WEBVTT

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Good afternoon . So thank you for

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joining us for the contemporary

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military forum titled in a war for

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talent , recruiting , retention and

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opportunity . I'm pam swan , the vice

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president of military relations and

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business development for veterans

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United Home loans . Veterans United is

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an A U . S . A . Star sponsor and is

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very proud to be part of this

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professional development forum As the

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leading v . A . purchase lender . It is

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vitally important to us to work with

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like minded organizations that support

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and protect our service members , our

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veterans and their quality of life and

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veteran benefits . Veterans United

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provides itself prides itself on

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educating our men and women that have

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served this great nation and helping

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them with their earned benefits . This

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is large part as to why we also carry

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the highest satisfaction rating in the

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mortgage industry today , which is 97% .

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I am a little biased as a soldier's

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wife but this conference is my favorite .

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That is why we chose a USA this year to

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announce our new campaign hashtag

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thanks to veterans . You will notice

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that between now and Veterans Day , our

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company with along with two of our

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former star majors of the army Kenneth

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Preston and Daniel daily . We will be

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traveling coast to coast across this

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nation , starting tomorrow , helping

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veterans make their community stronger

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shoulder to shoulder , giving our

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veterans that passion that they miss .

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After leaving service , we are very

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proud to announce this at a U . S . A .

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And we hope that you get a chance to

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view our RV that we have up on holly

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and when this event stops if you would

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like to run down to 18 18 03 we have

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actor , comedian rob Riggle doing a

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meet and greet . So we hope you stop by

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18 03 and meet rob before he ends his

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meet and greet . We appreciate what the

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Association United States Army does for

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the Army . The Total Army through

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educating , informing and connecting as

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we see right here at a U . S . A . U .

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S . A . S . Annual meeting . Thank you

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for being part of this program . Now I

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will turn the floor over to the

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President of the Women in Military

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Service and american Memorial

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Foundation . One of a U . S . A . Is

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distinguished distinguished senior

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fellows and I'd like to say also my

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friend Chief warrant Officer five

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retired Phyllis Wilson ,

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thank you pam And for anybody that's

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standing in the back from where I'm up

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here , there are lots of open seats and

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this is a two hour panel . So please if

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you're looking for a place to sit ,

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take take that opportunity . Yes . The

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Association of the United States Army

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is proud to provide forums like this

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one throughout the year that broaden

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the knowledge base on army

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professionals and those who support our

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army A U . S . A . Will amplify the U .

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S . Army's narrative to audiences

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inside the army and helped to further

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the association's mission to be the

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voice for the army , Support for the

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soldier . Of course we cannot do this

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alone . A USA relies on its members to

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help tell the army story and to support

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our soldiers and their families . A

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strong membership base is vitally

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important for our advocacy , advocacy

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efforts on in Congress , the pentagon

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and the defense industrial base and to

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the public in communities across the

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country through a U . S . A . S .

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122 chapters within the United

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States and eight countries overseas .

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If you are an A . U . S . A member ,

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thank you . And for those of you army

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professionals who are not yet members

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of your professional association , we

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encourage you to join a U . S . A . By

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visiting the membership booth number

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307 in exhibit hall A or you can sign

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up online at a U S A dot org slash

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membership . Now , it's my distinct

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honor to introduce to you our first

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speaker , the Chief of Staff of the

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Army . General James C . McConville ,

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sir .

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Well , thank you and thanks for

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inviting me to say a couple opening

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words and those that know me . I am

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very , very passionate about people in

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the army . Uh , and we are in a war for

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talent . And when when I , when I think

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about , you know , the army , it is

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people , they're our greatest strength .

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There are most important weapons system

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and every soldier , every family member ,

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every department of the army civilian ,

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every soldier for life matters . And as

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we take a look at ourselves , we're in

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a very challenging recruiting

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environment . We've , we've talked

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about those type of things . Um , but

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we have , uh , opportunities to offer

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young men and women unlike any other

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place . And so what we wanna do is make

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sure we're taking advantage of the

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talent that we have in the military .

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We have to retain not only soldiers but

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families . And so we have to be very ,

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very aggressive about their that and we

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have to manage talent differently . You

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know , at least , you know , I , I have

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three kids that are millennials that

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serve in the army . So I get pretty

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candid feedback on , you know , how

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well we're doing . Um , but you know ,

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they want us to compete for their

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talents . They want us to recognize

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that they're not interchangeable parts

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in an industrial age system . And , and

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I believe , uh , the young people today ,

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they want purpose and they want us to

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recognize their talents and they want

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us to give an opportunity for , for

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them to grow . And the army is

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absolutely the right place to do that .

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And you know , you've got a great panel

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here . Uh , they , they have all walks

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of life . They got some great insights ,

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but what we have to do right now . 11

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thing that I appreciate having a

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recruiting crisis near , I mean , we're

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calling that right now , we're coming

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out and saying that is , this is when

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you can make change , this is when you

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can do innovative things to change the

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organization for the future . If we're

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doing things in the personnel business

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that are 10 2030 or 40 years old ,

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then you know , we're not moving

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forward and , and and we need to make

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that change and we need to go out

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into the civilian sector and

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show young men and women why they

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should join the United States Army .

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You know , right now , 83% of the young

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men and women that come into the army

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are coming from military family members .

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44% come from J . R . O . T . C . So we

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need to expose young men and women to

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the opportunities uh , in the military

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and only 23% of qualified to come in

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and in the secretary and I have been

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very clear , and and I want to remain

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clear . We are not gonna lower

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standards . To me , quality is more

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important than quantity . But what

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we're gonna do is we're gonna invest in

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American youth and we're gonna give

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them an opportunity . I think some of

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you are aware that we stood up a future

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soldier prep course at Fort Jackson and

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I think that maybe the way we do

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business in the future , we've had

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already had about 1000 kids um , come

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through that process and it gives them

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an opportunity to beef up their as

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scores uh , to get into physical

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condition and the initial results of

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very , very impressive , 75% of the

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kids that are coming that were barely

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meeting the standards are doing

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extremely well . The other thing I was

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really surprised to not only meeting

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the standards , some of these kids are

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really exceeding the standards have

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finally been given a structured

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discipline framework to learn and

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also to work out and

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they're losing 2 to 6% body fat and

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they're up in there , they're , they're

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as fat scores . And then when they're

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going into initial military training ,

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as some of , you know , they're

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actually being moved into leadership

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positions , which for a lot of these

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young men and women , they probably

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haven't ever had that opportunity . So

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it may be the future for us and the

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numbers . You know , you might go to

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the assessment course and that may be a

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way we give a lot of people an

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opportunity to serve . And then quite

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frankly , if you're not fit for the

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military , the army is not for

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everybody . And , you know , it's hard

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to tell until you get young men and

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women there if it's the right thing for

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them . But you know , before we invest

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a lot of time and resources in them is

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we give them a chance to come and try

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out . So we're gonna do that . The

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other thing we have to do and this is

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for our recruiters is take advantage of

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the technology . You know , we're still

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doing a lot of things in an industrial

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age matter . We , our recruiters are

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spending too much time doing paperwork

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and we've got to do a better job of

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that . And we've got to you know we've

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got some systems that are coming into

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place . And then once we're once we

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have soldiers in the army we have to

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retain them . We're investing in them .

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And what we wanna do is manage them by

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their knowledge , skills and behavior

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and and even . Which is blasphemous .

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The army is understand what their

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preferences are and maybe even let them

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go do what they want to do if the job

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fits that . So we're gonna do that too .

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And I just talked to khaki today , I

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had a chance to talk to the Ceo . And

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it's a is coming you know and that's

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gonna help us you know move into the

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21st century when it comes to managing

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talent . And the thing about talent

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management is you know we basically

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manage officers and N . C . O . Is by

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two variables . This is their rank and

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this is their M . O . S . That's not

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the future . We need to know all their

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their knowledge skills and behavior .

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And one of the best examples . I've

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seen that as a young specialist medic

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down at the software factory who codes

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at the PhD level . We would never know

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that by um his M . O . S . Or

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his grade . And we have so many

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talented soldiers especially in the

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National Guard Reserve that bring

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incredible talents to us and we gotta

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be able to manage those and we got to

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be able to play them in that position .

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So I'm excited about what we're doing

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in talent management . We're gonna

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compete , we're gonna be the best at

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managing talent . So everyone wants to

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serve with us , every wants to stay and

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he wants to join the army and I look

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forward to hearing , having this panel .

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They're gonna give you all the answers

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and they're gonna tell you how to make

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this happen . So thank you .

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Thank you sir . Now I would like to

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introduce our panelists to you first .

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I'm gonna be going from your left to

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right . General Gary M Brito , the

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commanding general of the United States

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Army training and doctrine command Miss

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julie boland , the United States Chair

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and Ey Americas managing partner .

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Major General johnny K . Davis , the

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commanding general of the United States

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Army recruiting command , Miss

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Stephanie Miller , the deputy assistant

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Secretary of Defense for Military

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personnel policy And Dr . Bruce Orvis ,

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senior behavioral scientist of the Rand

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Corporation at this time . Each of the

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panelists will take approximately 3-5

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minutes for opening remarks will start

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with General Brito . Hey , thank you .

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Chief Wilson for the opportunity and

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I'm sure I can probably speak for many

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of the panel , all of the panel members

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as well that we share the same passion

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that our chief has for the people in

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our army and I would argue and suggest

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that modernization of our talent

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management systems and how we manage

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those three important pillars of

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strength recruiting slashes sessions

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attrition and retention deserve as much

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focus on modernization as it does in

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modernizing our equipment in the army ,

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whether it's a new tank , new

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helicopter , what have you and without

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that we really won't will continually

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fight this war on talent and the chief

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mention mint of the environmental

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factors that we're talking to . So one

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month into command , very excited about

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being part of that and helping to

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manage the people for our army as we

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continue to have the best army that our

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nation needs to continue to continue to

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fight our , our , our , our nation's

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wars and again , very important . The

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chief did mention a near term challenge

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and I turned prefer to flip that into

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an opportunity that we're having in

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recruiting and it's no secret that we

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did not meet our recruiting numbers

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this year and a direct impact on our in

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strength . But we're still a very

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combat ready army . We're gonna turn

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this ship in an opportunity for us and

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I won't get into some of the other

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comments that may be made by following

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panel members , lots of opportunity to

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do some innovative thinking on both .

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How we run our recruiting enterprise ,

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internal , uh , to trade doc and very

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thankful for the assistance of the

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bigger army as well . And I'll just

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highlight a couple of things that are

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helping us in recruiting lane . I'll

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talk a little bit about the 21st

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century talent management that the army

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has been doing for a couple of years

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and will continue to do as we modernize

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as well . Then turn it over to a fellow

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panel member , very cognizant of the

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time . Uh , what I would like to

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mention the full army really D . O . D .

