My

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current husband just retired from the

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Air Force as an officer . Same husband

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27 years , he switched forces . He

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doesn't like when I say current because

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there's some implication there , but

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we're always working on connecting for

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sure . I am a military mom . I have ,

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we have one daughter who just landed in

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Ramstein a few months ago . Let's hear

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it from our Ramstein folks if you're in

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the house . Oh , yeah , for sure . And

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her twin , our youngest , she just went

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and um , has started school at

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Vandenberg Space Force . She's gonna be

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in the sister service of the Space

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Force . I am a military sister . The

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military is my family and what you do

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impacts my family . I am so honored on

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Veterans Day to be before you and I

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will tell you what you do matters and

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you matter . I read some of the history ,

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your history um in this , in this great

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field that you do and um highlighting

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after the Berlin , Berlin lift our

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forces and your force in particular had

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a hard time when they started in Korea .

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It was tough . It was tough in terms of

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all they already went through their ,

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their um uh equipment , right ,

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was worn down , worn out their people a

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lot left and yet uh and the , the

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names were different then , right , in

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terms of , of the commands back then

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and , and the uh the names that they

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used . But without your predecessors ,

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I would say , most likely I wouldn't be

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here . And so it may not feel like it

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on a daily basis , right ? The , the

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mundane here I am Monday morning doing

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this . What is it doing ? It may not

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feel like it , but what you do matters .

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So I thank you . I thank you . So ,

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academically , as you heard , I work at

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the Air Force Academy , I teach , I get

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to teach topics like emotional

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intelligence , human connection , um

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healthy relationships , burnout all of

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those fields . And for our cadets , I

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teach a class in the bio department in

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human , reproduction and sexuality . We

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won't get to talk about today . I know

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you're bummed because it's an awesome

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topic and I teach a class in hu um

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positive psychology . So positive

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psychology , if you think about

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psychology as a continuum and at one

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end , we address depression , anxiety ,

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grief , post traumatic stress , post

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traumatic stress disorder , right ?

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That's at one end . And in my career ,

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I , I worked in that end of psychology .

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And so if you came to me and you were

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depressed and you worked hard and you

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worked through it and I'm gonna

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highlight this . We don't get over it .

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We don't leave it behind . We don't

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forget it . We have to work through it

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if you worked through it and then I

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could say off you go , you don't have

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to come back . It did not mean that you

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were happy or that you had joy ,

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connection , belonging , meaning or

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purpose . All it meant was you were no

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longer depressed . And if you think

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about this short life that we have , if

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that's the measure of our life is to

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just not be sad , it's not enough . And

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so positive psychology is on that other

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end of that spectrum . And it looks at

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how do we find meaning , purpose ,

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connection , love , joy , happiness ,

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pleasure , that's positive psychology .

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And often times people will say , OK ,

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just give me the bottom line . What do

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I need to do ? Like , you know ,

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they'll say how many hours at the gym

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to , to work on this or what kind , how

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many fruits and vegetables like

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everyone wants the minimum . So when it

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comes to positive psychology , there

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are many ways to create a good life .

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But the number one across all research ,

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it's relationships . It's the

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relationships that you have . So I'm

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gonna talk about this both from a

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personal perspective for you as well as

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a professional perspective . And so

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with that , I will highlight that this

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presentation comes from research , it

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comes from science . It is not Kimberly

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me just making it up and trying to

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influence you . It comes from science .

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And so here are some of those

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references , some of those resources ,

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if you wanna know more , this is a

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great place to start . Most of these

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authors are researchers , they're

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academics , they bring in subjects into

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the lab randomized control trial . They

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have data , they publish it in journals

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and maybe five people in the world ever

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read it , including your mom . So it

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doesn't count , right ? So they have

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this great information , but they want

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to have that knowledge , make a

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difference and that's different . It

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said that knowledge is power , but I

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really challenge that knowledge is

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potential power . Unless you use it ,

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there's no power in it . I know these

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things in here . What I should do

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shouldn't do , do more of et cetera .

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And yet my behaviors don't always

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follow that . And so these academics

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with all this information find that we

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are more likely to learn and use if

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it's in a book form . So that's why I

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highlight that we're gonna walk through

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some of the science of connection ,

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starting with some of the science of

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loneliness and lack of connection . And

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then we'll look at the workplace and

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how it's related and then we'll connect

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a little bit , we'll dip a toe in

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emotional intelligence and we'll talk a

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bit about our Gen Z's and I'll

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highlight , sir , one of your books is

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on here . I was very happy to see that

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we're , we're thinking the same in

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terms of this next generation of our

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airmen and what we need to know and

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what they need to know , to be able to

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make this force agile , lethal ,

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effective to change this globe . All

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right . So the longest study on human

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development started at Harvard . They

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had a , oh , just over 200 men who were

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sophomores in the Harvard college class ,

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uh during that year . And they had um

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just over 300 men in the inner city of

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Boston . So low socio-economic class ,

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um , adverse childhood experiences or

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aces if you're familiar with that , and

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they started this study and they went

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every two years with these men to ask

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them about their lives . How's work ?

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How's your relationships on a scale of

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1 to 9 ? You're married ? Now , how is

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that going ? Um , they did brain scans ,

15:08.030 --> 15:10.197
they did blood tests and they followed

15:10.197 --> 15:13.710
these men now for over 80 years , they

15:13.719 --> 15:15.909
started following their spouses ,

15:15.919 --> 15:18.030
surveying , taking blood samples from

15:18.030 --> 15:20.030
spouses and the spouses were like ,

15:20.030 --> 15:22.252
it's about time you come here every two

15:22.252 --> 15:24.419
years anyways , they started following

15:24.419 --> 15:26.475
their Children , their grandchildren

15:26.475 --> 15:29.010
and now their great grandchildren and

15:29.020 --> 15:31.242
the researchers thought they were gonna

15:31.242 --> 15:34.340
find how well you do in life , how much

15:34.349 --> 15:36.238
power you have at your job , your

15:36.238 --> 15:38.580
promotions , your money , how much

15:38.590 --> 15:40.880
money you make would make a difference

15:40.890 --> 15:43.530
in terms of physical health , longevity .

15:43.859 --> 15:46.026
And in terms of happiness , but that's

15:46.026 --> 15:48.137
not what they found . That's not what

15:48.137 --> 15:50.359
they found at all . I'll let you read .

15:50.359 --> 15:52.581
This is the current director , I'll let

15:52.581 --> 15:53.748
you read his words .

16:02.099 --> 16:04.359
So it's about connection . If you want

16:04.369 --> 16:06.425
to live longer , if you want to live

16:06.425 --> 16:08.647
healthier and if you want to be happy ,

16:08.647 --> 16:10.869
it is about your relationships and what

16:10.869 --> 16:13.036
they found was your relations . One of

16:13.036 --> 16:15.202
their findings , your relationships at

16:15.202 --> 16:17.409
the age of 50 will determine how long

16:17.419 --> 16:19.760
you will live . Some of you are like ,

16:19.770 --> 16:22.260
oh , shoot . Right . If you're there or

16:22.270 --> 16:24.659
it was a few years ago , am I stuck ?

16:24.669 --> 16:26.725
I'm gonna show you that you're not ,

16:26.725 --> 16:28.836
but the importance of relationships .

16:28.836 --> 16:31.299
And if we overlay this in the world of

16:31.309 --> 16:34.119
work , it is estimated Monica Werlein

16:34.130 --> 16:36.074
out of uh University of Michigan ,

16:36.074 --> 16:38.549
estimated that we work about 100,000

16:38.559 --> 16:41.679
hours at our job . Some of you , you've

16:41.690 --> 16:43.989
surpassed that . Like your spouses have

16:44.000 --> 16:46.222
been telling you like , that's enough .

16:46.222 --> 16:48.389
That's enough . Yeah , 100,000 hours .

16:48.389 --> 16:50.556
And at work you're doing good things ,

16:50.556 --> 16:53.010
things and we're having failures .

16:53.020 --> 16:55.479
We're having difficulties , right ? All

16:55.489 --> 16:57.799
the gamut of emotions happened in that

16:57.809 --> 17:00.450
100,000 hours . The latest research

17:00.460 --> 17:02.989
released just last summer , 2022 from

17:03.000 --> 17:06.410
the Gallup poll , 15,000 workers in the

17:06.420 --> 17:08.770
United States were surveyed and they

17:08.780 --> 17:11.459
were asked , do you have a best friend

17:11.469 --> 17:13.918
at work ? And when I read that I'm like ,

17:13.928 --> 17:16.039
oh my gosh , it's like kindergarten ,

17:16.039 --> 17:18.206
right ? Your first grader comes home ,

17:18.206 --> 17:20.428
like , who's your best friend at work ?

