WEBVTT

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Hello everyone and welcome to the

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weekly water update For today May 12

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I am Commander Jillian , Deputy chief

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of Staff of mega regions . one of the

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support measures that put in place to

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assist housing residents during the

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water crisis was the emergency Family

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assistance central . That was located

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in the military family support center .

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The effect has been a one stop shopping

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center where residents could reach

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clinicians , chaplains , legal services ,

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personal financial management and

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housing office representatives

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following the Department of Health's

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amended health advisory in March of

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this year and as residents have

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returned home and settled their claims

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this reduction there has been a

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reduction Excuse me and the demand for

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services As such . FX operations will

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conclude as a close of business

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tomorrow Friday , May 13th .

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The call center will also be

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deactivated that number

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(866) 525 6676

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will will will take its place will be

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the military and family support Central

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member . So this does not mean that the

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support that we previously offered

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would go away completely for continued

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assistance with the water crisis . You

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can contact the Military Sports Center

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at (808) 474 19

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During normal business hours which are

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Monday through Friday from 0730 to 1600

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today for our update , we are going to

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answer questions that came email and

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social media . They will cover a

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variety of topics meant to provide you

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with as much information as possible

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Before we answer those questions . Um

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So the last health advisory was amended

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on March 18 when the hawaii Department

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of Health declared the water safe for

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all uses in the last few zones . And as

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you see all the listed here , we

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continue testing and monitoring the

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water as part of the long term

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monitoring program . And those results

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can be found at J . B P H H . Dash

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safe waters dot org on that page are

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also able to click on the zone that you

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live in and see what results are there

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for those barriers . So as I said

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before , we're going to discuss some

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questions and answers that have been

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submitted to us . I will be reading

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answers provided by subject matter

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experts . So first question veronica

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has a question about the safe water

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site . She asked why has I one been

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the only area updated with long term

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testing results on the safe water site

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As of May six , summaries and

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laboratory results are posted on the

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safe waters website for four zones for

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month one . Long term monitoring these

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zones are and however , Zone B one

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Camp Smith Zone G one Alma wanna

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Military reservation , Zone H three and

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Redhill Housing Zone I won . These

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are the zones for which sampling has

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been completed validated , reviewed by

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the Hawaii Department of Health and

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summarized by the Navy . The remaining

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15 zones have been tested and validated

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and are awaiting summarization by the

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Navy and Final Review by the Department

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of Health over the next few weeks . We

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will post those summaries and sampling

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results on each zones page as soon as

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they have completed the review process .

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As a reminder , the safe waters website

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is J B P H H dash safe waters dot

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org . Our second question , Michelle

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has a question about T . L . A payments .

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Um question Hi , we still haven't

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received our last installment of T L .

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A . Where is the best place to get

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support on this ? So military T . L . A

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claims are being processed as soon as

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they are received and Generally within

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30 days and posted on the member's el

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es within 1 - two pay periods . If you

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have concerns , please reach out to

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your command CPP a first for Navy

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personnel to verify the claim was

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submitted and where it was in process

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or where it is in process . If there

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are additional questions regarding

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processes processing of navy T L . A

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claims including members that are

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deployed or T D Y . You can call 24

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hours a day , seven days a week . The

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number is

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83333066

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to 2 . Again 833330

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6622 . Or you can call the PSD TL A

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support line

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At

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8084712314 or 2330 . And again ,

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there is also an email site that you

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can use if you don't want to call and

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that is w underscore P R L H

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underscore PSD dash emergency

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dash water dash T L A at navy dot mil .

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And this is something that we can

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provide on our website as well guidance

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for all of our our other service

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components , Air Force , Marine Corps

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and Coast Guard can be found on the

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water resources web page or by reaching

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out to the individual Service Finance

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Center or their personnel support

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detachment . So

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Meghan would like additional

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information to address concerns over

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the quality of the water . She asks ,

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what are you doing about the numerous

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complaints of sheen on water still and

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the health reactions . The joint based

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water response teams are still

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available to respond to concerns such

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as the presence of machine in the water .