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Support to turn in this recruiting

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challenge into a very effective

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opportunity . And one thing we , we've

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started doing just recently will

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continue to do is alignment with our

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fellow commands that are supporting

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trade off . Uh , specifically I give a

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couple examples and working with my

13:56.660 --> 13:58.827
battle buddy , enforce calm where he's

13:58.827 --> 14:00.660
aligned the core , the cores and

14:00.660 --> 14:02.604
divisions with the five recruiting

14:02.604 --> 14:04.771
brigades plus plus one our our medical

14:04.771 --> 14:07.340
brigade as well across the nation . So

14:07.340 --> 14:10.450
that we can showcase our army , educate

14:10.460 --> 14:12.516
those who have a propensity to serve

14:12.516 --> 14:14.627
even those who more importantly don't

14:14.627 --> 14:16.738
have a propensity to serve to include

14:16.738 --> 14:18.849
their parents , principals and others

14:18.849 --> 14:20.960
to show how great this army is in the

14:20.960 --> 14:23.182
150 plus jobs and opportunities that it

14:23.182 --> 14:25.404
can offer . That's with force com doing

14:25.404 --> 14:27.627
the same with the centers of excellence

14:27.627 --> 14:29.738
across all the trade . Talk my battle

14:29.738 --> 14:31.960
buddies in . You can use a pack as well

14:31.960 --> 14:33.682
to reach all of the States and

14:33.682 --> 14:35.682
territories uh , and the soldiers ,

14:35.682 --> 14:37.793
future soldiers that may want to join

14:37.793 --> 14:39.904
the army and increase that propensity

14:39.904 --> 14:42.127
to serve and once joining the army that

14:42.127 --> 14:43.960
the chief highlighted the future

14:43.960 --> 14:46.127
soldier prep course , All great things

14:46.127 --> 14:45.670
to boost and give additional

14:45.670 --> 14:48.350
opportunities for academic proficiency

14:48.360 --> 14:50.510
and physical proficiency as well ,

14:50.520 --> 14:53.270
which feed into the high quality of

14:53.280 --> 14:55.630
every single soldier and leader and our

14:55.630 --> 14:57.797
civilian professionals in some aspects

14:57.797 --> 15:00.019
as well . And that there be no wavering

15:00.019 --> 15:02.186
on the quality and very quickly in the

15:02.186 --> 15:04.408
21st century talent management , I know

15:04.408 --> 15:06.408
this is not new and I would offer a

15:06.408 --> 15:08.352
team . This management is not only

15:08.352 --> 15:10.460
limited to our military uniform . We

15:10.460 --> 15:12.600
have over 280,000 civilian

15:12.600 --> 15:14.600
professionals supporting an army as

15:14.600 --> 15:16.656
well . And all these initiatives are

15:16.656 --> 15:18.600
very well nested whether army camp

15:18.600 --> 15:20.780
plane plan as they should . So as the

15:20.780 --> 15:23.430
chief mentioned , utilizing K . S . B .

15:23.430 --> 15:25.763
S to help manage the knowledge , skills ,

15:25.763 --> 15:27.660
behaviors and preferences of our

15:27.660 --> 15:29.882
leaders in the army . I can highlight a

15:29.882 --> 15:32.380
few great programs where in over 3500

15:32.380 --> 15:34.047
have gone through our command

15:34.047 --> 15:36.102
assessment program of which has been

15:36.102 --> 15:38.269
tailored tailored for command sergeant

15:38.269 --> 15:40.102
majors as well . And some of the

15:40.102 --> 15:42.324
civilians working the acquisition court

15:42.324 --> 15:44.436
chaplains and others have experienced

15:44.436 --> 15:46.710
it to identify the very best leader who

15:46.710 --> 15:48.910
deserves the privilege of standing in

15:48.910 --> 15:51.077
front of those young men and women and

15:51.077 --> 15:53.299
civilians that serve our great military

15:53.299 --> 15:55.466
and that's just one aspect of it , the

15:55.466 --> 15:57.688
marketplace and others . Again , giving

15:57.688 --> 15:59.299
options given talent , given

15:59.299 --> 16:02.460
preferences uh , to , to the talent and

16:02.460 --> 16:04.627
that we're competing with the civilian

16:04.627 --> 16:06.793
sector and we need those great quality

16:06.793 --> 16:09.016
soldiers , leaders and civilians in the

16:09.016 --> 16:11.016
army as well . So I look forward to

16:11.016 --> 16:13.182
entertaining your questions throughout

16:13.182 --> 16:12.880
the day . And again , very honored to

16:12.880 --> 16:15.360
be on this panel . Thank you julie .

16:15.360 --> 16:17.471
Before you jump in . I wanted to make

16:17.471 --> 16:19.527
sure everybody in the audience knows

16:19.527 --> 16:21.693
this is gonna be a question and answer

16:21.693 --> 16:24.530
heavy uh , forum . So start thinking

16:24.530 --> 16:26.752
about your questions because as soon as

16:26.752 --> 16:28.586
they finish all of their opening

16:28.586 --> 16:30.697
remarks , if anybody wants to come up

16:30.697 --> 16:32.641
to the microphone , uh , and start

16:32.641 --> 16:34.808
asking the questions will be ready for

16:34.808 --> 16:37.030
you . And if you don't have any , we do

16:37.030 --> 16:39.141
have a few that I will get started to

16:39.141 --> 16:42.300
get your collective thoughts flowing

16:42.300 --> 16:44.578
and be ready to answer those questions .

16:44.578 --> 16:46.633
So go ahead and down julie . Right ,

16:46.633 --> 16:48.856
well , first of all , thank you all for

16:48.856 --> 16:50.856
inviting me to be here . Um it is a

16:50.856 --> 16:53.078
pleasure . I've been looking forward to

16:53.078 --> 16:52.780
it . I actually did quite a bit of

16:52.780 --> 16:55.830
research and talk to our Ey team . Um ,

16:55.830 --> 16:57.997
getting prepared for this . And I will

16:57.997 --> 17:00.052
tell you it is a pleasure to see how

17:00.052 --> 17:02.660
parallel our values are for our

17:02.670 --> 17:04.740
organization , the y as well as the

17:04.750 --> 17:07.450
armies . Um , in addition , some of the

17:07.460 --> 17:09.516
challenges and opportunities that we

17:09.516 --> 17:11.682
face . So , so thank you . I'm looking

17:11.682 --> 17:13.738
forward to learning from everyone up

17:13.738 --> 17:13.280
here and and sharing some best

17:13.280 --> 17:15.500
practices . Um , so let let me just

17:15.500 --> 17:17.556
start , you know , and I think we'll

17:17.556 --> 17:19.611
probably all say something similar ,

17:19.611 --> 17:21.722
but it is an incredibly dynamic labor

17:21.722 --> 17:24.430
market ever since the pandemic . A

17:24.430 --> 17:26.541
couple statistics , we've heard there

17:26.541 --> 17:28.374
are two jobs out there for every

17:28.374 --> 17:30.486
unemployed person . So people who are

17:30.486 --> 17:32.708
not working have multiple choices . And

17:32.708 --> 17:34.430
we've seen at least within our

17:34.430 --> 17:36.486
organization , a lot of change and a

17:36.486 --> 17:38.652
lot of turn because of that because of

17:38.652 --> 17:40.763
those choices . And so what we , it's

17:40.763 --> 17:42.986
required us and a lot of our clients to

17:42.986 --> 17:45.097
step back and really say , okay , how

17:45.097 --> 17:47.319
do we do things differently ? How do we

17:47.319 --> 17:47.310
re evaluate , how do we pull apart ?

17:47.310 --> 17:49.532
How do we understand what the different

17:49.532 --> 17:51.254
generations are ? How do we be

17:51.254 --> 17:53.421
adaptable and how do we make sure that

17:53.421 --> 17:55.310
we innovate around recruiting and

17:55.310 --> 17:57.254
retention ? So just to level set a

17:57.254 --> 17:59.421
little bit Ey , you know , see some of

17:59.421 --> 18:02.420
the parallelism . Um , so Ey is a $45

18:02.420 --> 18:04.531
billion global organization . We have

18:04.531 --> 18:07.380
about 365,000 people around the world .

18:07.790 --> 18:10.170
Last year alone , we got four million

18:10.170 --> 18:12.680
applications and we hired 100 and

18:12.680 --> 18:16.400
60,000 people , 62% over the

18:16.400 --> 18:18.622
prior year . Now we had to fill in some

18:18.622 --> 18:20.567
gaps , we had to fill in some gaps

18:20.567 --> 18:22.511
because we had lost people to some

18:22.511 --> 18:24.456
attrition . But the , the order of

18:24.456 --> 18:26.678
magnitude by any stretch of imagination

18:26.678 --> 18:28.733
is incredible . And so as we kind of

18:28.733 --> 18:30.956
were looking were saying , what are the

18:30.956 --> 18:30.400
things we actively did and that we

18:30.400 --> 18:32.520
actually changed . And so if we think

18:32.520 --> 18:34.687
about recruiting and retention because

18:34.687 --> 18:37.210
retention is just as critically

18:37.210 --> 18:39.940
important really saying making sure in

18:39.940 --> 18:41.884
recruiting , we had a multifaceted

18:41.884 --> 18:43.773
approach that we were looking and

18:43.773 --> 18:45.440
really sourcing a pipeline of

18:45.440 --> 18:47.551
candidates who had the skill sets and

18:47.551 --> 18:49.607
capabilities and competencies at the

18:49.607 --> 18:51.496
standards we need . So how did we

18:51.496 --> 18:53.496
multifaceted ? How do we break down

18:53.496 --> 18:55.607
barriers and how do we think about re

18:55.607 --> 18:57.773
sourcing people differently ? And then

18:57.773 --> 18:59.773
in regards to um retention , making

18:59.773 --> 19:01.996
sure from a compensation and benefits .

19:01.996 --> 19:04.107
That's one thing . And it's important

19:04.107 --> 19:06.273
to be market leading , at least market

19:06.273 --> 19:08.162
competitive . But also what's the

19:08.162 --> 19:10.051
culture you're trying to create ?

19:10.051 --> 19:12.218
What's the culture of care ? How do we

19:12.218 --> 19:11.640
care for our people and make them feel

19:11.640 --> 19:13.696
like they belong to something bigger

19:13.696 --> 19:15.862
and bigger than themselves ? And so it

19:15.862 --> 19:18.084
kind of goes to your point on purpose .

19:18.084 --> 19:20.307
How do we , how do we bring our purpose

19:20.307 --> 19:22.418
to life ? And so our purpose at Ey is

19:22.418 --> 19:24.584
called building a better working world

19:24.584 --> 19:26.696
and that really resonates the average

19:26.696 --> 19:28.807
age of our workforce is 28 . So we've

19:28.807 --> 19:30.973
got a multigenerational but we're also

19:30.973 --> 19:32.973
attracting in our brand as we think

19:32.973 --> 19:35.196
about our clients , like our clients on

19:35.196 --> 19:37.473
campus and our clients in high schools .

19:37.473 --> 19:39.584
How do we brand ourselves ? And so as

19:39.584 --> 19:41.807
we think through that retention , let's

19:41.807 --> 19:44.029
bring that purpose , How do we , how do

19:44.029 --> 19:46.084
we foster a culture around diversity

19:46.084 --> 19:45.860
inclusiveness and that's part of who we

19:45.860 --> 19:48.600
are as a firm . So I'm looking forward

19:48.600 --> 19:50.822
to the questions because I think we can

19:50.822 --> 19:52.933
go into some very tactical details on

19:52.933 --> 19:55.044
how we do that . But I just wanted to

19:55.044 --> 19:54.980
kind of share the complexity of our

19:54.980 --> 19:58.570
organization . Um Strategic talent is

19:58.580 --> 20:00.691
probably the number one thing that we

20:00.691 --> 20:02.802
talked about . Um and I think similar

20:02.802 --> 20:05.024
to the comments that you made earlier ,

20:05.024 --> 20:07.191
same thing with our clients , we spend

20:07.191 --> 20:09.413
a lot of time with the C suite and this

20:09.413 --> 20:11.469
tends to be the number one strategic

20:11.469 --> 20:13.524
matter that they're facing . So look

20:13.524 --> 20:13.420
forward to speaking to all of you and

20:13.430 --> 20:15.541
hearing from everyone else . Thanks .

20:16.000 --> 20:18.420
Well , well first of all , thanks Chief .