17:20.428 --> 17:22.539
What the Gallup study found is if you

17:22.539 --> 17:24.539
have a best friend at work , you do

17:24.539 --> 17:26.609
better at work , you do better

17:26.619 --> 17:29.209
cognitively , you're more focused , you

17:29.219 --> 17:31.300
do better , like , less mistakes ,

17:31.579 --> 17:33.468
right ? You do better in terms of

17:33.468 --> 17:35.301
loyalty to the organization . If

17:35.301 --> 17:37.468
someone asked you about your workplace

17:37.468 --> 17:39.635
or your , uh , what you do for the Air

17:39.635 --> 17:41.890
Force , you would list it as high , you

17:41.900 --> 17:44.599
drink it as high as positive that they

17:44.704 --> 17:47.694
are not taking special duties , right ?

17:47.704 --> 17:50.084
Trying to deploy to get out of that

17:50.094 --> 17:52.724
unit , right ? They are more committed

17:52.734 --> 17:55.704
happier . They do well , when we have a

17:55.714 --> 17:57.825
best friend at work . So whether it's

17:57.825 --> 17:59.936
relationships on your personal life ,

17:59.936 --> 18:02.103
your professional life , relationships

18:02.103 --> 18:04.685
matter , they make a difference . So

18:04.694 --> 18:06.583
I'll give you a little bit of the

18:06.583 --> 18:08.694
scientific background way back when ,

18:08.694 --> 18:10.916
right ? This is Charles Darwin and he's

18:10.916 --> 18:13.310
famous for saying survival of the

18:13.319 --> 18:15.719
fittest . Yeah , we twisted it though .

18:15.849 --> 18:18.020
He did not say the biggest baddest ,

18:18.030 --> 18:20.500
strongest , toughest like things

18:20.510 --> 18:22.566
because he knows we , we aren't that

18:22.729 --> 18:25.640
right . He didn't say that . And the

18:25.729 --> 18:28.979
researchers before him said the goal of

18:28.989 --> 18:31.520
our species is to procreate to make

18:31.530 --> 18:34.930
sure our genes are passed on for Darwin .

18:34.939 --> 18:37.439
He said the fittest is the clan , the

18:37.449 --> 18:39.780
group , the tribe who has the most

18:39.790 --> 18:42.510
compassion , the one that has the most

18:42.520 --> 18:45.109
love , the one that can empathize and

18:45.119 --> 18:48.069
care . And he knew this from watching

18:48.079 --> 18:50.949
species and he knew it as he watched

18:50.959 --> 18:53.130
his daughter pass away . He said there

18:53.140 --> 18:55.150
is something in us , we are made to

18:55.160 --> 18:57.670
connect . We have to connect . And if

18:57.680 --> 18:59.969
you think biologically almost anyone

18:59.979 --> 19:03.069
can make a baby . But if you don't love

19:03.079 --> 19:05.310
and care for that baby , they don't

19:05.319 --> 19:07.810
survive to then procreate to pass on

19:07.819 --> 19:10.152
your genes . Like that just makes sense .

19:10.152 --> 19:11.986
We are made to connect . We have

19:11.986 --> 19:14.569
survived . Not on our own . Back on the

19:14.579 --> 19:18.160
Savannah , we survive because we are a

19:18.170 --> 19:20.630
clan , a tribe , a squadron , a team .

19:20.780 --> 19:23.270
That's how we survive both personally ,

19:23.280 --> 19:25.391
as well as the missions that you have

19:25.391 --> 19:27.739
to have to get done . So as we look at

19:27.750 --> 19:29.806
infants , if you look at these two ,

19:29.806 --> 19:31.972
they're about the same age and you can

19:31.972 --> 19:34.083
kind of see with the nonhuman primate

19:34.083 --> 19:36.028
there that they're already feeding

19:36.028 --> 19:38.989
themselves . And yet for us , we

19:39.000 --> 19:42.160
actually physically depend on others to

19:42.170 --> 19:45.949
stay alive . At least 18 years ,

19:46.619 --> 19:50.619
24 years , maybe 30 years

19:50.630 --> 19:52.352
in your basement , right ? But

19:52.352 --> 19:54.989
physically needing to survive . And yet

19:55.000 --> 19:57.439
we know as well , emotionally ,

19:57.449 --> 19:59.839
cognitively , socially ,

19:59.849 --> 20:02.430
psychologically , the relationships we

20:02.439 --> 20:05.260
have make a difference . So I'm gonna

20:05.270 --> 20:07.381
show you a little bit of biology . So

20:07.381 --> 20:10.469
when we , when they uh had technology ,

20:10.479 --> 20:12.479
they proved that Darwin was right .

20:12.479 --> 20:14.701
They bring in these young people . This

20:14.701 --> 20:16.868
is from Berkeley , uh Doctor Keltner .

20:16.868 --> 20:19.090
They bring in these young people , they

20:19.090 --> 20:21.090
scan their brains and when they see

20:21.090 --> 20:23.540
pictures of other suffering of others

20:23.550 --> 20:27.310
who are um suffering . The PAG

20:27.319 --> 20:30.650
lights up the PAG peral ductal gray ,

20:30.660 --> 20:33.109
it lights up . And if you know the

20:33.119 --> 20:35.910
brain , it's way way deep in that brain

20:35.920 --> 20:38.050
stem , which means it's protected

20:38.060 --> 20:40.589
because it's important . That's where

20:40.599 --> 20:42.821
our breathing , heartbeat , digestion ,

20:42.821 --> 20:44.766
things that we don't have to think

20:44.766 --> 20:46.932
about . So now think about that when I

20:46.932 --> 20:49.099
see you suffering , when I see someone

20:49.099 --> 20:52.479
in need , that same area lights up , it

20:52.489 --> 20:55.300
is biologically made in us . The other

20:55.310 --> 20:57.477
part I'm gonna talk about is the vagus

20:57.477 --> 20:59.588
nerve . It's our largest nerve starts

20:59.588 --> 21:01.643
at the base of your brain . It wraps

21:01.643 --> 21:03.588
around our throat , our face , our

21:03.588 --> 21:05.754
heart , our stomach , our intestines ,

21:05.754 --> 21:07.977
testes , ovaries , whatever you have at

21:07.977 --> 21:09.810
the end there , it helps us with

21:09.810 --> 21:11.810
staying balanced , it helps us stay

21:11.810 --> 21:13.921
conscious , it helps with digestion ,

21:13.921 --> 21:16.032
it helps with . It's a pretty amazing

21:16.032 --> 21:19.060
nerve . It also lights up . It's called

21:19.069 --> 21:22.050
a big old response . It lights up when

21:22.060 --> 21:24.719
we see someone else in need . Let's

21:24.729 --> 21:27.959
test your vagus nerve . Give me an oh

21:27.969 --> 21:30.191
Yeah . If you felt like a tightening in

21:30.191 --> 21:32.136
your throat , an expansion in your

21:32.136 --> 21:34.369
chest , maybe it was a speck of dust

21:34.380 --> 21:36.436
that got in your eye . Give me an Oh

21:36.436 --> 21:38.910
Yeah . Yeah . That's your vagus nerve ,

21:38.920 --> 21:41.031
right . We respond to others . We are

21:41.031 --> 21:43.253
made . It is biologically built in us .

21:43.253 --> 21:45.040
It is not a weakness , it's not

21:45.050 --> 21:48.479
something we get rid of . And so to be

21:48.489 --> 21:51.959
the best that we can , we can use that

21:52.199 --> 21:54.949
to be the best that we can . Let me go

21:54.959 --> 21:56.680
over a little bit in terms of

21:56.689 --> 21:58.856
loneliness . And here's what we know .

21:58.856 --> 22:00.856
The surgeon general just released a

22:00.856 --> 22:02.967
report 23 months ago that says we are

22:02.967 --> 22:05.189
in an epidemic of loneliness . Gen Z is

22:05.189 --> 22:07.022
our first term airmen , our high

22:07.022 --> 22:08.967
schoolers , our college students ,

22:08.967 --> 22:08.880
those who are just entering the

22:08.890 --> 22:11.057
workforce is just , they are described

22:11.057 --> 22:13.839
as the loneliest generation ever . Here

22:13.849 --> 22:16.127
are some of the outcomes of loneliness .

22:16.280 --> 22:17.780
I'll let you take a read .