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If you are still experiencing a sheen

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on your water , please contact the

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emergency operations center . The phone

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numbers are eight oh

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84491979

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or 8084483 to

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6 to

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44825574482570

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Or 448 - 583 . They will

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discuss the nature of the issue you are

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experiencing and if needed will come to

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your home , evaluate the state of your

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water and test or re flush the water

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system with respect to health concerns .

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Anyone who has experienced in any

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symptoms or have medical concerns

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should always contact their primary

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care physician for those who receive

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care through the Department of Defense

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used the appointment line or secure

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messaging on Mh . S . Genesis patient

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portal or use the tricare nurse advice

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line That is available 24 hours a day ,

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seven days a week . If you are

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experiencing a medical emergency Then

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you're advised to go to the Tripler

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Army Medical Center or the nearest

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emergency room or call 911 early on in

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the response to the contamination of

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the joint based water system , the

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Department of Defense set up an

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incident registry for all affected D .

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O . D . Personnel including families .

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The Navy continues to update this

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registry and respond to the health

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concerns of our service members ,

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civilians and their dependents . But

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now Crystal has a question concerning

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previous test results . Her question ,

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I'm still waiting on the results from

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my home , taken on two December of 2021 ,

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I was given contact information on who

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to contact for the results and no one

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knows who I need to talk to so I can

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see these results . I want the results

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from my home in the weeks following

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notification of the incident . The Navy

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can excuse me conducted immediate

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drinking water sampling in a variety of

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locations . These samples provided the

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Navy insight on the extent of a

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potential contamination in the system .

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This data was crucial for planners in

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developing the flushing and sampling

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efforts that were agreed upon by the

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interagency drinking team which was

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composed of the hawaii Department of

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Health , the Environmental Protection

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Agency and the impacted branches of the

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armed Services . These results were

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previously available on the joint based

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water update website but has been moved

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to J . B . P H . H . Dash safe waters

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dot org . Web page for ease of

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reference to find the results of this

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testing . Go to that the safe waters

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website and select the zone where you

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live . The first entry in the right

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column will read immediate drinking

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water sampling plan and results at the

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end of that paragraph you will find a

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link entitled J . B . P . H . H .

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Immediately immediate drinking water

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sampling plan and results Click on that

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link and you will be taken to a 38 page

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document showing the results of the

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first round of all testing . This

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document outlines the sampling plan for

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the initial round of testing provides a

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data legend and outlines the findings

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more specific . Or excuse me , location

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specific information is included under

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the total organic carbon screening data

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section . So here uh

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test results and results are broken

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down by sampling I . D . Which is

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typically a building name or a street

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address . So the type of

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information available on the safe

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waters web page can be found in this

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graphic which is also posted on the

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joint base facebook page ,

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Christie has a question about D .

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Feeling Redhill , is there a timeline

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for the shutdown of Redhill or it's de

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fueling the navy is on course to comply

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with Secretary of defense Austin's

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order to refuel and permanently close

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the Red Hill bulk fuel storage facility .

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We are working in close collaboration

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with our interagency partners which

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include the E . P . A . Department of

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Health , US indo pacific Command and

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Defense Logistics Agency to develop and

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execute a responsible and

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environmentally safe process to de fuel

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and permanently shut down the facility .

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As you may know , the Department of

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Health issued an emergency order on May

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six that calls upon the Navy to lay out

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the process to dif you'll and

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permanently close the Red Hill facility .

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Both the D . O . H . And the Navy agree

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that the feeling and closure must be

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carried out in a way that is protective

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of safety , human health and the

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environment . We will ensure that the

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filling and closure of the facility is

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done as quickly as possible consistent

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with maximum safety procedures . Safety

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is our number one priority in executing

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this guidance . That

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was your water update for today . We'll

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see you next thursday at the same time .

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We're monitoring your questions on

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facebook . And you can also email

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questions to cnR H P A O

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at gmail dot com . Don't forget our

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water website which is a navy dot mil

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backsplash joint based water and check

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out the latest water data at J B P H H

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dash safe waters dot org . You can also

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check out all the good stuff that's

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happening around our community at Great

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life Hawaii dot com backslash backslash .

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Excuse me , We got you . Thank you for

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being our community and Ohana , please

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stay safe . Take care of yourselves and

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one another until next time . Thank you .