20:18.430 --> 20:21.180
Uh my name is johnny Davis and I am

20:21.180 --> 20:24.010
your U . S . Army recruiting uh

20:24.020 --> 20:26.076
commander . And I've been in command

20:26.076 --> 20:30.040
six days . And uh you know , I love it

20:30.050 --> 20:33.880
because I think every day I got a lot

20:33.880 --> 20:36.520
of folks who want to help me uh and I

20:36.520 --> 20:38.631
appreciate that . And I'm sure by the

20:38.631 --> 20:40.742
end of today I'll figure it all out .

20:40.742 --> 20:44.600
But hey , let me tell you what I see

20:44.600 --> 20:48.240
from uh the trenches . Uh So I have

20:48.250 --> 20:51.690
a wonderful , exceptional uh team

20:51.690 --> 20:55.420
of recruiters who are stationed all

20:55.420 --> 20:57.940
around this world . They're not all in

20:57.940 --> 21:00.810
the United States . Every zip code has

21:00.810 --> 21:03.400
a U . S . Army recruiter who is

21:03.400 --> 21:05.567
responsible for it . Uh in addition to

21:05.567 --> 21:08.580
that overseas , Japan micronesia ,

21:08.590 --> 21:11.360
Guam you name it U . S . Army

21:11.360 --> 21:13.680
recruiters wherever they are , that's

21:13.680 --> 21:16.030
the U . S . Army . Uh And I've I've

21:16.030 --> 21:18.141
listened to them . Uh , and I'll tell

21:18.141 --> 21:20.340
you , uh , and based off what we've

21:20.350 --> 21:22.572
we've seen , there's a lot of headwinds

21:22.572 --> 21:24.794
out there and they're seeing it . These

21:24.794 --> 21:26.906
men and women are seeing it firsthand

21:26.906 --> 21:28.906
given the , you know , civilian job

21:28.906 --> 21:30.906
market , as you mentioned , Ma'am ,

21:30.906 --> 21:32.906
you're absolutely right . It's it's

21:32.906 --> 21:35.017
tough qualification requirements . Uh

21:35.017 --> 21:37.820
negative perceptions , fear of harmful

21:37.820 --> 21:40.390
behaviors . But let me share with you

21:40.390 --> 21:42.112
what what I'm here in front of

21:42.112 --> 21:44.223
recruiters . Uh and when they get out

21:44.223 --> 21:46.057
as they begin to talk with their

21:46.057 --> 21:48.279
communities , which they haven't really

21:48.279 --> 21:50.920
had access to in 2.5 years . So think

21:50.920 --> 21:53.340
about that now they're reintroducing

21:53.340 --> 21:55.570
the United States Army back into the

21:55.570 --> 21:57.737
communities . But what they said to me

21:57.737 --> 22:00.000
is sir , most importantly , the public

22:00.010 --> 22:03.250
does not know our army and so I need to

22:03.250 --> 22:05.194
share that with you because that's

22:05.194 --> 22:08.240
coming from the trenches . I also asked

22:08.250 --> 22:10.250
each and every one of these men and

22:10.250 --> 22:12.194
women within the command had eight

22:12.194 --> 22:14.250
simple questions . Hey , if you were

22:14.250 --> 22:16.306
the commanding general , let me know

22:16.306 --> 22:18.472
what you would change or tell me about

22:18.472 --> 22:20.528
your your living conditions wherever

22:20.528 --> 22:22.694
you are . Remember these are sergeants

22:22.694 --> 22:24.639
and their families who lived on an

22:24.639 --> 22:26.694
installation selected for recruiting

22:26.694 --> 22:29.510
and now are in bozeman Montana think

22:29.510 --> 22:32.600
about that . Uh , so after two or three

22:32.610 --> 22:35.200
pcs is now their remote , they don't

22:35.200 --> 22:37.520
have commissary don't have a P . X .

22:37.530 --> 22:39.670
They don't have the hospital . So

22:39.670 --> 22:41.559
everything they have is remote to

22:41.559 --> 22:45.050
include paying copays tolls I can go on

22:45.050 --> 22:47.240
and on . So this is impacting all of

22:47.240 --> 22:49.296
these wonderful men and women . They

22:49.296 --> 22:51.660
are us , they're out there representing

22:51.660 --> 22:53.827
the United States Army . So I sent out

22:53.827 --> 22:56.560
an eight question survey within uh 10

22:56.560 --> 23:00.530
days . I received 44,000 responses uh

23:00.540 --> 23:02.540
and what they've shared with me and

23:02.540 --> 23:04.707
I'll just share this with you and then

23:04.707 --> 23:06.929
I'll pass the mic on was hey sir , we'd

23:06.929 --> 23:08.873
like you to to really focus on the

23:08.873 --> 23:10.596
following areas and I am , I'm

23:10.596 --> 23:12.990
listening to them um serve support and

23:12.990 --> 23:16.590
resources . Uh Sir , Talent management ,

23:16.600 --> 23:19.450
create the positive climate . This is

23:19.450 --> 23:21.561
what they're telling me and I want to

23:21.561 --> 23:23.672
share this with each and every one of

23:23.672 --> 23:26.490
you reduce stress on a recruiting force .

23:27.440 --> 23:29.551
So that is something they've asked me

23:29.551 --> 23:32.070
to do sir look at training . Uh so

23:32.070 --> 23:35.320
remember we have , you know , a large

23:35.330 --> 23:38.220
contingent about 100 and 55 of uh

23:38.230 --> 23:40.900
master trainers . So we have to look at ,

23:40.910 --> 23:43.077
hey , do we need to bring them back in

23:43.077 --> 23:45.390
post Covid as we introduce our army

23:45.400 --> 23:47.700
back to our communities and retrain and

23:47.700 --> 23:50.150
re certify and redeploy . And then of

23:50.150 --> 23:53.870
course uh increase access . And that's

23:53.870 --> 23:56.037
where I would ask everybody's help for

23:56.037 --> 23:58.259
all of these men and women representing

23:58.259 --> 24:01.170
your army help them gain access and I

24:01.170 --> 24:03.880
can explain access based off probably a

24:03.880 --> 24:06.020
follow up question and then the last

24:06.020 --> 24:09.530
thing sir drive positive change We're

24:09.530 --> 24:11.641
in . This is an opportunity . The way

24:11.641 --> 24:13.870
we move forward now is the way we can

24:13.870 --> 24:16.700
change an industrial model and recruit

24:16.710 --> 24:19.890
uh for the future and really change the

24:19.890 --> 24:21.890
way we do business . So I need your

24:21.890 --> 24:24.001
help . Uh and not again these are the

24:24.001 --> 24:26.080
44,000 responses for these men and

24:26.080 --> 24:28.230
women uh in the recruiting force and

24:28.230 --> 24:30.119
I'm listening to them and now I'm

24:30.119 --> 24:32.341
sharing that with each and every one of

24:32.341 --> 24:31.780
you . Thanks , I look forward to your

24:31.780 --> 24:35.560
questions . Thank you . My name is

24:35.560 --> 24:37.449
Stephanie Miller , I'm the Deputy

24:37.449 --> 24:39.393
Assistant Secretary of Defense for

24:39.393 --> 24:41.060
Military personnel policy and

24:41.060 --> 24:43.338
appreciate being uh invited by a U . S .

24:43.338 --> 24:43.310
A . And the army to be a part of the

24:43.310 --> 24:46.000
panel . Um we've had the pleasure in

24:46.000 --> 24:48.056
OsD to work with all of the services

24:48.056 --> 24:50.111
but truly army most closely over the

24:50.111 --> 24:52.278
course of the last year as we tried to

24:52.278 --> 24:54.333
adjust to the headwinds that all the

24:54.333 --> 24:56.556
services are facing . Um and I will say

24:56.556 --> 24:58.278
that as you heard from General

24:58.278 --> 25:00.389
McConville from the Department of the

25:00.389 --> 25:02.722
Army leadership is all in on this issue .

25:02.722 --> 25:04.556
You hear it from the other panel

25:04.556 --> 25:06.722
members . Um you know , and really see

25:06.722 --> 25:08.944
some innovative practices coming out of

25:08.944 --> 25:11.450
um you know , use a wreck cadet command

25:11.450 --> 25:14.960
trade doc . Um G . One A . S . A . M .

25:14.960 --> 25:17.071
N . R . A . All the way up to General

25:17.071 --> 25:19.182
McConville and very warm A and and it

25:19.182 --> 25:21.238
is encouraging to see such an all in

25:21.238 --> 25:23.016
spirit to try and address these

25:23.016 --> 25:25.238
challenges our responsibility at OsD is

25:25.238 --> 25:27.470
to try to provide lift to their effort

25:27.480 --> 25:29.591
to try to clear barriers , understand

25:29.591 --> 25:31.591
the landscape and then to help work

25:31.591 --> 25:33.480
with Congress to potentially gain

25:33.480 --> 25:35.647
additional authorities or to modernize

25:35.647 --> 25:37.647
the authorities that we have , um ,

25:37.647 --> 25:39.813
such that we can be more adapt at what

25:39.813 --> 25:41.980
we do . Uh , we're very pleased to say

25:41.980 --> 25:43.758
across all the services that we

25:43.758 --> 25:46.110
recruited about 170,000 American young

25:46.110 --> 25:48.930
men and women to come into the military .

25:48.940 --> 25:51.162
And we're excited that they're about to

25:51.162 --> 25:53.051
during their , their brothers and

25:53.051 --> 25:55.051
sisters in arms . But we have a lot

25:55.051 --> 25:57.107
more work to do . And um , this past

25:57.107 --> 25:59.218
year , the only service that actually

25:59.218 --> 25:59.000
met , both are active and reserve

25:59.000 --> 26:01.070
component mission for recruiting was

26:01.080 --> 26:03.080
the United States Marine Corps . So

26:03.080 --> 26:05.080
army is not the only service that's

26:05.080 --> 26:07.302
facing this challenge . It's , it's all

26:07.302 --> 26:09.080
the services . Um , and in many

26:09.080 --> 26:11.191
respects , we thought we just need to

26:11.191 --> 26:13.136
get through fiscal year 22 , we're

26:13.136 --> 26:12.680
going to turn the page . It will be in

26:12.680 --> 26:15.140
fiscal year 23 . But for those of us

26:15.140 --> 26:17.251
that really worked this problem every

26:17.251 --> 26:19.251
day will say that fiscal year 23 is

26:19.251 --> 26:21.307
looking just as challenging , if not

26:21.307 --> 26:23.529
more than 22 . Um , all of the services

26:23.529 --> 26:25.584
are headed into this recruiting year

26:25.584 --> 26:27.751
with probably some of the most shallow

26:27.751 --> 26:30.029
depth pools that they've ever had . Um ,

26:30.029 --> 26:29.550
and the market dynamics have not

26:29.550 --> 26:33.000
significantly changed . Um , and one of

26:33.000 --> 26:35.167
the biggest challenges we have is just

26:35.167 --> 26:37.000
that propensity to serve . Um We

26:37.000 --> 26:38.944
strongly believe in looking at the

26:38.944 --> 26:40.889
information that we have about the

26:40.889 --> 26:42.889
market that we're trying to recruit

26:42.889 --> 26:44.944
from , that . They're they're really

26:44.944 --> 26:46.833
driven by a passion for purpose ,

26:46.833 --> 26:48.722
relationships and a clear path to

26:48.722 --> 26:50.667
success . We strongly believe that

26:50.667 --> 26:52.889
whether it's the department of the army

26:52.889 --> 26:55.111
or any of the other services we offer ,

26:55.111 --> 26:57.389
um , an opportunity to find , you know ,

26:57.389 --> 26:59.556
meet those requirements head on in all

26:59.556 --> 27:01.611
three of those areas and they , it's

27:01.611 --> 27:03.667
may sound trite . Um , it's not that

27:03.667 --> 27:05.833
they're necessarily saying no and no ,

27:05.833 --> 27:08.060
it's just that they don't know K . N .