22:27.530 --> 22:29.752
So that very first one , when I started

22:29.752 --> 22:31.586
studying loneliness and a lot of

22:31.586 --> 22:33.880
research out of Chicago and Berkeley ,

22:34.290 --> 22:36.401
that first one surprised me . Like if

22:36.401 --> 22:38.401
I'm lonely , why would that make me

22:38.401 --> 22:40.346
more lonely ? And yet , here's the

22:40.346 --> 22:42.457
great scenario that shows that if you

22:42.457 --> 22:44.623
think about way back , way back when ,

22:44.623 --> 22:46.846
if I was on the Savannah and I came out

22:46.846 --> 22:48.957
of the cave and you were my tribe and

22:48.957 --> 22:51.179
you said Kimberly go keep going , don't

22:51.179 --> 22:53.346
come back that for me would be certain

22:53.346 --> 22:55.234
death . But here I go , I take my

22:55.234 --> 22:57.068
shield , I take my sword and I'm

22:57.068 --> 22:59.179
walking on the Savannah and I see you

22:59.179 --> 23:01.179
and I don't know you . I am ready ,

23:01.179 --> 23:03.234
right ? You are danger . My brain is

23:03.234 --> 23:05.234
hyper vigilant to danger . And if I

23:05.234 --> 23:07.401
don't know you , you are danger . If I

23:07.401 --> 23:09.568
hear something , squirrel lion doesn't

23:09.568 --> 23:11.623
matter , I am up , I am ready . That

23:11.625 --> 23:14.114
stress , right ? That level of stress ,

23:14.125 --> 23:16.834
chronic stress in the body leads to

23:16.844 --> 23:19.275
constricted veins , arteries leads to

23:19.285 --> 23:20.875
heart disease . It leads to

23:20.885 --> 23:23.114
inflammation in the joints . It leads

23:23.125 --> 23:26.699
to early death . And if you think about ,

23:26.709 --> 23:28.876
if I see you and you are on the ground

23:28.876 --> 23:31.339
and you are hurt , I can't man . If I'm

23:31.349 --> 23:33.238
down here helping you , who knows

23:33.238 --> 23:35.405
what's gonna attack me here ? The lack

23:35.405 --> 23:37.349
of empathy increases , the lack of

23:37.349 --> 23:39.516
empathy increases when we are lonely .

23:39.516 --> 23:41.760
And now imagine that I have to lay down

23:41.770 --> 23:44.239
to close my eyes , put down my shield ,

23:44.250 --> 23:46.361
put down my sword . I close my eyes .

23:46.910 --> 23:49.021
What happens when we are lonely is we

23:49.021 --> 23:51.077
have micro awakenings throughout the

23:51.077 --> 23:53.132
night . We don't know it . We're not

23:53.132 --> 23:55.354
sitting up and looking it is our brains

23:55.354 --> 23:57.410
are not processing information , our

23:57.410 --> 23:59.410
bodies are not healing , right ? So

23:59.410 --> 24:01.521
that I wake up even after 78 hours of

24:01.521 --> 24:04.930
laying at night exhausted , which then

24:04.939 --> 24:07.050
for me personally makes me grumpy and

24:07.050 --> 24:09.328
then people don't want to be around me ,

24:09.328 --> 24:12.589
etcetera , right ? So a lonely brain um

24:12.760 --> 24:15.829
impacts and create social situations

24:15.839 --> 24:18.061
where people don't want to engage where

24:18.061 --> 24:20.061
I feel more lonely . What is really

24:20.069 --> 24:22.869
amazing is that loneliness will kill us .

24:23.189 --> 24:26.670
It increases the probability of death

24:26.959 --> 24:30.709
by 70% compared to when we're not

24:30.719 --> 24:32.949
lonely . Out of University of Utah , a

24:32.959 --> 24:34.848
researcher there found that it is

24:34.848 --> 24:36.903
equivalent to smoking over a pack of

24:36.903 --> 24:39.579
cigarettes a day if you're lonely . And

24:39.589 --> 24:41.756
I know when I go to the doctor on base

24:41.756 --> 24:44.089
at the academy . They ask me , you know ,

24:44.089 --> 24:46.311
how much do you smoke ? How much do you

24:46.311 --> 24:48.200
drink ? Um , they check my weight

24:48.200 --> 24:50.256
because obesity is a big risk factor

24:50.256 --> 24:52.478
for early death . But I have never been

24:52.478 --> 24:54.533
asked . Do you have a best friend at

24:54.533 --> 24:56.533
work ? Do you have a best friend in

24:56.533 --> 24:58.700
your neighborhood ? Who could you call

24:58.700 --> 25:00.811
at two in the morning ? And when they

25:00.811 --> 25:02.811
asked that in the 19 eighties , the

25:02.811 --> 25:04.978
most listed number , not the average ,

25:04.978 --> 25:06.867
but the most listed was three for

25:06.867 --> 25:09.089
American adults . They had three people

25:09.089 --> 25:11.256
at two in the morning . If they needed

25:11.256 --> 25:13.200
to call that they would have about

25:13.200 --> 25:15.533
three people in the early two thousands .

25:15.533 --> 25:17.311
They did a similar study asking

25:17.311 --> 25:19.533
similarly , who could you call it to in

25:19.533 --> 25:19.479
the morning if you needed to call

25:19.489 --> 25:21.550
somebody ? The most listed , not the

25:21.560 --> 25:23.640
average , but the most listed number

25:23.829 --> 25:26.989
was zero . And some of these people lay

25:27.000 --> 25:29.449
down next to their sweethearts at night .

25:29.949 --> 25:32.640
Loneliness has skyrocketed since

25:32.650 --> 25:36.219
2012 and then COVID made it even more .

25:36.229 --> 25:38.569
So so afterwards , if you want to talk

25:38.579 --> 25:40.690
about why there's so much science , I

25:40.690 --> 25:42.523
can explain why . But because of

25:42.523 --> 25:44.746
today's time , I'm gonna go forward and

25:44.746 --> 25:46.912
say that loneliness also affects us on

25:46.912 --> 25:49.246
a societal level . And in the workplace ,

25:49.410 --> 25:51.632
we know and we have conversations about

25:51.632 --> 25:53.688
politics , splitting us , religion ,

25:53.688 --> 25:56.579
splitting us , social uh ideas that

25:56.589 --> 25:59.739
split us . And yet this knowledge that

25:59.750 --> 26:02.760
loneliness is splitting up society as

26:02.770 --> 26:05.349
well , right ? It lowers empathy , it

26:05.359 --> 26:07.660
lowers my want to help and be

26:07.670 --> 26:09.892
compassionate and help you get your job

26:09.892 --> 26:12.003
done , help you with your kids . If I

26:12.003 --> 26:14.059
lonely , I am not reaching out to do

26:14.059 --> 26:17.175
that . It Stokes racism , religious

26:17.185 --> 26:19.555
ethnic tensions , it harms our

26:19.564 --> 26:22.295
collective and I am going to

26:22.305 --> 26:25.765
hypothesize that that also is impacting

26:25.775 --> 26:29.619
our military . So

26:29.630 --> 26:32.410
the opposite of loneliness then , right

26:32.420 --> 26:34.290
is connection and high quality

26:34.300 --> 26:36.411
connections . When we are connected ,

26:36.411 --> 26:38.689
we have more energy , we're more vital ,

26:38.689 --> 26:40.522
we have more positive feelings .

26:40.522 --> 26:42.578
Psychologically , we are healthier ,

26:42.578 --> 26:44.800
less depression , less anxiety . We are

26:44.800 --> 26:47.199
um physiologically be healthier . I do

26:47.209 --> 26:49.780
not know who would volunteer except

26:49.790 --> 26:51.901
psych 101 students because you got to

26:51.901 --> 26:54.068
get the credit . But researchers bring

26:54.068 --> 26:56.179
you in , they shoot the rhinovirus up

26:56.179 --> 26:58.346
your nose , which is the common cold .

26:58.346 --> 27:00.457
They put you in a room for a week and

27:00.457 --> 27:02.939
they see , see who gets sick , the

27:02.949 --> 27:05.005
people who rated themselves . It's a

27:05.005 --> 27:07.116
subjective feeling of loneliness . As

27:07.116 --> 27:09.660
more lonely , got sick . More another

27:09.670 --> 27:11.892
study . Again , I don't think you could

27:11.892 --> 27:14.003
pay me . They bring you in , they cut

27:14.003 --> 27:16.114
your knee , they don't do anything in

27:16.114 --> 27:15.599
there , they just cut it and then they

27:15.609 --> 27:17.553
put some stitches and they see who

27:17.553 --> 27:20.020
heals faster , who has more infections ,

27:20.030 --> 27:22.439
complications , et cetera , we heal

27:22.449 --> 27:24.540
faster if we are connected

27:27.520 --> 27:29.576
at the organizational level . And so

27:29.576 --> 27:31.742
for those of you who are leaders , the

27:31.742 --> 27:33.964
importance of understanding when we are

27:33.964 --> 27:35.742
connected . There's more cooper

27:35.742 --> 27:37.909
operation work gets done better . It's

27:37.909 --> 27:39.798
more effective . It's efficient .

