Hi , my name is Mas Sergeant Michael
Olson from Air Force Base . And my
innovation idea is training Titan .
How are y'all doing ? Great . How are
you got a quick question for you ? How
many of you , uh , log in to work every
morning when you open up your email and
you wait for your email to load , take
a sip of coffee , check the news for
the morning and you look up and your
email box is zero . It never happens .
Right . Well , now I want you to
imagine that you are an NCO at A PC and
you're part of the mission readiness
training scheduling team and you log in
to work and you don't get to take a sip
of copy because you have to open your
email to this every morning . Like
good afternoon . My name is Sergeant
Michael Olson from air base in Houston .
We have a problem . The problem is that
airmen all throughout the Air Force
have to endure the pain and repetitive
actions that they have to manually
input data into systems . More
specifically at A A PC . These airmen
at mission ready training team have to
process over 34,000 special requests
every year . Right ? And with those
34,000 requests comes about 300,000
transactions and that results in a
delay responses to our customers . It
also uh we have to rework a lot of
emails because of uh the of data that
comes in . We have to send it to the ,
the customer , they have to rework it .
And most importantly , the route at ABC ,
we have to endure the ground effect and
working at an ABC uh previously , I
know the pain and frustrations that
come with coming into work every day
and having to do the same repetitive
job every single day . So how do we get
after that problem ? Let me introduce
you to training ti training tidy is an
automated system that is used to handle
those mund processes in the background
through automation . So those airmen
can refocus their efforts on higher
level tasks for the Air Force and
better their , their work centers and
the Air Force as a whole , right ? So
with that automation , we are now able
to reduce response times to less than
24 hours because I know in this day and
age people , they want their
information now , right ? They want it
now or they wanna wait 7 to 10 business
days . So the automation we can learn
about that . It also provides
centralized communication , right ? So
the the training time will be able to
show in real time where your uh request
is at it won't be just you send an
email out and having to wait and hope
you get it in time you running right .
And also it's going to significantly
reduce the workload at ABC to about 85%
of all those inputs will be taken away
from the automation of the report .
So I'm sure you all heard the word
automation A I machine learning . There
are no longer buzzwords . We need this ,
we need this technology . Now , in our
air force , our airmen are struggling
out there to get their work done every
day and I can handle that point . And
like I said , they can focus on this
other vicious critical task instead of
sitting behind a computer doing that
single chair work every day , right ?
So a couple examples for myself uh
building automation . Uh currently ,
the automation arm of Train Titan is
being utilized at ABC . Uh They use it
for the illicit professional education
uh scheduling . Uh They've been using
it for about two years now with great
success . Uh it eliminates human error
and it keeps it a lot faster to get
those errors scheduled for working ,
right ? And then also , I've , I've
entered a couple other uh RP A
challenges , not robotic uh pi robotic
pilot aircraft , but robotic process
automation , right ? And then also I've
been a part of helping uh sunsets and
legacy training systems . So what it
does it'll , it extracts all the
training records to pull those uh
legacy system sunsets . So we still
have the training records in . So when
do we need this technology ? We need it
now . We need to process because
industry is already doing this . So we
need to catch up with industry . So
we're not left in the dark . We also
need to empower our airmen . We need
those citizen developers out there to
come up to come with us , come to us
with our problems of how to automate
their day to day operations . And pro
provide um lastly is to provide
leadership like yourself an analytic
tool to be able to manage their
training budgets on a fiscal year basis ,
right ? So this this uh system will be
able to show trends and analysis on how
much you you're utilizing your training
seats throughout the year . So here's ,
here's our team myself , my sergeant
from uh A PC . He is the manager of
policy section for M RT and also one of
my iron vendors , uh Te Da Curtis from
Little Rock Air Force Base . Uh We are
all training managers and then uh as
you can see at the bottom , all of our
stakeholders , but I want to point out
the one on the bottom left there .
That's our most important stakeholder ,
right ? You are account for over 45% of
our workload at the mission radio
training team for formal training
requests . So let us help you succeed
in the mission . So I'm here to ask for
something , right ? I don't need a lot .
I just need a little bit , I need a
little bit of time and just a little
bit of money , I need about six months
for development to get our product to
the MVP status . As stated before , the
automation piece is already built and
in production and also need about
$300,000 for technical support and
training . Titan is going to remove the
the task of human input and it is going
to replace that with automation . So
please join me as we propel this
groundbreaking initiative to the Air
Force and get rid of emails .
Uh I'm excited to hear your questions .
Thank you . Uh I'll start um because
this is a technology that would help in
the function . I come from being a
former A F PC or myself . We've got ,
we've had a lot of trouble on boarding
our new databases , etcetera . I think
my email my decks and the like um
what's the applicability or is there
none for this type of , of uh system ?
I'm so glad you asked that because we
actually do have automation already
built that work within the systems . So
my learning my training all that build
automation for these platforms . So
they are they're very user friendly
when it comes to utilizing the
automation to build products to better
enhance our , our quality of life
throughout the Air Force . Thank you .
Thank you . Great . Thank you . It's
really great . You had mentioned
they're already using this for E PM E
scheduling . How is this spot different ?
And if it's not , what's preventing you
from just rolling M RT training into
that pot ? Right . Great question . And
I'm glad to answer that . So with the E
PB scheduling , it's just an Excel
platform . So we just consolidate all
the data onto an Excel and it just runs
line by line with automation with
training Titan . It's going to use a
hybrid model of automation and a
dashboard type web based platform to be
able to request the schedule , request
on the website and then it'll backflow
to the automation and it'll take care
of that for us . Thank you . So like I
said , it streamlines the process and
you're able to see where it's at in the
during the request . OK . If you could ,
we have your business case analysis ,
but could you break down what the
$300,000 would be used for ? So the
$300,000 is for one developer from some
type of uh technical support company to
help build automation . So like a coder ,
right ? So it'll help finish out the
build of merging the automation
together and have it function with
training Titan . And then the the rest
of it is for an unintended license .
There's two different versions of
licensing for automation un attended is
when I have to go in and log in and
push a button , push play , right ?
Unintended is it has its own derived
credentials and it's allowed to work in
the background . So when I come into
work every morning , that part of my
job is already complete . The
automation takes care of it for me . So
I can focus on other requests that the
Air Force has come to me with . Can you
break it down a little more tactically ,
Sergeant Olson . So exactly what , what
does the automation do ? The automation ?
Uh So from the start a a user or
customer will come in log on to the
site type in the request . So I need
Airman Smith to go to Hazmat training
on July 10th . Ok . That will work ,
flow into a background back end
spreadsheet . And then the automation
will come in and pick that up and
complete that based on , uh it'll pick
it up every time there's a new
transaction in there . So it'll come in ,
grab it , do the scheduling piece and
then put the output back into that
spreadsheet and notify the , the
requester of thank you for your request .
Your uh it has been processed and here
is the confirmation for the , the
training line number that they received
for training . So that , and that can
happen within 24 hours instead of 7 to
10 to 2 weeks , 7 to 10 days to two
weeks . It's a very more efficient way
to do it . That way . We're not missing
out on training for last minute
requests and also , it provides airmen
that notification earlier than having
to wait last second to build their ,
their D CS orders and stuff like that .
So , thank you . Thank you . Thank you .
Appreciate it . Bye . You know , ma'am .
Great job , great job , Sir Olson .
Let's get this going . Yes , absolutely .