27:08.060 --> 27:10.440
O W . About what those opportunities

27:10.440 --> 27:12.930
are and and how we can um , You know ,

27:12.940 --> 27:15.570
meet their drive for , for passion ,

27:15.570 --> 27:17.681
for purpose , for relationships and a

27:17.681 --> 27:19.681
clear path to success . Some of the

27:19.681 --> 27:21.848
things that we've been trying to do at

27:21.848 --> 27:24.070
the OSD level , particularly in working

27:24.070 --> 27:26.237
with Congress is taking a look at some

27:26.237 --> 27:28.348
of those authorities I mentioned , um

27:28.348 --> 27:30.514
particularly in the areas of marketing

27:30.514 --> 27:32.237
and advertising . Our existing

27:32.237 --> 27:34.348
authorities are largely based on kind

27:34.348 --> 27:36.126
of a 1990s telephone book model

27:36.126 --> 27:38.880
directory level information . Um , We

27:38.880 --> 27:41.560
do a lot both internally and with our

27:41.560 --> 27:43.560
strategic marketing and advertising

27:43.560 --> 27:46.070
partners um to work creatively within

27:46.070 --> 27:48.300
those authorities . Um , but really

27:48.300 --> 27:50.467
what we are able to do on a day to day

27:50.467 --> 27:52.411
basis is nowhere near what you see

27:52.411 --> 27:54.467
coming out of the more sophisticated

27:54.467 --> 27:56.578
marketing and advertising , um , that

27:56.578 --> 27:58.744
you see particularly from , you know ,

27:58.744 --> 28:00.911
Silicon valley or Chicago or boston or

28:00.911 --> 28:02.967
new york . Um , we're really a blunt

28:02.967 --> 28:05.078
force instrument in many respects and

28:05.078 --> 28:07.300
what we're able to do and we're looking

28:07.300 --> 28:09.022
to be able to be more of a , a

28:09.022 --> 28:11.189
precision deliver of our messaging and

28:11.189 --> 28:13.078
our strategy if you work with the

28:13.078 --> 28:15.300
generation that we're trying to recruit

28:15.300 --> 28:17.467
from or you have them in your family ,

28:17.467 --> 28:17.350
you know , that they are very market

28:17.350 --> 28:19.128
savvy , they're very attuned to

28:19.128 --> 28:21.350
filtering out the messages that they're

28:21.350 --> 28:23.572
not really interested in . They're very

28:23.572 --> 28:25.794
sensitive to what they feel like is not

28:25.794 --> 28:27.850
organic content . Um , and they have

28:27.850 --> 28:30.017
the ability to tailor the content that

28:30.017 --> 28:32.183
they are seen to a greater degree than

28:32.183 --> 28:34.406
we've ever seen . Just think about your

28:34.406 --> 28:34.090
own viewing habits on a day to day

28:34.090 --> 28:36.257
basis , whether it's netflix or amazon

28:36.257 --> 28:38.300
prime or ESPN plus , there's no

28:38.300 --> 28:41.070
marketing content whatsoever . Um , and

28:41.070 --> 28:43.500
so we have to work harder than ever to

28:43.500 --> 28:45.980
make sure that our marketing in our

28:45.980 --> 28:47.924
strategies are getting in front of

28:47.924 --> 28:49.869
people where we count success in a

28:49.869 --> 28:51.869
matter of seconds . The other thing

28:51.869 --> 28:53.924
that we're trying to do is work with

28:53.924 --> 28:56.780
our are kind of board of directors

28:56.780 --> 28:58.836
across the river if you will , is to

28:58.836 --> 29:00.780
take a look at our existing , um ,

29:00.780 --> 29:03.060
authorities for money , whether it's

29:03.060 --> 29:05.116
appropriate to still try to approach

29:05.116 --> 29:07.460
some of our , um appropriations as one

29:07.460 --> 29:09.404
year appropriations or would it be

29:09.404 --> 29:11.460
better to do two year appropriations

29:11.460 --> 29:13.516
for certain program lines aligned to

29:13.516 --> 29:15.682
the session and recruiting side of the

29:15.682 --> 29:17.682
house because with that then we can

29:17.682 --> 29:19.738
actually do earlier market buys . We

29:19.738 --> 29:21.627
can get better , um , advertising

29:21.627 --> 29:23.738
placement just might be better for us

29:23.738 --> 29:25.960
all around . The other thing that we're

29:25.960 --> 29:27.960
doing is asking for more support to

29:27.960 --> 29:30.071
kind of get a foothold back inside of

29:30.071 --> 29:31.960
the local communities in our high

29:31.960 --> 29:34.071
schools . What we've seen in terms of

29:34.071 --> 29:36.071
looking at the data is we've really

29:36.071 --> 29:38.071
kind of stepped away from that high

29:38.071 --> 29:40.293
school market . Part of that is kind of

29:40.293 --> 29:42.516
losing that connective tissue with them

29:42.516 --> 29:42.460
over the pandemic years where they were

29:42.460 --> 29:44.910
largely operating remotely . And part

29:44.910 --> 29:46.688
of it is just because there's a

29:46.688 --> 29:48.632
heightened focus in our public and

29:48.632 --> 29:50.688
private institutions nowadays with a

29:50.688 --> 29:52.799
focus of really getting young men and

29:52.799 --> 29:54.890
women onto secondary education

29:54.890 --> 29:56.612
opportunities and colleges and

29:56.612 --> 29:59.230
universities where sometimes going into

29:59.230 --> 30:01.341
an enlistment path in the military is

30:01.341 --> 30:03.508
looked upon as not having achieved the

30:03.508 --> 30:06.000
level of success . Um , that that we

30:06.000 --> 30:08.260
may have , that may have been , you

30:08.260 --> 30:10.427
know , kind of drummed into them . One

30:10.427 --> 30:12.593
of the other things we see within this

30:12.593 --> 30:14.704
generation that we're recruiting from

30:14.704 --> 30:16.871
is many of their own parents are first

30:16.871 --> 30:18.649
generation graduates of college

30:18.649 --> 30:20.260
themselves and so for them ,

30:20.260 --> 30:22.500
particularly in some minority or

30:22.500 --> 30:24.690
diverse populations , they see not

30:24.690 --> 30:26.830
going on to a secondary education

30:26.830 --> 30:29.040
opportunity is not being successful .

30:29.050 --> 30:32.000
We certainly believe that going into

30:32.000 --> 30:34.167
the military , whether it's an officer

30:34.167 --> 30:36.490
pathogen enlistment path is going to

30:36.500 --> 30:38.611
drive you along the path to success .

30:38.611 --> 30:40.444
That includes a lot of different

30:40.444 --> 30:42.556
education opportunities . And we need

30:42.556 --> 30:44.722
to do a better job of making sure that

30:44.722 --> 30:46.833
we are explaining that um not only to

30:46.833 --> 30:48.833
youth into influencers , so I think

30:48.833 --> 30:51.056
that there's a number of things that we

30:51.056 --> 30:53.278
can do in terms of taking a look at our

30:53.278 --> 30:54.889
past practices , our current

30:54.889 --> 30:56.944
authorities and better understanding

30:56.944 --> 30:59.000
collectively with army and the other

30:59.000 --> 31:01.111
services where we want to go and then

31:01.111 --> 31:01.090
helping at the OsD level to get from

31:01.090 --> 31:03.257
point A to point B . Um , while at the

31:03.257 --> 31:05.090
same time making sure that we're

31:05.090 --> 31:07.090
sustaining the high quality that we

31:07.090 --> 31:09.034
know that we need today and in the

31:09.034 --> 31:11.090
future to meet our combatant command

31:11.090 --> 31:13.146
and other operational requirements .

31:13.146 --> 31:17.120
Thank you . Good afternoon everybody .

31:17.130 --> 31:19.130
Um I'm happy to be here . I want to

31:19.130 --> 31:21.270
thank general for inviting me to the

31:21.270 --> 31:23.720
panel . I was given a bit of guidance

31:23.720 --> 31:25.887
on two areas to talk about . So I will

31:25.887 --> 31:27.776
touch on that . The first is some

31:27.776 --> 31:29.831
thoughts on strengthening recruiting

31:29.831 --> 31:31.831
and the second is on the design and

31:31.831 --> 31:33.776
assessment of marketing recruiting

31:33.776 --> 31:35.831
programs , drawing on the analytical

31:35.831 --> 31:38.030
background . So let's start with

31:38.030 --> 31:40.500
general market expansion and to echo

31:40.500 --> 31:42.778
something that General Davis just said ,

31:42.950 --> 31:45.172
there's ample evidence from survey that

31:45.172 --> 31:47.006
youth and there's no very little

31:47.006 --> 31:49.061
shockingly little about the military

31:49.061 --> 31:51.250
services and service in general . So

31:51.250 --> 31:53.472
one thought with supporting some survey

31:53.472 --> 31:55.550
did is to push basic information to

31:55.550 --> 31:57.439
youth and their influences on the

31:57.439 --> 31:59.870
considerable breadth of jobs and

31:59.870 --> 32:02.550
training that the army offers to pique

32:02.550 --> 32:04.550
their interest and to get them then

32:04.550 --> 32:06.550
more interested in following up and

32:06.550 --> 32:09.230
learning more about service . There's

32:09.230 --> 32:11.500
also been interest that expressed in

32:11.510 --> 32:13.788
further penetrating the college market .

32:13.788 --> 32:15.954
Something to be aware of there is that

32:15.954 --> 32:18.177
there are different sub populations who

32:18.177 --> 32:20.343
would need different types of programs

32:20.343 --> 32:22.640
to attract them . So for example ,

32:22.650 --> 32:24.761
program to appeal to recruits who are

32:24.761 --> 32:26.817
willing to defer college until after

32:26.817 --> 32:28.817
service that could be used with the

32:28.817 --> 32:31.790
post 9 11 G I Bill in the same way that

32:31.790 --> 32:34.012
the Army College fund used to be usable

32:34.012 --> 32:36.234
with the older G . I . Bill , which was

32:36.234 --> 32:38.290
something unique to the army at that

32:38.290 --> 32:40.940
time . Perhaps a program for those not

32:40.940 --> 32:42.829
willing to wait to help them work

32:42.829 --> 32:44.662
towards a year or two towards an

32:44.662 --> 32:46.662
associate degree . So they would do

32:46.662 --> 32:48.884
that between enlistment and going on to

32:48.884 --> 32:51.670
active duty increase use of marketing

32:51.670 --> 32:53.781
programs for those who are willing to

32:53.781 --> 32:56.050
enroll and attend classes while serving

32:56.050 --> 32:58.383
such as the concurrent emission program .

32:59.370 --> 33:01.370
And for those who already have some

33:01.370 --> 33:03.537
college . The thought is to expand the

33:03.537 --> 33:05.703
loan repayment program with lower caps

33:05.703 --> 33:07.870
on the amount that's repaid , but less

33:07.870 --> 33:10.037
stringent eligibility criteria , which

33:10.037 --> 33:13.690
are pretty strict right now in terms of

33:13.690 --> 33:16.060
optimizing recruiting resources

33:16.070 --> 33:18.530
analysis suggests over the years that

33:18.530 --> 33:20.680
suggested this that the army has over

33:20.680 --> 33:22.736
relied on enlistment bonuses . There

33:22.736 --> 33:24.791
are reasons for them . You need them

33:25.040 --> 33:27.420
but they tend to be overused relative

33:27.420 --> 33:30.120
to marketing and that has a very

33:30.120 --> 33:32.064
significant effect on cost and the

33:32.064 --> 33:35.830
amount of recruits that are produced in

33:35.830 --> 33:38.340
other areas to try and use analysis

33:38.340 --> 33:40.507
that we're aware of to help recruiters

33:40.507 --> 33:42.507
in pre improve their productivity .