27:39.798 --> 27:41.742
People are loyal . They don't just

27:41.742 --> 27:43.576
memorize your core values . They

27:43.576 --> 27:45.742
actually live them . I will do for you

27:45.742 --> 27:47.853
because you and I are best friends at

27:47.853 --> 27:50.020
work because next time I know you will

27:50.020 --> 27:52.900
do for me . I have cadets who say I'm

27:52.910 --> 27:55.550
gonna five and dive . I'm like , you

27:55.560 --> 27:57.782
haven't even started and you're already

27:57.782 --> 27:59.893
quitting . Right . And I'm hoping , I

27:59.893 --> 28:01.949
am hoping they land in a place where

28:01.949 --> 28:04.116
they feel connection , where they have

28:04.116 --> 28:06.171
a best friend at work where emotions

28:06.171 --> 28:09.750
are a way to connect with others . We

28:09.760 --> 28:11.816
know that communication is better in

28:11.816 --> 28:14.038
adapting to change . And I know in your

28:14.038 --> 28:15.982
organization change is huge . It's

28:15.982 --> 28:18.739
constant , the world changes constant ,

28:18.750 --> 28:20.880
but you and your mission change is

28:20.890 --> 28:23.168
constant connection can help you there .

28:24.489 --> 28:26.433
So high quality connections , I'll

28:26.433 --> 28:28.656
define them real quickly . High quality

28:28.656 --> 28:30.822
connections require that it's mutual .

28:30.822 --> 28:32.989
So it's not just one person doing it .

28:32.989 --> 28:34.711
It has to be both high quality

28:34.711 --> 28:36.933
connections are also positive , right ?

28:36.933 --> 28:38.933
Either like I get something you get

28:38.933 --> 28:40.930
something or positive in terms of

28:40.939 --> 28:43.589
emotion . It doesn't mean that I can't

28:44.550 --> 28:46.969
like complain or tell you when I'm sad ,

28:46.979 --> 28:48.979
it means that I get something and I

28:48.979 --> 28:51.329
grow from that relationship . And then

28:51.339 --> 28:53.410
finally , it has to be energized .

28:53.420 --> 28:55.587
There has to be some energy in there .

28:55.587 --> 28:57.587
It's not passive , like swiping and

28:57.587 --> 28:59.809
putting a heart on the phone that's not

28:59.809 --> 29:02.031
necessarily a high quality connection .

29:02.380 --> 29:04.979
And one of the factors of loneliness

29:04.989 --> 29:08.130
spiking in 2012 , social media .

29:08.859 --> 29:10.970
Yeah , social media is meant to bring

29:10.970 --> 29:13.192
us together . And yet the research from

29:13.192 --> 29:15.248
T 20 G , especially again with these

29:15.248 --> 29:17.839
Gen Z . Our newest airmen , first term

29:17.849 --> 29:20.280
airmen high school students is social

29:20.290 --> 29:22.401
media gets in the way of connection .

29:22.401 --> 29:24.760
We are lonelier through social media ,

29:24.770 --> 29:27.750
not more connected . All right . So as

29:27.760 --> 29:29.649
I said , knowledge is important .

29:29.649 --> 29:31.816
Knowledge can is potential power , but

29:31.816 --> 29:33.927
we got a practice . So we're gonna do

29:33.927 --> 29:36.093
some practice . I did bring my freedom

29:36.093 --> 29:38.093
cow bell . If I need to get us back

29:38.093 --> 29:40.316
into like come back , come back because

29:40.316 --> 29:41.982
you're gonna take off because

29:41.982 --> 29:43.982
connection feels good . It gives us

29:43.982 --> 29:45.982
energy , et cetera . We're gonna go

29:45.982 --> 29:47.982
through three quick exercises . The

29:47.982 --> 29:50.149
first one is positivity resonance . So

29:50.149 --> 29:52.204
positivity resonance is from Barbara

29:52.204 --> 29:54.204
Frederick Fredrickson out of Chapel

29:54.204 --> 29:56.660
Hill Hill . And she says you don't have

29:56.670 --> 30:00.359
to spend hours with someone to connect

30:00.599 --> 30:02.766
because when I started this research ,

30:02.766 --> 30:04.988
I'm like , I don't have hours , right ?

30:04.988 --> 30:07.155
Like when Bob comes and he doesn't get

30:07.155 --> 30:07.119
the hint to leave my office , I just

30:07.130 --> 30:09.352
don't have time . It's better for me to

30:09.352 --> 30:11.300
close my door . And yet positivity

30:11.310 --> 30:13.699
resonance says these are micro moments

30:13.829 --> 30:16.579
again from Fredrickson , micro moments

30:16.589 --> 30:18.790
of connection . If you've been to

30:18.800 --> 30:20.800
church , you know this one , you're

30:20.800 --> 30:22.856
gonna stand where you're at , you're

30:22.856 --> 30:25.078
not gonna cross the room , you're gonna

30:25.078 --> 30:27.300
stand , you might need to turn around ,

30:27.300 --> 30:29.356
look down the aisle and you're gonna

30:29.356 --> 30:31.300
say hello to three people and then

30:31.300 --> 30:33.133
you're gonna take a seat begin .

30:55.260 --> 30:56.704
I'm going to tell about ,

31:00.680 --> 31:02.729
I did have to . Right , because you

31:02.739 --> 31:05.670
feel the energy goes high people . Well ,

31:05.680 --> 31:07.736
then , well , where have you been or

31:07.736 --> 31:09.902
what's happening next ? And what about

31:09.902 --> 31:12.013
your dog ? Right . That , that energy

31:12.013 --> 31:14.069
gets high in the room . I got to see

31:14.069 --> 31:16.550
this view . There was touch , people

31:16.560 --> 31:18.760
shaking hands , patting backs , giving

31:18.770 --> 31:21.890
a hug . We as humans need physical

31:21.900 --> 31:25.319
touch . We have unfortunately um

31:25.619 --> 31:28.890
real life people who lacked it as they

31:28.900 --> 31:31.122
grew , they didn't have it as they grew

31:31.122 --> 31:33.369
and we know that it uh impacts it . It

31:33.380 --> 31:36.000
um delays cognitive development ,

31:36.010 --> 31:38.066
social development , emotional being

31:38.066 --> 31:40.066
able to control our emotions . When

31:40.066 --> 31:42.599
they opened the orphanages in Romania ,

31:42.609 --> 31:44.869
in eastern Europe , the orphans were

31:44.984 --> 31:47.244
fed , they had food in their belly ,

31:47.255 --> 31:49.255
but they were not touched when they

31:49.255 --> 31:51.477
scan , scan their brains , their brains

31:51.477 --> 31:53.645
were one third the size of Children ,

31:53.655 --> 31:56.964
their same age who had loving caring ,

31:56.974 --> 31:59.665
human touch . And in our society right

31:59.675 --> 32:01.785
now , we have a fear of touch and in

32:01.795 --> 32:03.555
the workplace even more so and

32:03.564 --> 32:06.265
absolutely required , right ? With

32:06.275 --> 32:08.331
sexual harassment , sexual assault ,

32:08.331 --> 32:10.589
that fear of human touch . But I'm

32:10.599 --> 32:12.710
gonna highlight especially for men in

32:12.710 --> 32:15.390
the room . The research shows that boys

32:15.400 --> 32:19.270
start to be removed from human touch .

32:19.280 --> 32:21.790
They get less human touch than girls

32:21.800 --> 32:25.500
about their Tween years . 11 and 12 at

32:25.510 --> 32:29.339
home , appropriate loving touch .

32:30.150 --> 32:32.949
And yet we know how we are nurtured by

32:32.959 --> 32:36.510
touch , positivity , resonance . There

32:36.520 --> 32:38.869
are moments of connection on Wednesday .

32:38.880 --> 32:41.047
I actually went through the gate , the

32:41.047 --> 32:43.213
defender took my ID and I said , where

32:43.213 --> 32:45.269
have you been ? And she said they're

32:45.269 --> 32:47.436
popping me everywhere . She said , you

32:47.436 --> 32:49.658
know , um where is Waldo ? She's like ,

32:49.658 --> 32:51.713
it's where is Wendy ? I , I was like

32:51.713 --> 32:51.449
boom . And I had to go because there

32:51.459 --> 32:54.130
was a line and yet I felt that energy

32:54.219 --> 32:56.275
and now I will remember her name the

32:56.275 --> 32:58.441
next time I see her . But I go into my

32:58.441 --> 33:00.663
office and I'm like , where is Justin ?