33:42.840 --> 33:45.007
That could be for example , accounting

33:45.007 --> 33:47.229
as fully as possible for the difficulty

33:47.229 --> 33:49.396
of recruiting in local sub markets and

33:49.396 --> 33:51.710
taking that into account on in

33:51.710 --> 33:53.877
recruiter assignments and mission ng .

33:54.580 --> 33:57.720
We can also increase echo something you

33:57.720 --> 34:01.720
just said data enabled outreach and Crm

34:01.730 --> 34:03.730
that would require some relief from

34:03.730 --> 34:05.952
restrictions on government use of those

34:05.952 --> 34:08.060
approaches . And we can think about

34:08.070 --> 34:10.014
adding enlistment options . So one

34:10.014 --> 34:12.860
example would be an enlistment approach

34:12.860 --> 34:14.790
that offers a menu of options to

34:14.790 --> 34:16.734
prospective recruits where they're

34:16.734 --> 34:18.990
trading off non monetary and monetary

34:18.990 --> 34:21.670
options . It gives them greater ability

34:21.670 --> 34:23.892
to get packages that they want . But it

34:23.892 --> 34:25.670
also winds up saving recruiting

34:25.670 --> 34:27.837
resources at the same time because the

34:27.837 --> 34:30.003
bonuses offered with these non bonuses

34:30.003 --> 34:32.226
options as supplements are smaller than

34:32.226 --> 34:34.003
standalone enlistment bonuses .

34:35.970 --> 34:37.970
We need to continue working towards

34:37.970 --> 34:40.490
strengthening uh marketing R . O . I .

34:40.490 --> 34:42.379
That means continuing the regular

34:42.379 --> 34:44.434
assessments that the army Enterprise

34:44.434 --> 34:46.490
Marketing office is doing where it's

34:46.490 --> 34:48.434
looking on R . O . I . In terms of

34:48.434 --> 34:50.657
leads , appointments and contracts . It

34:50.657 --> 34:52.434
means increasing the detail the

34:52.434 --> 34:54.157
granularity of the data that's

34:54.157 --> 34:56.340
collected on the marketing outcomes to

34:56.340 --> 34:58.396
better distinguish which tactics are

34:58.396 --> 35:00.507
actually the most effective ones from

35:00.507 --> 35:02.562
those that are not their issues with

35:02.562 --> 35:04.284
the data . And we also need to

35:04.284 --> 35:07.190
understand how different tactics affect

35:07.200 --> 35:09.540
outcomes differently in either

35:09.540 --> 35:11.520
different geography ease or by the

35:11.520 --> 35:14.230
socio demographic characteristics of

35:14.230 --> 35:16.119
the leads and contracts that they

35:16.119 --> 35:18.230
generate . So some some will generate

35:18.230 --> 35:20.397
different types of leads and contracts

35:20.397 --> 35:22.510
than others . We can use experimental

35:22.510 --> 35:24.560
variation in spending levels across

35:24.560 --> 35:26.671
marketing tactics to try and pinpoint

35:26.671 --> 35:29.100
their causal effects . And we can use

35:29.100 --> 35:30.933
what's called quasi experimental

35:30.933 --> 35:33.570
designs in local marketing to try and

35:33.570 --> 35:35.960
distinguish events and activities that

35:35.960 --> 35:38.071
are consistently effective from those

35:38.071 --> 35:40.349
that are not and do more of the former .

35:40.349 --> 35:44.160
Obviously in designing

35:44.160 --> 35:46.382
programs marketing recruiting , we have

35:46.382 --> 35:48.327
a variety of analytical approaches

35:48.327 --> 35:50.327
available to help us do that well .

35:50.327 --> 35:52.271
Focus groups and survey data . The

35:52.271 --> 35:54.493
concerns there are sufficient number of

35:54.493 --> 35:56.660
groups and sample size and appropriate

35:56.660 --> 35:58.604
composition relative to the target

35:58.604 --> 36:01.250
population . Past research results are

36:01.250 --> 36:03.250
generally available and can you can

36:03.250 --> 36:05.306
find ones that are appropriate for a

36:05.306 --> 36:07.472
new program that might be considered .

36:07.472 --> 36:09.694
And there are simulation tools that are

36:09.694 --> 36:12.028
also often available . They can look at ,

36:12.028 --> 36:14.250
for example , the effects of changes in

36:14.250 --> 36:16.472
the accession cohort characteristics on

36:16.472 --> 36:18.694
first term performance and costs or the

36:18.694 --> 36:20.917
optimal allocation of recruiting levels

36:20.917 --> 36:23.140
and mix for a given accession

36:23.140 --> 36:24.918
requirement instead of economic

36:24.918 --> 36:28.790
conditions in assessing

36:28.790 --> 36:32.150
effects . Again , a variety of measures

36:32.150 --> 36:34.261
attitude and a propensity change . We

36:34.261 --> 36:36.780
need pre and post program start data to

36:36.780 --> 36:38.613
do that . We need representative

36:38.613 --> 36:42.160
samples multi varied analysis of

36:42.170 --> 36:44.690
outcomes such as leads and contracts

36:44.700 --> 36:46.670
and both quasi experimental and

36:46.670 --> 36:48.392
experimental designs for those

36:48.392 --> 36:50.540
approaches which produced some of the

36:50.540 --> 36:53.050
most accurate results you need before

36:53.060 --> 36:55.227
and after results for when the program

36:55.227 --> 36:57.810
started and you need balance test areas

36:57.810 --> 36:59.980
in comparison areas . The difference

36:59.980 --> 37:01.702
between quasi experimental and

37:01.702 --> 37:03.536
experimental is you can do quasi

37:03.536 --> 37:05.480
experimental after the fact of the

37:05.480 --> 37:07.591
program to try and pinpoint what what

37:07.591 --> 37:09.424
you got out of it . Experimental

37:09.424 --> 37:11.424
requires front end , so it requires

37:11.424 --> 37:14.880
lead time and uh more set up time to

37:14.890 --> 37:18.430
get the answer last . Some

37:18.430 --> 37:21.950
additional considerations . The data

37:21.950 --> 37:24.172
you need to evaluate a new program . Is

37:24.172 --> 37:26.394
it routinely collected or is this gonna

37:26.394 --> 37:28.506
require a special effort That's going

37:28.506 --> 37:30.728
to require more setup done . Let's make

37:30.728 --> 37:32.894
sure we're measuring causation and not

37:32.894 --> 37:34.950
correlation there . You need balance

37:34.950 --> 37:37.660
tests in comparison areas and controls

37:37.660 --> 37:40.730
for confounding factors . And then are

37:40.730 --> 37:42.786
you measuring attitude or behavioral

37:42.786 --> 37:44.952
outcomes ? You have to understand what

37:44.952 --> 37:47.119
the relationship is between the two of

37:47.119 --> 37:49.174
those . So for example , you have to

37:49.174 --> 37:51.397
consider the relationship of the change

37:51.397 --> 37:53.452
in attitudes of propensity what that

37:53.452 --> 37:55.341
actually translate to in terms of

37:55.341 --> 37:57.508
enlistment , it is not 1-1 and is much

37:57.508 --> 37:59.980
less . So the enlistment rates of

37:59.990 --> 38:01.990
people who say that come in are far

38:01.990 --> 38:05.280
from 100% , much lower than that . And

38:05.280 --> 38:07.280
the negative attitude of propensity

38:07.280 --> 38:09.502
group is so large that historically has

38:09.502 --> 38:11.558
counted for at least half or more of

38:11.558 --> 38:14.250
the enlistees . So there's a difference

38:14.250 --> 38:16.472
between measuring attitude and behavior

38:16.472 --> 38:18.417
and we need to be sensitive that I

38:18.417 --> 38:20.639
realized this last half was technical .

38:20.639 --> 38:22.750
So I'm sticking with the area . I was

38:22.750 --> 38:25.260
asked to address . Apologies ,

38:27.890 --> 38:29.950
I never like statistics , I'm just

38:29.950 --> 38:32.870
saying , but I do wanna know I wanna

38:32.870 --> 38:35.380
feel of who's in the audience right now ,

38:35.390 --> 38:37.168
anybody that's been involved in

38:37.168 --> 38:38.960
recruiting , please stand up .

38:41.620 --> 38:43.564
Ouch , okay , we're gonna have fun

38:43.564 --> 38:46.410
today , I'm hopeful . Thank you very

38:46.410 --> 38:49.920
much . And uh we appreciate the hard

38:49.920 --> 38:52.620
work and and when General Davis was

38:52.620 --> 38:54.920
speaking about this , I have never

38:54.920 --> 38:58.670
personally been have carrying a green

38:58.670 --> 39:00.837
sheet or any of those kind of things .

39:00.837 --> 39:02.948
But you're right . The stressors that

39:02.948 --> 39:04.800
we place on our recruiters is

39:04.800 --> 39:06.856
tremendous and I think that's one of

39:06.856 --> 39:08.911
the things that we do have to find a

39:08.911 --> 39:11.133
way to get at . Um , so the microphones

39:11.133 --> 39:13.300
are open . If anybody has a question ,

39:13.300 --> 39:15.411
come while he's ready . There we go .

39:15.411 --> 39:17.578
Come on down and everything were front

39:17.578 --> 39:19.911
loaded . Come on down . Yes , sir , Yes ,

39:19.911 --> 39:22.560
my name is matt Segal . I am a retired

39:22.560 --> 39:25.920
reserve colonel . I had 3.5 years

39:25.920 --> 39:28.130
active duty , 25 years of reservists

39:28.130 --> 39:30.019
served from company command up to

39:30.019 --> 39:32.019
Pentagon and White House staff . So

39:32.019 --> 39:34.540
I've got a background . I'm the es gr

39:34.550 --> 39:37.260
employment outreach director for north

39:37.260 --> 39:39.880
Carolina and a previous chapter of a

39:39.880 --> 39:41.800
military Officers Association of

39:41.800 --> 39:44.790
America chapter . Also in my civilian

39:44.790 --> 39:47.490
career , I spent 28 years with this

39:47.490 --> 39:49.712
little company may have heard of called

39:49.712 --> 39:52.340
Mcdonald's and I worked in ASia ,

39:52.340 --> 39:55.120
europe and the United States . And the

39:55.120 --> 39:57.330
last group that I said this to ask me

39:57.330 --> 40:00.950
when the Mcrib was coming back . Okay .

40:00.960 --> 40:02.849
But that's really , really not my

40:02.849 --> 40:05.016
purpose . But if anybody wants to talk

40:05.016 --> 40:07.238
about that , we can do so after this is

40:07.238 --> 40:09.790
over anyhow . When you talk about

40:09.790 --> 40:12.560
recruiting and using soldiers for life

40:12.560 --> 40:15.250
and so on and so forth . For example ,

40:15.250 --> 40:19.100
in medical recruiting , um through

40:19.100 --> 40:21.322
a U . S . A . And some members of a U .

40:21.322 --> 40:24.600
S . A word got to my wife and I that

40:24.600 --> 40:26.822
they were looking for a way to get into

40:26.822 --> 40:29.960
medical schools because of covid

40:29.960 --> 40:32.170
shutdowns and all that other stuff .