33:00.663 --> 33:02.886
Where is Christina ? Because they're my

33:02.886 --> 33:04.941
best friends , right ? That positive

33:04.941 --> 33:07.163
connection . So when you get scanned at

33:07.163 --> 33:09.275
the grocery store , you take a moment

33:09.275 --> 33:11.497
to say , I like your brooch . I noticed

33:11.497 --> 33:14.099
your haircut in the Scandinavian

33:14.109 --> 33:16.331
countries in the grocery stores . There

33:16.331 --> 33:18.810
is a new line lane to check out . It is

33:18.819 --> 33:21.810
called the Slow Lane . People are no

33:21.819 --> 33:24.170
way . There is no way . And yet they

33:24.180 --> 33:26.291
did that because you know , if you're

33:26.291 --> 33:28.402
standing in that lane that the people

33:28.402 --> 33:30.569
who are checking out are going to have

33:30.569 --> 33:32.736
a conversation with a checkout clerk ,

33:32.736 --> 33:35.079
most of those folks are elderly because

33:35.089 --> 33:37.256
they don't talk to anyone all day . In

33:37.256 --> 33:39.839
some cases . One young man said , you

33:39.849 --> 33:42.071
know , dad , you can um scan your check

33:42.079 --> 33:44.301
electronically . You don't even have to

33:44.301 --> 33:46.523
go into the bank . And he said , but if

33:46.523 --> 33:48.579
I don't go in the bank , who's gonna

33:48.579 --> 33:50.468
ask me about my arthritis ? Those

33:50.468 --> 33:52.801
moments of connection make a difference .

33:52.801 --> 33:56.050
We don't need 100 best friends and we

33:56.060 --> 34:00.040
know that even 500 Facebook friends can

34:00.050 --> 34:03.079
still make us feel lonely . We do need

34:03.089 --> 34:05.020
a couple of really deep , deep

34:05.030 --> 34:07.780
connections , but we also need those

34:07.790 --> 34:10.260
micro moments of connection throughout

34:10.270 --> 34:12.270
the day . So that's the first one ,

34:12.270 --> 34:14.492
positivity , resonance . The second one

34:14.492 --> 34:16.714
is motor synchrony . So motor synchrony

34:16.714 --> 34:18.937
is when our bodies move together and do

34:18.937 --> 34:20.937
the same thing . We've already done

34:20.937 --> 34:23.103
that today . Where did we do that when

34:23.103 --> 34:25.718
we started stomp , stomp , clap . Yeah .

34:25.729 --> 34:27.896
So , right , an instructor does things

34:27.896 --> 34:30.062
on purpose for sure . So I was getting

34:30.062 --> 34:32.279
you motor synchronized motor synchrony

34:32.289 --> 34:34.345
when they bring you into the lab and

34:34.345 --> 34:36.456
they swab your mouth to check out the

34:36.456 --> 34:38.511
neurochemicals that are happening in

34:38.511 --> 34:40.733
your mouth , the hormones and then they

34:40.733 --> 34:42.956
make you do motor synchrony , then they

34:42.956 --> 34:45.178
swab again . They find that we actually

34:45.178 --> 34:47.233
start matching biologically . We are

34:47.233 --> 34:49.400
changed when we do the motor synchrony

34:49.400 --> 34:51.567
together . So think about for a moment

34:51.567 --> 34:53.345
in your head where you do motor

34:53.345 --> 34:57.299
synchrony . So

34:57.309 --> 34:59.642
people will think about dancing , right ?

34:59.642 --> 35:01.476
The conga line , the um the line

35:01.476 --> 35:04.198
dancing . Uh people will think about

35:04.208 --> 35:06.850
singing , right ? Standing in church ,

35:06.860 --> 35:09.810
kneeling in church , the uh priest ,

35:09.820 --> 35:12.070
the minister says , and you respond .

35:12.169 --> 35:14.580
All right , we do it in PT with

35:14.590 --> 35:16.919
marching . Our cadets sometimes have to

35:16.929 --> 35:18.929
march at lunch quite a lot and they

35:18.929 --> 35:20.929
don't like it . And I'm like , oh ,

35:20.929 --> 35:23.207
it's so good for you . Motor synchrony .

35:23.207 --> 35:25.469
They're like , no , in sports . Right .

35:25.479 --> 35:27.590
In sports we're like , who touch down

35:27.590 --> 35:29.812
the whole arena will go . Wow . Or they

35:29.812 --> 35:32.219
go , ah , ref , you . Right . Sorry .

35:32.229 --> 35:34.580
Not professional . You're awful . Ref ,

35:34.590 --> 35:36.368
yeah , that , that , that motor

35:36.368 --> 35:40.129
synchrony or the wave , the wave .

35:40.139 --> 35:43.850
So , I was thinking we could do the A T ,

35:43.860 --> 35:46.669
a conga line . It would be awesome . It

35:46.679 --> 35:48.790
would take up all our time . So we're

35:48.790 --> 35:50.901
not some of you like , thank goodness

35:50.901 --> 35:53.123
I'm relieved , but we are gonna do an A

35:53.123 --> 35:56.679
T A wave . We're gonna do the wave . So

35:56.689 --> 35:58.633
here's what we're gonna do . We're

35:58.633 --> 36:00.856
gonna start over here on my left . Your

36:00.856 --> 36:03.078
right . I see that you are the furthest

36:03.078 --> 36:05.078
on that side , ma'am . You're gonna

36:05.078 --> 36:07.245
start us off . You can do a hand , you

36:07.245 --> 36:09.411
can do a scream . You can stand . This

36:09.411 --> 36:11.578
is for everyone . She's gonna start us

36:11.578 --> 36:13.745
off . If I see correctly , we're gonna

36:13.745 --> 36:16.570
go all the way down to the end and take

36:16.580 --> 36:19.090
a breath and then you all are gonna

36:19.100 --> 36:21.378
start us off and we're gonna come back .

36:21.669 --> 36:25.120
Are you ready ma'am ready ?

36:25.129 --> 36:25.699
Go .

36:32.360 --> 36:34.919
Although we do nice . Take a breath and

36:34.929 --> 36:35.929
send it back .

36:44.439 --> 36:47.810
Motor synchrony . The A T A wave . Oh

36:47.820 --> 36:50.370
my gosh . The A T A wave . Ok . So

36:50.379 --> 36:52.620
motor synchrony , it brings us together

36:52.629 --> 36:54.796
when we are motor synchronized . We're

36:54.796 --> 36:57.018
more likely to help each other research

36:57.018 --> 37:00.340
from the steno . Um And let me go on

37:00.399 --> 37:02.621
the other piece , I wanted to highlight

37:02.621 --> 37:04.843
because this is really being challenged

37:04.843 --> 37:07.370
right now is being present . Are you in

37:07.379 --> 37:09.520
the moment ? Are you there ? Are you

37:09.530 --> 37:11.641
seeing the other person ? Most of our

37:11.641 --> 37:13.752
communication is not verbal . Most of

37:13.752 --> 37:15.974
it's non verbal . The other day , I saw

37:15.974 --> 37:18.086
a mom changing a baby . This is not a

37:18.086 --> 37:20.197
judgment , it is just me noticing and

37:20.197 --> 37:22.252
she gave the baby a phone to watch a

37:22.252 --> 37:24.419
cartoon and she's changing the baby on

37:24.419 --> 37:26.752
a public changing table in the restroom .

37:26.752 --> 37:28.919
And I thought , you know , the science

37:28.919 --> 37:31.141
says that that time when we're changing

37:31.141 --> 37:33.252
baby's diapers , not the most fun for

37:33.252 --> 37:35.419
us and yet critical for development of

37:35.419 --> 37:37.252
emotional intelligence , right ?

37:37.252 --> 37:39.474
Because the mom goes oh puy and makes a

37:39.474 --> 37:41.641
face and the baby laughs and she reads

37:41.641 --> 37:43.974
that , oh , that face is not a mad face .

37:43.974 --> 37:46.086
That face is a playing face . And yet

37:46.086 --> 37:48.850
when we're here , we miss that . We're

37:48.860 --> 37:52.219
not present , go and watch when you go

37:52.229 --> 37:55.320
out to eat the tables , everyone's

37:55.330 --> 37:58.060
there and yet they're here . If you are

37:58.070 --> 38:00.292
here and your kid walks in the room and

38:00.292 --> 38:02.292
you say how was your day ? They say

38:03.120 --> 38:05.550
fine , good , right ? And so you're

38:05.560 --> 38:07.838
like you go on , yeah , they said fine ,

38:07.838 --> 38:11.010
you miss the micro muscle in their face .