40:32.180 --> 40:34.460
And it turns out we knew somebody who

40:34.460 --> 40:36.682
was , we arranged a meeting and we were

40:36.682 --> 40:40.260
able to get them into medical schools

40:40.260 --> 40:42.920
to recruit . That's an example of the

40:42.920 --> 40:45.770
small kinds of things we can do . Army

40:45.770 --> 40:49.220
recruiting battalions in the past have

40:49.220 --> 40:52.210
had community advisory boards . They

40:52.210 --> 40:54.780
come and they go depending upon the

40:54.780 --> 40:58.410
commander . Okay . What we did about

40:58.410 --> 41:00.490
four commanders ago was we actually

41:00.490 --> 41:03.550
raised funding to bring recruits who

41:03.550 --> 41:06.870
were not going tomorrow , but we're had

41:06.870 --> 41:09.830
signed on and their parents in for a

41:09.840 --> 41:13.110
dinner and a speech . We raised funding

41:13.110 --> 41:15.166
for that . Unfortunately next year ,

41:15.166 --> 41:18.080
the Jag had a different opinion on how

41:18.080 --> 41:21.090
we should we should uh , go with that .

41:21.100 --> 41:24.320
One other thing I do is I'm a test

41:24.320 --> 41:28.290
administrator at uh at maps part

41:28.290 --> 41:31.210
time . I go into high schools all the

41:31.210 --> 41:35.020
time . And I also administer tests at

41:35.020 --> 41:37.280
maps . I think maps should be in

41:37.280 --> 41:39.502
meetings like this . They're not here .

41:39.502 --> 41:42.020
They need to be , they really need to

41:42.020 --> 41:44.450
because they're important part . We

41:44.450 --> 41:47.350
deal with recruiters all the time and

41:47.350 --> 41:50.540
so that's a good thing to do . Um

41:50.550 --> 41:52.050
uh

41:54.600 --> 41:56.711
and you know , the chief said we have

41:56.711 --> 41:59.230
to get innovative and we really do with

41:59.230 --> 42:01.380
these shortfalls and there's just so

42:01.380 --> 42:03.380
many ways we can do it . And what I

42:03.380 --> 42:05.213
would say to you is reach out to

42:05.213 --> 42:07.300
soldiers for life like me . We don't

42:07.300 --> 42:09.578
sit on committees and things like that .

42:09.578 --> 42:11.522
We're just out in the community is

42:11.522 --> 42:13.900
doing the work . We can help you any

42:13.900 --> 42:16.067
way we want . The last comment I would

42:16.067 --> 42:18.290
make is look at the labor participation

42:18.290 --> 42:21.510
rate , not so much the unemployment

42:21.510 --> 42:24.330
rate there are that keeps going down .

42:24.610 --> 42:27.330
We can help raise that up . So

42:27.330 --> 42:30.540
people that we don't reach maybe would

42:30.550 --> 42:32.328
be potential candidates for the

42:32.328 --> 42:35.340
military . Well sir , first of all

42:35.340 --> 42:37.507
thanks and thanks for your service and

42:37.507 --> 42:40.150
one thing I wanted to add . Um and that

42:40.150 --> 42:42.550
was three great comments but let me

42:42.560 --> 42:44.727
touch on each of those and let me tell

42:44.727 --> 42:46.838
you this is what keeps me up at night

42:46.838 --> 42:49.060
and what I plan to do . I just finished

42:49.060 --> 42:51.227
pinning personally pinning a note that

42:51.227 --> 42:54.930
will be the uh key article for the army

42:54.930 --> 42:58.620
echoes magazine uh pamphlet that goes

42:58.620 --> 43:00.860
out to all army retirees ? It'll go out

43:00.860 --> 43:04.130
one november two , all 1.5 million . Uh

43:04.130 --> 43:06.130
and you will see my message . It is

43:06.130 --> 43:08.800
very direct specific . I'll give you

43:08.800 --> 43:11.300
access to the army careers app , but

43:11.300 --> 43:13.467
more importantly I want to all of them

43:13.467 --> 43:15.680
to take the next 7 to 10 days and move

43:15.680 --> 43:17.847
to the closest recruiting station that

43:17.847 --> 43:20.013
we can you can locate right in the map

43:20.013 --> 43:22.690
and and offer your assistance . Uh one

43:22.700 --> 43:25.760
to access the other two education . So

43:25.770 --> 43:27.603
that's one . Yesterday I had the

43:27.603 --> 43:29.826
opportunity to speak with the CASAS and

43:29.826 --> 43:31.770
all they are is to talk about that

43:31.770 --> 43:35.200
community leader access . You and I are

43:35.210 --> 43:37.250
are thinking the same thing sir and

43:37.250 --> 43:39.440
it's on my mind but I can't get it out

43:39.440 --> 43:41.800
fast enough and I'm trying to move very

43:41.800 --> 43:44.690
quickly with each step that is going to

43:44.690 --> 43:47.930
happen next . And then I will uh pin

43:47.940 --> 43:50.980
I'm almost finished with my note to all

43:50.990 --> 43:53.380
general officers uh and retired

43:53.380 --> 43:55.602
officers with instructions for each one

43:55.602 --> 43:57.880
of them . Uh And so everything you've

43:57.880 --> 44:00.880
said I've captured , but essentially we

44:00.880 --> 44:03.780
are this is we're taking a step forward

44:03.790 --> 44:07.120
for to educate and uh and

44:07.120 --> 44:10.370
connect and then uh create more access .

44:10.380 --> 44:13.300
Yes sir , if I could just add to that ,

44:13.300 --> 44:15.356
first of all , thank you for being a

44:15.356 --> 44:17.522
test administrator . Um And while meps

44:17.522 --> 44:19.856
may not be in the room at a no SD level ,

44:19.856 --> 44:21.380
we we do have operational

44:21.380 --> 44:23.720
responsibility for all the maps . Um So

44:23.720 --> 44:27.220
which maps are you at Raleigh Okay . Um

44:27.230 --> 44:29.330
So being a test administrator is so

44:29.330 --> 44:31.386
critically important . These are the

44:31.386 --> 44:33.386
folks that go into high schools and

44:33.386 --> 44:35.552
actually administer the as vap in high

44:35.552 --> 44:37.719
schools and then often help facilitate

44:37.719 --> 44:40.110
post test interpretation um and other

44:40.110 --> 44:42.110
aspects of the program and actually

44:42.110 --> 44:44.570
where we still see a foothold inside of

44:44.570 --> 44:46.626
high schools , it's usually our test

44:46.626 --> 44:48.737
administrators because they've formed

44:48.737 --> 44:50.903
long term relationships with the local

44:50.903 --> 44:52.903
high schools and there's a level of

44:52.903 --> 44:55.300
trust . Great , so glad to hear that

44:55.310 --> 44:58.200
because as you all know , recruiters

44:58.210 --> 45:00.880
are so important , but in in s since we

45:00.880 --> 45:03.840
are turning over recruiters about 1 30

45:03.840 --> 45:06.090
year in terms of coming in . And so

45:06.090 --> 45:08.312
it's establishing a relationship almost

45:08.312 --> 45:10.423
every three years with a school and a

45:10.423 --> 45:12.646
high school and administrator , whereas

45:12.646 --> 45:14.812
the test administrators have often had

45:14.812 --> 45:16.868
those relationships for even in some

45:16.868 --> 45:19.034
cases decades . Um and so I completely

45:19.034 --> 45:21.146
agree with you that there is value in

45:21.146 --> 45:23.201
making sure that we're part with our

45:23.201 --> 45:25.201
test administrators were partnering

45:25.201 --> 45:27.201
them with our recruiters um to make

45:27.201 --> 45:29.368
introductions and to , you know , gain

45:29.368 --> 45:31.479
that level of trust and where there's

45:31.479 --> 45:33.423
more recommendations from our test

45:33.423 --> 45:35.479
administrators broadly on how to get

45:35.479 --> 45:37.701
that um you know , access back into the

45:37.701 --> 45:37.240
schools , I think that's a really good

45:37.240 --> 45:40.770
point when I do a test administration .

45:40.770 --> 45:43.300
The last thing I say in the high school ,

45:43.310 --> 45:46.540
is there anything else I can do for you ?

45:46.550 --> 45:49.190
That's those are my words walking out

45:49.200 --> 45:51.256
the door and so they're never out of

45:51.256 --> 45:55.140
our mind one last one math and

45:55.150 --> 45:57.206
you get more than you wanted today .

45:57.206 --> 45:58.928
This is awesome . We are being

45:58.928 --> 46:00.872
innovative with a soldier for life

46:00.872 --> 46:02.817
transition program as well . A job

46:02.817 --> 46:04.594
assistance partnership with the

46:04.594 --> 46:06.817
businesses as well . They're giving job

46:06.817 --> 46:09.039
opportunities for those soldiers either

46:09.039 --> 46:11.261
retiring or getting out after their 1st

46:11.261 --> 46:13.317
1st assignment . And I think you can

46:13.317 --> 46:15.372
well appreciate , you know that that

46:15.372 --> 46:17.428
makes him a great ambassador for the

46:17.428 --> 46:19.650
tire and service in the military and go

46:19.650 --> 46:21.872
back and talk to family members bring a

46:21.872 --> 46:24.094
soldier in And that's also just exiting

46:24.094 --> 46:26.317
the service whether 20 or not with some

46:26.317 --> 46:28.317
level of dignity respect and that's

46:28.317 --> 46:30.483
important . And as you mentioned takes

46:30.483 --> 46:32.483
some very innovative thought . Also

46:33.160 --> 46:35.216
Good afternoon everyone . My name is

46:35.216 --> 46:37.880
Carlos . The reason I'm bringing you in

46:37.880 --> 46:40.102
spanish is because we have more diverse

46:40.102 --> 46:42.213
country . We're getting , we're gonna

46:42.213 --> 46:44.047
become even more diverse . So my

46:44.047 --> 46:46.158
question is very simple . I've been a

46:46.158 --> 46:48.880
member of what's called halo which is

46:48.880 --> 46:50.910
the hispanic hispanic american

46:50.910 --> 46:53.132
leadership organization . When I got to

46:53.132 --> 46:55.188
law school , I was a member of Hossa

46:55.188 --> 46:57.140
now which is the black law student

46:57.140 --> 46:59.440
association , the hispanic association

46:59.450 --> 47:01.561
and the native american association .

47:01.561 --> 47:04.050
I'm also back near scholar and a

47:04.050 --> 47:05.939
president of lulac . The reason I

47:05.939 --> 47:07.939
mentioned all of those chapters and

47:07.939 --> 47:10.050
organizations is because now one time

47:10.050 --> 47:12.640
was there a government recruiter or a

47:12.640 --> 47:14.560
military recruiter ? Our former

47:14.560 --> 47:16.780
infantry officer via O . C . S . And

47:16.780 --> 47:19.002
after leaving the military got promoted

47:19.002 --> 47:21.810
to a military spouse . My suggestion to

47:21.810 --> 47:25.220
you is that we have so many programs ,

47:25.230 --> 47:27.620
whether it's minority or women programs

47:27.630 --> 47:30.050
that we are not happening into . I'm a

47:30.050 --> 47:32.106
former dean of a college and I never

47:32.106 --> 47:34.328
have problems recruiting people because

47:34.328 --> 47:36.439
I know lots of folks who know lots of

47:36.439 --> 47:38.050
folks and who belong to that

47:38.050 --> 47:41.030
organization or to that group and they

47:41.030 --> 47:43.320
went in there and recruited for me and

47:43.320 --> 47:45.487
that's how I've been successful . Just

47:45.487 --> 47:47.209
because you send someone to an

47:47.209 --> 47:49.376
organization that doesn't mean they're

47:49.376 --> 47:49.200
going to identify with the people

47:49.200 --> 47:51.422
you're trying to recruit . Don't send a

47:51.422 --> 47:53.660
cat person if their dog person or vice

47:53.660 --> 47:57.580
versa . We all know how we feel

47:57.580 --> 47:59.580
more comfortable . So I have to get

47:59.580 --> 48:01.747
going because I have to get my child .

48:01.747 --> 48:04.550
But my suggestion is that send people

48:04.550 --> 48:06.606
to those organizations upper bound .

48:06.606 --> 48:09.630
They will do the work for you . Use

48:09.630 --> 48:11.900
them look up different organizations in

48:11.900 --> 48:13.956
your communities . This , you know ,

48:13.956 --> 48:16.122
the ones I'm most familiar with is the

48:16.122 --> 48:18.344
minority communities . I've never had a

48:18.344 --> 48:20.456
problem recruiting folks . So I leave

48:20.456 --> 48:22.289
you with the applicants were not

48:22.289 --> 48:24.511
utilizing those wonderful resources out

48:24.511 --> 48:26.920
there . So I very much appreciate those

48:26.920 --> 48:29.087
suggestions and we totally concur with

48:29.087 --> 48:31.253
you not only from a policy perspective

48:31.253 --> 48:33.031
we'll deal with that , but just

48:33.031 --> 48:35.198
connecting with those soldiers who may

48:35.198 --> 48:35.060
or may not want to join and have a

48:35.060 --> 48:37.171
propensity to deserve somebody you're

48:37.171 --> 48:39.227
comfortable talking to , someone can

48:39.227 --> 48:41.393
relate to you , your family conditions

48:41.393 --> 48:43.449
the whole bit . So I concur with you

48:43.449 --> 48:45.616
and certainly something we've taken on

48:45.616 --> 48:47.838
both as a big army through our sessions

48:47.838 --> 48:49.782
are recruiting task force which is

48:49.782 --> 48:51.838
assist at the department of the army

48:51.838 --> 48:54.004
level within trade off and I won't get

48:54.004 --> 48:53.590
into johnny , can probably talk to this

48:53.590 --> 48:56.270
in detail on how we're gonna do it at

48:56.270 --> 48:58.326
the street level , the kitchen table

48:58.326 --> 49:00.548
level with all the communities that you

49:00.548 --> 49:02.603
just mentioned . Thank you so much .

49:02.603 --> 49:04.826
Great suggestion though . Don't be late

49:04.826 --> 49:04.020
picking up your kids .

49:10.440 --> 49:14.170
Can you come to the microphone ? Sorry .

49:17.990 --> 49:20.660
Hi , I'm Yvette co I'm the acting

49:20.660 --> 49:22.660
assistant secretary of the army for

49:22.660 --> 49:24.771
manpower and reserve affairs . I work

49:24.771 --> 49:26.938
with all of these wonderful colleagues

49:26.938 --> 49:28.993
on the stage and I just wanted to um

49:28.993 --> 49:31.271
add on to what general Brito said . Um ,

49:31.271 --> 49:33.550
we are working closely with our civic

49:33.560 --> 49:36.350
organizations . In fact , the army had

49:36.350 --> 49:38.517
a center of excellence at the national

49:38.517 --> 49:41.400
lulac um , convention in Puerto rico .

49:41.400 --> 49:43.567
Just a couple of weeks ago . I see the

49:43.567 --> 49:45.622
sergeant major uh , in the front who

49:45.622 --> 49:47.567
was there speaking on our , on our

49:47.567 --> 49:50.330
behalf . We have baia , we have um , a

49:50.330 --> 49:52.400
lot of connective tissue with those

49:52.400 --> 49:54.344
civic organizations . So I want to

49:54.344 --> 49:56.456
assure you all that we are actively ,

49:56.456 --> 49:58.622
we have in the past and we're going to

49:58.622 --> 50:00.678
continue working with those kinds of

50:00.678 --> 50:02.789
organizations in the future . Um , Mr

50:02.789 --> 50:04.900
Beach , um , the Dasa for E . N . I .

50:04.900 --> 50:08.790
Um , inclusion . Um , and also he

50:08.790 --> 50:10.568
is the principal advisor to the

50:10.568 --> 50:13.880
Secretary of the army , reports to her

50:13.880 --> 50:17.320
through the M . N . R . A . And works

50:17.330 --> 50:19.441
very closely with those organizations

50:19.441 --> 50:21.497
each and every day . So we are doing

50:21.497 --> 50:24.350
that . I don't have a question .

50:26.290 --> 50:29.700
Thank you , ma'am , sir . Thanks to

50:29.700 --> 50:31.922
everybody on the panel and everybody in

50:31.922 --> 50:34.033
the audience , quite frankly for your

50:34.033 --> 50:35.922
leadership , your passion and the

50:35.922 --> 50:37.922
specific line of effort that you're

50:37.922 --> 50:39.978
responsible for in terms of not just

50:39.978 --> 50:41.589
recruiting but retention and

50:41.589 --> 50:44.210
opportunity . And I think as I heard MS

50:44.210 --> 50:46.210
Miller allude to when we talk about

50:46.210 --> 50:48.377
opportunity . We're also talking about

50:48.377 --> 50:50.950
transition . Um , and so addressing ,

50:51.110 --> 50:53.277
you know , sir , as you framed and not

50:53.277 --> 50:55.166
just the challenges , but but the

50:55.166 --> 50:57.388
opportunities . My name is Miguel . How

50:57.388 --> 50:59.277
with the raelian group , but more

50:59.277 --> 51:01.443
importantly , I'm a soldier for life ,

51:01.443 --> 51:03.554
having spent 25 years in infantry and

51:03.554 --> 51:05.777
special forces , but perhaps one of the

51:05.777 --> 51:07.999
most impactful assignments I had was as

51:07.999 --> 51:09.666
the commander of the southern

51:09.666 --> 51:11.721
California recruiting battalion from

51:11.721 --> 51:13.830
2008 to 2010 . So not quite the same

51:13.830 --> 51:16.052
market environment that we face today ,

51:16.052 --> 51:18.386
but nonetheless coming out of the surge ,

51:18.386 --> 51:20.740
challenging time , uh , flash forward

51:20.740 --> 51:23.350
to 2013 when I retired and I had the

51:23.350 --> 51:25.990
honor to be selected to serve under

51:25.990 --> 51:28.290
President Bush overseeing his

51:28.290 --> 51:30.840
transition programs for military

51:30.840 --> 51:33.100
service members transitioning military

51:33.100 --> 51:35.800
and our veterans . Uh And at that time

51:35.800 --> 51:38.660
the crisis was veteran employment uh

51:38.670 --> 51:40.850
particularly for our junior enlisted

51:40.850 --> 51:43.200
without a four year degree flash

51:43.200 --> 51:45.144
forward 10 years . That is not the

51:45.144 --> 51:47.270
crisis now . The crisis is recruiting

51:47.610 --> 51:50.470
but it was striking to me having spent

51:50.470 --> 51:53.450
times and and both of those issue areas

51:53.460 --> 51:56.190
um that were really good at attacking

51:56.190 --> 51:59.230
those problem sets in different pillars .

51:59.240 --> 52:01.990
But I came to find it's the same people ,

52:01.990 --> 52:04.500
it's the same centers of influence .

52:04.500 --> 52:07.530
It's the same issues in terms of tying

52:07.530 --> 52:10.400
together that continuum of purpose

52:10.400 --> 52:13.260
belonging and opportunity . And I loved

52:13.260 --> 52:15.427
how the chief framed in an opportunity

52:15.427 --> 52:17.780
like no other be all you can be . Um

52:17.780 --> 52:20.290
And so my question is how are we

52:20.290 --> 52:23.260
thinking and approaching the issue of

52:23.260 --> 52:26.530
recruiting but tying together the full

52:26.530 --> 52:28.750
life cycle in terms of service and

52:28.750 --> 52:32.250
retention and then the transition . Um

52:32.260 --> 52:34.570
because the success across all three

52:34.570 --> 52:36.820
are really integrated . Thank you .

52:38.560 --> 52:40.616
I'll start and I'll pass it on to my

52:40.616 --> 52:42.671
battle buddy johnny and I definitely

52:42.671 --> 52:44.782
don't want to oversimplify it because

52:44.782 --> 52:46.893
this is very complicated first of all

52:46.893 --> 52:46.330
Miguel , thanks for your for your

52:46.330 --> 52:48.790
service , both in uniform and continued

52:48.790 --> 52:50.957
interest out of uniform as well . Very

52:50.957 --> 52:53.068
much appreciate that . Um But part of

52:53.068 --> 52:55.123
it came to just really understanding

52:55.123 --> 52:57.234
the total environment and as you said

52:57.234 --> 52:59.290
from a future soldier at his kitchen

52:59.290 --> 53:01.012
table all the way to when they

53:01.012 --> 53:03.179
transitioned from a O . C . P . S to a

53:03.179 --> 53:05.290
suit and tie and all that needs to be

53:05.290 --> 53:07.512
put into this . So I would offer up and

53:07.512 --> 53:09.401
definitely an approach that we're

53:09.401 --> 53:11.401
taking now , Mrs mentioned that the

53:11.401 --> 53:10.880
task force support we're getting at the

53:10.880 --> 53:13.080
army , Mr Miller clearly represent the

53:13.080 --> 53:15.370
OSD level support also reached out to

53:15.370 --> 53:17.092
academia and others so that we

53:17.092 --> 53:19.148
understand this and and our civilian

53:19.148 --> 53:21.203
professionals as well . The civilian

53:21.203 --> 53:23.426
market to put it back in my grunt terms

53:23.426 --> 53:25.370
though and operationalized in this

53:25.370 --> 53:27.537
solution . What are you doing and what

53:27.537 --> 53:29.759
can we do in the strategic space ? What

53:29.759 --> 53:31.426
can we need to be done in the

53:31.426 --> 53:33.370
operational space and the tactical

53:33.370 --> 53:35.370
space as well . Not to say that the

53:35.370 --> 53:37.481
operational approach is a solution to

53:37.481 --> 53:39.703
everything but with the army and that's

53:39.703 --> 53:39.340
how we solve problems and this is a

53:39.340 --> 53:41.507
tough problem and we do hard stuff and

53:41.507 --> 53:43.870
go out and get it done . But the the

53:43.880 --> 53:46.200
the the the players and all of that and

53:46.200 --> 53:48.200
not only just uniformed as well are

53:48.200 --> 53:50.089
recruiting command , working with

53:50.089 --> 53:52.367
academia , working with the principals ,

53:52.367 --> 53:54.422
working with the hospitals as I just

53:54.422 --> 53:56.644
mentioned are our policies and programs

53:56.644 --> 53:58.811
for transition for life to get at this

53:58.811 --> 54:00.922
thing and get at it quickly before it

54:00.922 --> 54:02.922
impacts the readiness of the army ,

54:02.922 --> 54:04.811
which we're not going to allow to

54:04.811 --> 54:06.811
happen . I know general Davis and I

54:06.811 --> 54:08.922
don't want to steal this . Thunder is

54:08.922 --> 54:11.033
very much taking some very innovative

54:11.033 --> 54:12.867
approach looking internal to our

54:12.867 --> 54:15.033
recruiting enterprise , which is large

54:15.033 --> 54:16.922
and understanding the landscape ,

54:16.922 --> 54:19.089
understanding the problem . Do we need

54:19.089 --> 54:21.200
to attack the Look , I'm sorry . Look

54:21.200 --> 54:23.422
at the how we market differently in our

54:23.422 --> 54:25.533
offer . Yes . Both locally nationally

54:25.533 --> 54:27.867
and down at the strategic level as well .