38:11.020 --> 38:13.729
That says this was the worst day for a

38:13.739 --> 38:16.340
12 year old . Are you here at the

38:16.350 --> 38:18.406
office , you're doing this . Someone

38:18.406 --> 38:20.461
walks by , sir , finish my PT test .

38:20.461 --> 38:22.572
I'm gonna go and do this and you just

38:22.572 --> 38:24.739
keep typing , Roger , got you and they

38:24.739 --> 38:27.419
pass you miss when we are not present .

38:28.590 --> 38:30.760
So to be present to be in the room ,

38:30.770 --> 38:33.239
not just physically but actually in the

38:33.250 --> 38:36.239
room , the exercise I'll skip because

38:36.250 --> 38:39.560
of time because I want to get to the um

38:39.570 --> 38:42.389
next part about , oops , that is me . I

38:42.399 --> 38:45.870
apologize about um the warrior heart .

38:46.689 --> 38:49.429
So in ourselves and in our culture , we

38:49.439 --> 38:51.350
have both a cognitive culture ,

38:51.360 --> 38:53.729
cognitive self and we have an emotional

38:53.739 --> 38:56.209
culture or an emotional self . We do

38:56.219 --> 38:59.370
well at work and especially in what you

38:59.379 --> 39:02.389
do with the cognitive side because

39:02.399 --> 39:04.566
you've got to be smart . You've got to

39:04.566 --> 39:06.732
know your numbers , you've got to know

39:06.732 --> 39:08.899
the timing . You've got to like you've

39:08.899 --> 39:12.560
got to have that intelligence to make

39:12.570 --> 39:14.469
the mission happen . No doubt

39:17.010 --> 39:19.149
in the world of work in your

39:19.159 --> 39:21.103
organization , in your squadrons ,

39:21.103 --> 39:23.270
there is an emotional culture and I

39:23.280 --> 39:25.502
would like you , I'd like to ask as you

39:25.502 --> 39:27.669
leave and as you head back home , what

39:27.669 --> 39:30.139
is that in , in , in your organization ?

39:30.149 --> 39:32.427
What is the emotional culture ? What I ,

39:32.427 --> 39:34.899
what are the messages about emotions ?

39:34.909 --> 39:36.798
Do they not belong here ? Is it a

39:36.798 --> 39:39.020
weakness ? We don't use them . What are

39:39.020 --> 39:40.853
the messages because it exists ,

39:40.853 --> 39:42.965
whether you address it or not , there

39:42.965 --> 39:45.076
is an emotional culture when the boss

39:45.076 --> 39:47.298
is not there , we know how to feel , we

39:47.298 --> 39:49.409
know how to treat each other emotions

39:49.409 --> 39:51.465
come into the they are in the room ,

39:51.465 --> 39:53.576
they don't come into it , they are in

39:53.576 --> 39:55.798
the room . So how do you develop that ?

39:55.798 --> 39:58.020
So with that , I want to say one of the

39:58.020 --> 40:00.939
most important questions is how are you ?

40:01.419 --> 40:05.110
And so I ask you , how are you ? Yeah ,

40:05.120 --> 40:07.379
everyone's like fine , good or it's

40:07.389 --> 40:09.556
amazing how many people in uniform are

40:09.556 --> 40:11.445
living their dream . They're like

40:11.445 --> 40:13.556
living the dream like , whoa , that's

40:13.556 --> 40:15.889
amazing that we're all living the dream ,

40:15.889 --> 40:18.929
right ? And yet to not be detailed with ,

40:18.939 --> 40:21.469
how are you one are you present ? Do

40:21.479 --> 40:23.646
you see when the person says fine that

40:23.646 --> 40:25.757
they're really not fine one because I

40:25.757 --> 40:27.757
know you and I know your baseline ,

40:27.757 --> 40:30.070
something's off or I look and I notice .

40:30.300 --> 40:32.467
So when we think about this question ,

40:32.467 --> 40:34.578
we have to get very detailed in terms

40:34.578 --> 40:36.467
of both the energy as well as the

40:36.467 --> 40:38.522
pleasantness , right ? So there's an

40:38.522 --> 40:41.290
unpleasant to pleasant X axis and then

40:41.300 --> 40:43.860
energy level low to energy level high .

40:43.929 --> 40:46.040
And so this is what that looks like .

40:46.040 --> 40:47.985
Yellow is high energy , pleasant ,

40:48.179 --> 40:50.235
green , low energy , unpleasant , et

40:50.235 --> 40:52.457
cetera . So here's what I'd like you to

40:52.457 --> 40:54.512
do . I want you to pick one of those

40:54.512 --> 40:56.457
colors . So red is high energy but

40:56.457 --> 40:58.512
unpleasant and in your head , I want

40:58.512 --> 41:00.735
you to list off as many emotions as you

41:00.735 --> 41:02.790
can or feelings as you can and count

41:02.800 --> 41:05.090
them because I'm gonna ask for your

41:05.100 --> 41:08.280
number . OK . Only about 20 seconds go .

41:19.870 --> 41:22.092
All right . That was less than 20 . But

41:22.092 --> 41:24.148
let me ask . Give me an Oh yeah , if

41:24.148 --> 41:26.370
you could list five or more feelings in

41:26.370 --> 41:29.040
your color . OK . Give me . Oh yeah .

41:29.050 --> 41:32.530
If you could list 10 or more . Oh ,

41:32.540 --> 41:34.959
interesting . OK . All right .

41:35.050 --> 41:37.217
Sometimes I have to go to 20 but maybe

41:37.217 --> 41:38.994
not with this audience . So the

41:38.994 --> 41:41.217
importance of the importance of getting

41:41.217 --> 41:43.770
really detailed with our emotions ,

41:43.780 --> 41:46.113
with our feelings . Let me show you why .

41:46.113 --> 41:48.580
Here's an example of all that could

41:48.590 --> 41:51.739
fall in there . So imagine if I'm a

41:51.750 --> 41:53.917
presenter and I come to the audience ,

41:53.917 --> 41:56.028
what colors would I want the audience

41:56.028 --> 41:59.870
to be yellow , right ? Yellow green ,

41:59.879 --> 42:01.879
really , really low green . They're

42:01.879 --> 42:03.935
gonna fall asleep . That's not gonna

42:03.935 --> 42:06.268
help . If they're angry to come in here ,

42:06.268 --> 42:08.435
the red not gonna help . Yeah . When I

42:08.435 --> 42:10.546
was in the back room getting ready to

42:10.546 --> 42:12.490
come out here , what colors do you

42:12.490 --> 42:16.439
think ? I had ? Yellow and

42:16.449 --> 42:19.120
red ? Red as in nervousness , right ?

42:19.320 --> 42:21.610
And anyone who performs athletically ,

42:21.810 --> 42:25.719
your job speakers , you use the

42:25.729 --> 42:28.959
red to do better , right ? When I'm

42:28.969 --> 42:30.969
nervous , I'm like , OK , that's my

42:30.969 --> 42:33.080
heart getting blood to my head . So I

42:33.080 --> 42:35.358
can remember what I'm gonna say . Look ,

42:35.358 --> 42:37.413
let me breathe , let me exhale . You

42:37.413 --> 42:39.469
can use that . Let me ask you if you

42:39.469 --> 42:41.469
have a toddler and you're gonna put

42:41.469 --> 42:43.691
them to bed , what color would you want

42:43.691 --> 42:45.770
them to be ? In green for sure ,

42:45.780 --> 42:47.558
because you're gonna have to do

42:47.558 --> 42:49.969
something if they're yellow , excited ,

42:50.060 --> 42:53.060
uh , energized exuberant and you're

42:53.070 --> 42:55.292
gonna have to do something different if

42:55.292 --> 42:57.348
they're red . What if you are a boss

42:57.348 --> 42:59.969
and you want to motivate a team that's

42:59.979 --> 43:02.370
not where they need to be , to do the

43:02.379 --> 43:04.546
mission , they need to get done . What

43:04.546 --> 43:05.823
color would you want ?

43:08.719 --> 43:10.775
I didn't hear any . What color would

43:10.775 --> 43:13.320
you want ? You'd , you'd want some red ,

43:14.310 --> 43:16.330
not in terms of being angry at the

43:16.340 --> 43:18.530
people , but in terms of let me fire

43:18.540 --> 43:20.484
this up , we gotta go . You're not

43:20.484 --> 43:22.550
gonna be green and chill out . Let's

43:22.560 --> 43:24.671
see what works , right ? It's gonna ,

43:24.671 --> 43:27.070
it's a mission . You want the red . So

43:27.080 --> 43:30.340
when it comes to emotions , they are

43:30.350 --> 43:32.919
data , emotions or data ,

43:34.790 --> 43:36.901
would you want to make decisions with

43:36.901 --> 43:40.010
less data or more data ? More data ,

43:40.020 --> 43:43.320
right ? Emotions can

43:43.330 --> 43:46.090
impact how we engage with others . They

43:46.100 --> 43:48.250
impact how we manage ourselves , they

43:48.260 --> 43:51.500
impact how we get the um outcomes that

43:51.510 --> 43:54.590
we want . And so when we talk about

43:54.600 --> 43:58.459
emotional intelligence , emotional

43:58.469 --> 44:00.580
intelligence is not about getting rid

44:00.580 --> 44:02.747
of emotions . Number one , you can't ,

44:03.850 --> 44:06.850
if you are not currently blue , if you

44:06.860 --> 44:09.110
are not currently grieving , you are

44:09.120 --> 44:12.500
grief adjacent , you will feel it .

44:13.270 --> 44:16.639
A parent will pass , a cat will

44:16.649 --> 44:20.639
pass , you'll say goodbye to your child

44:21.379 --> 44:23.899
to your friend . We are grief adjacent .

44:23.909 --> 44:25.965
If you love or care for anyone , you

44:25.965 --> 44:28.076
are grief adjacent , we don't get rid

44:28.076 --> 44:31.280
of it and we are

44:31.290 --> 44:34.350
biologically made to have it . When we

44:34.360 --> 44:36.530
are in the blue . These researchers

44:36.540 --> 44:38.318
have asked you to come into the

44:38.318 --> 44:41.310
research , uh lab . They take a swab of

44:41.320 --> 44:43.830
your t your tears in your eyes to keep

44:43.840 --> 44:45.729
your eyelids from sticking . They

44:45.729 --> 44:48.062
analyze that , they poke you in the eye .

44:48.062 --> 44:50.389
I know pretty mean . They take the

44:50.399 --> 44:53.040
tears and they analyze that . They ask

44:53.050 --> 44:55.272
you if you had a heartbreak to bring in

44:55.272 --> 44:57.272
the picture of your sweetheart that

44:57.272 --> 44:59.494
broke up with you and then you're gonna

44:59.494 --> 44:59.070
tell stories and then they start crying

44:59.080 --> 45:01.302
and the researchers like , yes , I need

45:01.302 --> 45:03.469
those tears and they measure those sad

45:03.469 --> 45:06.500
tears and pretty interestingly sad

45:06.510 --> 45:10.469
tears have more protein so that they

45:10.479 --> 45:12.699
go down our cheek slower .

45:14.610 --> 45:18.310
Why ? So that others will see so that

45:18.320 --> 45:21.379
others will come . So we are not alone

45:21.429 --> 45:24.979
in the blue . And if you take a look at

45:24.989 --> 45:27.870
that loneliness is in the blue . And if

45:27.879 --> 45:29.935
we can change the conversation about

45:29.939 --> 45:33.639
loneliness as a biological

45:33.649 --> 45:36.850
data point for me to know what I need

45:36.860 --> 45:40.580
to do to come out of the blue , if you

45:40.590 --> 45:42.701
are thirsty , I would say here's some

45:42.701 --> 45:44.701
water . And if you're hungry , like

45:44.701 --> 45:46.701
please have this sandwich , I don't

45:46.701 --> 45:48.868
want you to be hungry . So you now you

45:48.868 --> 45:50.979
can focus on your work or so that you

45:50.979 --> 45:52.979
can be good and healthy . If we can

45:52.979 --> 45:56.189
think of loneliness as a need , it is

45:56.199 --> 45:59.169
data that says I need you , I need to

45:59.179 --> 46:01.850
connect . I need a conversation . It is

46:01.860 --> 46:04.399
human , it's built in us . It is not a

46:04.409 --> 46:07.830
weakness . And if we can manage , if we

46:07.840 --> 46:10.409
can run , recognize , understand and

46:10.419 --> 46:13.590
manage emotions , we are going to be

46:13.770 --> 46:15.570
stronger , better

46:17.100 --> 46:19.939
healthier as an organization , as an

46:19.949 --> 46:22.939
individual . I'm gonna go forward

46:23.159 --> 46:25.103
emotional intelligence in the work

46:25.103 --> 46:27.159
culture . Here's what we know and we

46:27.159 --> 46:29.215
already saw connection does this but

46:29.215 --> 46:31.381
emotional intelligence allows for more

46:31.381 --> 46:33.260
engagement at work . It improves

46:33.270 --> 46:35.492
teamwork , it makes us more efficient .

46:35.492 --> 46:38.300
There is less eoig complaints . If

46:38.310 --> 46:40.320
there is emotional intelligence ,

46:40.330 --> 46:42.108
recognizing , understanding and

46:42.108 --> 46:44.689
managing emotions in the workplace at

46:44.699 --> 46:46.879
the individual level , we know that it

46:46.889 --> 46:49.439
helps us to have more career success ,

46:49.449 --> 46:51.939
emotionally intelligent leaders uh make

46:51.949 --> 46:55.439
more money , they promote faster . It

46:55.449 --> 46:57.116
helps us in terms of personal

46:57.116 --> 46:58.838
relationships , we have better

46:58.838 --> 47:00.838
relationships . As you can see , it

47:00.838 --> 47:03.060
helps us have better health as I , as I

47:03.060 --> 47:05.159
described , uh it is a part of

47:05.169 --> 47:07.830
effective leadership skills . We have

47:07.840 --> 47:10.007
um increased likelihood of promotion .

47:10.007 --> 47:12.284
As I said , it helps us solve problems ,

47:12.284 --> 47:14.396
emotional intelligence um helps us in

47:14.396 --> 47:16.562
the workplace . I'm gonna highlight it

47:16.562 --> 47:18.784
doesn't mean that we come into work and

47:18.784 --> 47:20.784
everyone has a tissue box and let's

47:20.784 --> 47:23.007
just like blah blubber , right ? That's

47:23.007 --> 47:25.173
not what I'm talking about . There are

47:25.173 --> 47:27.340
times when I have a pro a problem with

47:27.340 --> 47:29.284
my partner , I come into work that

47:29.284 --> 47:31.507
needs to go into my back pocket because

47:31.507 --> 47:33.729
I got stuff to get done and it's got to

47:33.729 --> 47:35.729
be accurate . But if I don't , then

47:35.729 --> 47:37.889
later come back and pull that out and

47:37.899 --> 47:40.989
go through it , it's gonna impact in

47:41.000 --> 47:43.320
effect when I'm back at work . The next

47:43.330 --> 47:47.260
time , we will try to drink it

47:47.270 --> 47:50.909
away , eat it away , sleep it away for

47:50.919 --> 47:54.030
some have impersonal to deal with that ,

47:54.229 --> 47:56.173
that we don't take out of our back

47:56.173 --> 47:58.062
pocket . And we are seeing in our

47:58.062 --> 48:00.285
military and in our veterans , the self

48:00.285 --> 48:03.040
harm and death by suicide motions are

48:03.050 --> 48:06.070
an incredible tool to help us to help

48:06.080 --> 48:09.780
you in terms of your work and what you

48:09.790 --> 48:11.901
need to get done . I'll end here with

48:11.901 --> 48:14.012
one more story about my family . That

48:14.012 --> 48:17.209
is Thomas Dickman . He was the most

48:17.229 --> 48:20.489
incredibly kind , passionate

48:20.870 --> 48:23.659
giving person . My brother and I

48:23.669 --> 48:25.891
learned about compassion and leadership

48:25.891 --> 48:27.947
and servant leadership through him .

48:27.947 --> 48:30.989
Not from powerpoints . Obviously , we

48:31.000 --> 48:33.899
learned from how he led his life . That

48:33.909 --> 48:36.076
is Shin Chung Soup Dickman . That's my

48:36.076 --> 48:38.076
mom . She came , comes from Korea .