54:27.867 --> 54:27.640
And based off one of the questions we

54:27.640 --> 54:30.090
had also reach out to those that we may

54:30.090 --> 54:33.050
not have in the past uh to give that

54:33.050 --> 54:35.780
opportunity to continue to serve .

54:35.780 --> 54:37.947
Whether it's one enlistment , 20 years

54:37.947 --> 54:40.060
upon retirement and transition with

54:40.060 --> 54:42.282
dignity , respect johnny have taken way

54:42.282 --> 54:44.504
too much . But I would like to get your

54:44.504 --> 54:46.782
thoughts as well . Well , first of all ,

54:46.782 --> 54:48.616
thanks . Uh Sir , that's a great

54:48.616 --> 54:50.671
question and something that has been

54:50.671 --> 54:53.110
certainly on my mind because why we're

54:53.110 --> 54:55.166
beginning to really see ourselves in

54:55.166 --> 54:57.170
this environment uh , given the

54:57.170 --> 54:59.281
challenges and it's really opened our

54:59.281 --> 55:01.114
eyes . So when I think about the

55:01.114 --> 55:04.480
ability to uh penetrate

55:04.490 --> 55:07.370
down across the communities , uh , we

55:07.380 --> 55:09.658
we have a bunch of agencies that exist ,

55:09.658 --> 55:11.880
but we didn't really synchronize them .

55:11.880 --> 55:13.991
So that's what I'm what you just said

55:13.991 --> 55:16.070
is something I am , I am personally

55:16.070 --> 55:18.750
involved in in terms of how to to fully

55:18.750 --> 55:21.690
utilize leverage soldiers for life .

55:21.700 --> 55:25.550
Local marketing , our social media ,

55:25.560 --> 55:28.750
our partnerships . One of things , uh

55:28.760 --> 55:32.300
big , uh big thanks to the

55:32.310 --> 55:36.210
chief was partnering a active duty

55:36.210 --> 55:38.266
division with each of our recruiting

55:38.266 --> 55:40.432
brigades . So example , 101st Airborne

55:40.432 --> 55:42.488
Division is directly linked with our

55:42.488 --> 55:44.488
third recruiting brigade . This has

55:44.488 --> 55:46.543
never happened before in history and

55:46.543 --> 55:48.488
what we have to do with that small

55:48.488 --> 55:50.710
brigade is really leverage all of these

55:50.710 --> 55:52.821
wonderful assets , uh , and really be

55:52.821 --> 55:55.270
able to have an impact in that uh ,

55:55.280 --> 55:57.870
that brigade area of operation . And ,

55:57.880 --> 55:59.860
and don't forget bring in school

55:59.860 --> 56:02.470
Superintendent scott A . R . A . I mean

56:02.470 --> 56:04.414
I can go down the list . So when I

56:04.414 --> 56:07.010
think I call it the super summit with

56:07.010 --> 56:09.066
all my teammates , if you execute an

56:09.066 --> 56:11.820
event is the super summit involved and

56:11.820 --> 56:14.380
have just like you said VSO is how do

56:14.380 --> 56:16.880
we bring everyone together to

56:17.100 --> 56:20.710
maximize our wonderful impact wherever

56:20.710 --> 56:22.890
we are ? So thanks . And , and I'll

56:22.890 --> 56:25.001
just add briefly cause I know we have

56:25.001 --> 56:27.223
other folks who want to ask questions ,

56:27.223 --> 56:29.390
but on your point about transition , I

56:29.390 --> 56:28.840
think at an OsD level , it's something

56:28.840 --> 56:31.070
that we're very attuned to . Um , it's

56:31.070 --> 56:33.126
not survey data that we collect , it

56:33.126 --> 56:35.237
comes from someplace else , but there

56:35.237 --> 56:37.610
is some indication that uh , military

56:37.620 --> 56:40.120
members themselves are less likely to

56:40.120 --> 56:42.342
recommend military service to the youth

56:42.342 --> 56:44.564
in their lives . We've seen that metric

56:44.564 --> 56:46.787
increase . And I think for us it's very

56:46.787 --> 56:48.898
important to make sure that um , in a

56:48.898 --> 56:50.676
transition that it's a positive

56:50.676 --> 56:52.676
experience . Um , so that that they

56:52.676 --> 56:54.787
don't leave for whatever reasons that

56:54.787 --> 56:54.480
they're choosing to leave or it's it's

56:54.480 --> 56:56.610
a full retirement . That that process

56:56.610 --> 56:58.900
is um , a smooth process . It's

56:58.900 --> 57:01.530
positive . Um , and that we are

57:01.530 --> 57:03.270
potentially even showcasing

57:03.270 --> 57:05.381
opportunities . We still have to stay

57:05.381 --> 57:07.740
connected with the military um whether

57:07.740 --> 57:10.460
full time part time , uh even outside ,

57:10.470 --> 57:12.414
you know the U . S . A . Jobs very

57:12.414 --> 57:14.860
strict confines . Um We are committed

57:14.860 --> 57:17.027
to that so much so that we're actually

57:17.027 --> 57:19.138
looking at right now . Our transition

57:19.138 --> 57:21.304
assistance programs , oversight within

57:21.304 --> 57:23.471
OsD is within our readiness division .

57:23.471 --> 57:25.638
We're actually looking at moving it to

57:25.638 --> 57:27.693
my division um as kind of a personal

57:27.693 --> 57:29.749
life cycle approach . And so I think

57:29.749 --> 57:31.638
your point is extremely well made

57:31.638 --> 57:33.582
because it does come full circle .

57:33.582 --> 57:36.220
Thank you so much . I'm confident with

57:36.220 --> 57:38.109
this leadership . We have all the

57:38.109 --> 57:40.390
capabilities just tying it all together

57:40.390 --> 57:42.612
as you said sir , operational Izing and

57:42.612 --> 57:44.723
activating all of our networks . When

57:44.723 --> 57:46.834
we look back at 2030 . I hope we look

57:46.834 --> 57:48.946
back at this panel and look what look

57:48.946 --> 57:51.001
what we as an army did . Thank you .

57:52.000 --> 57:54.620
Thank you . Um Quickly many of you may

57:54.620 --> 57:57.150
have question cards , blank cards that

57:57.150 --> 57:59.670
you can fill out . If we do not get to

57:59.670 --> 58:01.870
all of them , we will be collecting

58:01.870 --> 58:04.037
these and we will be sharing them with

58:04.037 --> 58:06.300
the panel asking for them to provide

58:06.300 --> 58:08.356
their remarks and comments and we'll

58:08.356 --> 58:10.356
get this pushed back out at a later

58:10.356 --> 58:12.578
date . So don't be hesitant to complete

58:12.578 --> 58:14.522
the cards at this time . Yes sir .

58:14.522 --> 58:16.300
Please go ahead McCarley . Mark

58:16.300 --> 58:18.720
McCarley upon my retirement from this

58:18.720 --> 58:21.230
great army . I returned to home a

58:21.230 --> 58:23.940
record and found myself a commissioner

58:24.020 --> 58:27.650
of my small city and within that

58:27.660 --> 58:31.170
array of civic leaders . A good number

58:31.170 --> 58:34.800
supported junior ROTC and

58:34.800 --> 58:36.800
lamented the fact that it was very

58:36.800 --> 58:40.630
difficult to locate junior ROTC s

58:40.640 --> 58:43.610
within the school district . Uh some

58:43.620 --> 58:47.240
attributable to political issues

58:47.250 --> 58:51.130
and others attributable to resources .

58:51.140 --> 58:54.460
And so with that the question has to be ,

58:54.470 --> 58:58.170
is the army prepared to direct

58:58.180 --> 59:00.300
greater resources toward that

59:00.310 --> 59:03.230
invaluable program . And before General

59:03.230 --> 59:06.770
Davis answers that question , I have a

59:06.780 --> 59:09.310
note of gratitude and commendation for

59:09.310 --> 59:12.200
something you and your staff did with

59:12.200 --> 59:15.250
respect to recruiting . Uh and of

59:15.250 --> 59:17.750
course talking about the army and its

59:17.750 --> 59:20.830
impact , you opened the aperture

59:20.840 --> 59:24.410
for 1800 retired

59:24.420 --> 59:27.870
general officers and flag officers to

59:27.870 --> 59:30.390
make contact with both your senior R .

59:30.390 --> 59:32.723
O . T . C . S and your junior R . O . T .

59:32.723 --> 59:35.160
C . S . Now we are infusing this is

59:35.160 --> 59:37.630
from tiff con the flag and general

59:37.630 --> 59:39.852
officer organization . Some of you will

59:39.852 --> 59:41.519
of course matriculate to that

59:41.519 --> 59:43.990
organization upon retirement and we are

59:43.990 --> 59:46.350
infusing those general officers and

59:46.350 --> 59:49.440
some flag officers into the J . R . T .

59:49.440 --> 59:51.770
C . The high schools for the purpose of

59:51.780 --> 59:54.490
explaining the army message , foreign

59:54.490 --> 59:57.070
policy discussions and of course

59:57.080 --> 59:59.180
reaching out for the big purpose of

59:59.180 --> 01:00:03.180
recruitment . Well , first of all

01:00:03.180 --> 01:00:06.990
sir , thanks and uh I know um I'm in

01:00:07.000 --> 01:00:09.770
recruiting command now but did depart

01:00:09.780 --> 01:00:11.836
cadet command . So I'm very familiar

01:00:11.836 --> 01:00:15.830
with junior ROTC . So um there is

01:00:15.840 --> 01:00:18.100
discussions about expansion and let me

01:00:18.110 --> 01:00:20.930
just set the stage , let me provide

01:00:20.930 --> 01:00:23.097
context . So the program was initiated

01:00:23.097 --> 01:00:26.100
1916 is really stood up in this , uh

01:00:26.110 --> 01:00:29.040
some of the uh states in the southeast

01:00:29.040 --> 01:00:32.380
florida , some in Georgia , Louisiana .

01:00:32.390 --> 01:00:34.557
And it really blossomed from that over

01:00:34.557 --> 01:00:37.590
the next 100 years . So about 70% of

01:00:37.590 --> 01:00:39.910
our junior r O T C . S are sitting in

01:00:39.910 --> 01:00:42.070
the , what is the florida up through

01:00:42.070 --> 01:00:45.250
Virginia , through texas . Uh and

01:00:45.250 --> 01:00:47.510
that's where , so there's not equal

01:00:47.510 --> 01:00:49.732
distribution across the United States .

01:00:49.732 --> 01:00:53.150
So there's a request uh , to expand ,

01:00:53.150 --> 01:00:55.317
depending on decisions , don't want to

01:00:55.317 --> 01:00:57.594
get ahead of our army , senior leaders ,

01:00:57.594 --> 01:01:00.170
but up to 50 schools a year for five

01:01:00.170 --> 01:01:03.040
years , which would impact , first of

01:01:03.040 --> 01:01:05.096
all , we want to place them in areas

01:01:05.096 --> 01:01:07.262
where the army is not and impact up to

01:01:07.262 --> 01:01:09.910
300,000 additional students . So , I

01:01:09.910 --> 01:01:12.021
mean , as you know , that's uh that's

01:01:12.021 --> 01:01:15.890
ongoing , but it is uh it's

01:01:15.900 --> 01:01:18.090
it's just to give you an idea when you

01:01:18.090 --> 01:01:20.146
think about , let's say , you know ,

01:01:20.146 --> 01:01:22.368
Georgia , there's more JR Tcs and let's

01:01:22.368 --> 01:01:24.730
say Georgia than there are in michigan

01:01:24.730 --> 01:01:27.620
Illinois , Wisconsin and Minnesota

01:01:27.620 --> 01:01:31.040
combined . So thank you