48:38.076 --> 48:42.020
She's Chung Soup Dickman . Now , um she

48:42.030 --> 48:43.979
recalls the first time she saw the

48:43.989 --> 48:46.850
letters USA , she didn't know what they

48:46.860 --> 48:48.916
meant . Obviously , she was probably

48:48.916 --> 48:50.916
about this big . She said they fell

48:50.916 --> 48:53.530
from the sky . I was like what she was

48:53.540 --> 48:56.030
like , it was on a cart or a crate or a

48:56.040 --> 48:58.262
barrel or something . She says it was a

48:58.262 --> 49:00.484
barrel . She said the whole village ran

49:00.484 --> 49:02.651
because this cart barrel fell from the

49:02.651 --> 49:05.050
sky . It had usa on it . They opened it

49:05.060 --> 49:07.171
and it was food . It was food for her

49:07.171 --> 49:09.393
village . The village actually got sick

49:09.393 --> 49:11.727
because they thought it was pancake mix .

49:11.727 --> 49:13.893
So they made pancakes and they all ate

49:13.893 --> 49:15.782
it and they all got sick and they

49:15.782 --> 49:18.300
learned that it was powdered milk . The

49:18.310 --> 49:20.477
first time she saw a caucasian man and

49:20.477 --> 49:22.366
a black man . All the kids in her

49:22.366 --> 49:24.366
village were like USA USA . They're

49:24.366 --> 49:26.532
here . So they run up the hill . There

49:26.532 --> 49:28.850
is a military vehicle , two men who

49:28.860 --> 49:31.110
wore your uniform standing there .

49:34.040 --> 49:36.810
Anyone who goes through the challenges

49:36.820 --> 49:39.042
that she went through and other nations

49:39.042 --> 49:42.360
go through . It builds toughness . She

49:42.370 --> 49:44.481
is the toughest . One of the toughest

49:44.481 --> 49:46.592
people . I know when we were little ,

49:46.592 --> 49:48.703
she told my brother and I , you don't

49:48.703 --> 49:51.580
hit people but if they hit you , you

49:51.590 --> 49:53.757
come back five times as hard . So they

49:53.757 --> 49:56.080
will never mess with you again . Yeah ,

49:56.179 --> 49:58.346
my oldest daughter is only about three

49:58.346 --> 50:00.235
years older than the twins and as

50:00.235 --> 50:02.290
siblings will do , they bug the heck

50:02.290 --> 50:04.512
out of her when she was little . And my

50:04.512 --> 50:06.679
mom told her our oldest daughter , you

50:06.679 --> 50:08.790
go beat them up like physically , you

50:08.790 --> 50:11.012
beat them up and they will never bother

50:11.012 --> 50:13.290
you again . I had to intervene , right ?

50:13.590 --> 50:16.850
For sure . My brother when he came home

50:16.860 --> 50:20.090
um with his team one day , they were

50:20.100 --> 50:21.822
telling a story about how they

50:21.822 --> 50:24.399
excavated one of the uh military

50:24.409 --> 50:26.860
targets from a hole in the desert .

50:28.060 --> 50:31.439
They , they took him out . And my mom

50:31.449 --> 50:33.671
said , why did you keep him alive ? You

50:33.671 --> 50:35.838
should have just put a bullet in him .

50:35.838 --> 50:37.949
And my brother is a navy seal . She's

50:37.949 --> 50:40.510
tough . She's tough . And they remind

50:40.520 --> 50:42.353
me and I am blessed to have been

50:42.370 --> 50:45.399
brought up . Um They remind me of this

50:45.409 --> 50:47.631
Buddhist saying that says to go through

50:47.631 --> 50:50.110
life , we need a soft front and a hard

50:50.120 --> 50:53.370
back , right , the soft front to care

50:53.379 --> 50:55.810
and love those that we now work with

50:55.820 --> 50:58.042
and do this mission together with those

50:58.042 --> 51:00.153
that we choose to have in our lives .

51:00.153 --> 51:02.264
Those that we bring into this world ,

51:02.264 --> 51:04.320
that soft front and that hard back .

51:04.820 --> 51:06.987
The warrior mind and the warrior heart

51:06.987 --> 51:09.909
are not in opposition . They are needed

51:09.919 --> 51:12.780
to do the jobs that we do the jobs that

51:12.790 --> 51:15.012
you do . And if you think about this as

51:15.012 --> 51:18.179
like AAA propeller or synergy and how

51:18.189 --> 51:21.419
it can spin and spin and lift us to do

51:21.429 --> 51:24.899
amazing things . So give me an Oh yeah .

51:24.909 --> 51:27.131
If you learn something during your time

51:27.131 --> 51:30.310
here at A T A , give me an oe for the

51:30.320 --> 51:33.840
warrior heart . Give me one more . Oh

51:33.850 --> 51:36.060
yeah , for all that you do .

51:37.489 --> 51:39.909
Oh , wait a minute . That was not

51:39.919 --> 51:43.050
enough energy . All that you have ours ,

51:43.060 --> 51:45.060
our twins are with you now you need

51:45.060 --> 51:47.060
more energy . Give me one more . Oh

51:47.060 --> 51:50.300
yeah , please . Thank you . Thank you

51:50.310 --> 51:52.239
so much . Thank you . Thank you .

52:06.169 --> 52:10.100
But one that I so ladies and gentlemen ,

52:10.110 --> 52:12.166
I , I know , I know the calendar . I

52:12.166 --> 52:14.110
know the time better than probably

52:14.110 --> 52:16.166
anybody . OK , I got it . But we got

52:16.166 --> 52:18.221
one question , Doctor Dickman that I

52:18.221 --> 52:20.443
believe is so profound that I , I would

52:20.443 --> 52:22.610
like you to try to address it for us .

52:22.610 --> 52:25.080
What advice would you offer leaders ?

52:25.090 --> 52:27.423
The actual question said senior leaders .

52:27.423 --> 52:29.312
But I think all leaders on how to

52:29.312 --> 52:32.000
connect to na do to the new generation

52:32.010 --> 52:34.310
of airmen who are more vocal about

52:34.320 --> 52:36.620
their feelings . Yes . Yeah . So a

52:36.629 --> 52:38.685
couple of things I'd say you have to

52:38.685 --> 52:40.740
get comfortable with your feelings ,

52:40.740 --> 52:42.962
right ? Like they are this generation ,

52:42.962 --> 52:44.851
new generation , there's a lot of

52:44.851 --> 52:46.573
criticism of them , but I will

52:46.573 --> 52:48.796
highlight generations are created by uh

52:48.796 --> 52:50.851
technology , what's happening in the

52:50.851 --> 52:52.796
world and parenting . So if you're

52:52.796 --> 52:54.907
pointing at them , we got to point at

52:54.907 --> 52:57.073
us because we're the parents , right ?

52:57.073 --> 52:59.185
And they are comfortable with uh more

52:59.185 --> 53:01.407
comfortable with emotions . They're not

53:01.407 --> 53:01.389
so comfortable with connecting ,

53:01.399 --> 53:03.566
they're lacking some of those skills .

53:03.566 --> 53:05.969
Part was COVID part is technology . So

53:05.979 --> 53:08.035
you need to be comfortable with your

53:08.035 --> 53:10.760
emotions and then it is a intention ,

53:10.770 --> 53:13.149
an intentional engagement ,

53:13.919 --> 53:16.500
conversation connection . I heard

53:16.510 --> 53:18.454
already on all these panels . It's

53:18.454 --> 53:20.732
about making those connections , right ?

53:20.732 --> 53:22.566
Knowing your people having those

53:22.566 --> 53:24.649
conversations , allowing for the

53:24.659 --> 53:27.070
emotion in the workplace . And modeling

53:27.080 --> 53:29.370
when that's not happening now because

53:29.379 --> 53:31.500
we gotta get here . But modeling that

53:31.510 --> 53:34.010
we do come back to that modeling

53:34.020 --> 53:37.370
connection and love . I think is the

53:37.379 --> 53:39.712
best for when we're dealing with anyone ,

53:39.712 --> 53:41.935
whether it's the youngest or the oldest

53:41.935 --> 53:44.189
generation , ma'am , on behalf of uh

53:44.199 --> 53:46.250
General Menahan and , and General

53:46.260 --> 53:48.389
Everhart and the entire uh Airlift

53:48.399 --> 53:50.566
Tanker Association , your presentation

53:50.566 --> 53:52.621
was uh not only interesting , it was

53:52.621 --> 53:54.788
extremely thought provoking and we are

53:54.788 --> 53:56.843
very proud to have had you with us .

53:56.843 --> 53:59.010
And if you would please , if you would

53:59.010 --> 53:58.949
stand by for one awards ceremony , uh

53:58.959 --> 54:01.126
I'm gonna get some other people on the

54:01.126 --> 54:03.237
stage . Thank you very much , ma'am .

54:03.237 --> 54:02.409
Yes ,

54:07.550 --> 54:09.209
you good . Ok .

