WEBVTT

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Hello everyone and welcome to the daily

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water update for february the third .

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I'm Captain Darren Gunther , Chief of

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Staff for Navy region Hawaii as we

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continue the process of restoring

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drinking water to your homes . We want

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to ensure you have a better

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understanding of what we're doing and

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of the support services available to

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you during this time . So today we're

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gonna answer some more of your

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questions . We have seven in total and

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there are a broad mix of topics of

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things that are of interest to you and

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in order to keep you up to date .

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Before we get to those questions though ,

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let's take a look at our flushing map

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and some of the updates there .

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The latest chart is up on our water

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website that's navy dot mil slash joint

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base water . And it reflects 15

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zones or neighborhoods that are

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complete with all their system and

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facilities and homes flushing and

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four zones that are currently underway .

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So are active flashers today , an

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update on those four zones , Aaliyah

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Manu is broken into three zones and

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we're almost complete there as a matter

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of fact about an hour ago , my numbers

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are updated to then and in our southern

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zone were complete with that southern

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zone and Aaliyah Manu with 230 homes

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completed in total . And then in the

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central zone we've completed 917 of

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918 homes . So just one left there and

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then in the northern Zone , 375 of

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379 homes . So we are just wrapping

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up Aaliyah Manu as we speak . we're in

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the final homes for completion and we

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should be done here shortly And then

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also we got our start in Catalina Beach

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homes . So we've done 233 of

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the 1,457 homes in that

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neighborhood again , those flushing

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operations are going to go through the

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rest of the week and likely into

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Saturday . All right . The rest of our

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zones awaiting their sample results

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from both their system and or drinking

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water sample tests that were taken in

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the homes and in the facilities . So ,

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a number of them are in that

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situation right now . Waiting . However ,

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I want to highlight that we have posted

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distribution , drinking water

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distribution system . Test results for

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several neighborhoods out there . They

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were just posted late yesterday . Those

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are from the neighborhoods right up

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here of Hailey , Hailey Marine Barracks

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and hospital Point , and then also

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for our eastern neighborhoods over here

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of Catlin Park , May , Leila , Doris ,

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Miller , Halsey Terrace , and Radford

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Terrace . Again , you're drinking water

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distribution system . Test results are

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posted and for each of those

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neighborhoods , you've got two

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documents up , there is a summary

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document of 5 to 10 pages summarizes

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all of the test results . And then if

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you're interested in seeing the actual

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sort of data in its entirety . Those

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results are also posted anywhere from

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60 to 100 pages for each of those

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neighborhoods . Alright , so that is

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your map update for today .

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Okay . What I'd like to do now is move

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on to the questions that you posed . So

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these questions were were put into us

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either on our facebook page or through

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the email address that will provide

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again at the end of today's session .

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And we have seven questions from

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several different people out there in

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several of the different neighborhoods .

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So the first question is from T and

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it's a flushing question . Uh T has

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asked two related questions . Where is

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the flush water going ? And second , if

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the water coming out of the flush is

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not safe to drink , how is it safe for

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the environment ? Good question . So

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you've heard us talk about the

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interagency drinking water system team .

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Some people call it the I . W . S .

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Which is made up of experts from the

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Hawaii Department of Health and the

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Environmental Protection Agency . The

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Army and the Navy experts are also in

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that team . The Interagency drinking

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water team worked cooperatively to

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develop and approve a drinking water

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distribution system recovery plan

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governing the efforts to restore the

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drinking water within the joint based

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system . As part of this plan , the

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Navy has been using granulated

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activated carbon units to filter any

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pollutants from the water used to flush

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both neighborhoods and individual

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residences before installing and

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operating those carbon units or gas

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tax . The Navy obtained a discharge

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permit from the Department of Health

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which established discharged sampling

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and testing requirements and

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limitations . The water discharged from

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the flushing is primarily being

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discharged to the landscape or the

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stormwater system flushing from homes

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is generally discharged primarily to

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the sewer system , which is then

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further filtered at the wastewater

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treatment plant . These methods have

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been authorized by the Department of

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Health and if you'd like to view the

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plan , you can find it under our Water

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resources web page under the flushing

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plan tab . Look for the link titled

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drinking water distribution system

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recovery plan . Okay . The next

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question comes from Kristen and it's a

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post flushing question , christian

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christian commented on the presence of

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a sheen on their water following a

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flush and would like to know what the

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next step should be . If you observe

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machine or anything unusual in your

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water even after the in home flushing

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has been completed , please call the

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Joint Base Pearl Harbor Hickam

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Emergency operations center and I'm

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going to provide several numbers .

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(884) 491 979

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or

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4483262

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or

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448

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25,574,482,570 or 88448

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2583 . You'll be asked to provide your

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name , address , phone number and also

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a description of the issue you're

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currently having that information is

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going to be collected and passed to our

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Naval facilities Engineering command

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Water response team who are in a

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representative from that team will call

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you to discuss the issue and then

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possibly schedule a follow up site

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visit after that discussion and so

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please . If you have any issues with

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your water out there , we're going to

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ask you to call in so that we can

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respond . Okay . The next question is

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on testing . It's from Lindsay . She

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asked why the Navy is not using on

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island laboratories to test the water .

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Good question . There are currently no

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Department of Health certified labs on

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island that are able to support the

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fidelity and degree of testing

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necessary to support this operation .

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For that reason , our samples are sent

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to seven different labs on the mainland ,

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all of which are certified by both

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the Hawaii Department of Health and the

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Environmental Protection Agency . One

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of those labs is operated by the ePA ,

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a summary of drinking water analytical

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methods , analytics , action levels and

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method detection limits are outlined in

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the drinking water approved drinking

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water sampling plan , which is approved

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by the Interagency drinking water team .

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And that can be found again on the

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Water resources web page . Okay . Water

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distribution question Samantha

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asks , She says that , she asked the

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personnel at the Mackay rec center

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about water distribution was told they

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had they had recently stopped water

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distributions where the other locations

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where registrants can still get water .

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First of all , McKay rec center remains

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open for water distribution and has

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never shut down . The Navy is still

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providing potable water bulk containers

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and bottled water for families impacted

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by this crisis . This began shortly

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after a response began and we've been

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providing one gallon of bottled water

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per person per day and up to 10 gallons

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of clean water per family for visit ,

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per visit . That water that clean water

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bulk waters from a clean source

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separate from the affected Navy water

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system . Our water distribution sites

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which are listed also on our water

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resource web page include Halsey

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Terrorist Community center , which

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supports the Doris Miller , Halsey

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Terrace and Radford Terrorist

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neighborhoods . The annex parking lot

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on bougainville , The Catalan park

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community center , the Ohana Newey

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Hickam McKay rec center located next to

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trade winds . Again , that's still open

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the Amaar housing location in multiple

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locations at Amaar housing across from

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the Hickam Officer Field Worthington at

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first that one has a little separate

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hours from eight AM to six PM . Manana

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housing at 8:40 Acadia Road .

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And finally , an Iroquois point Water

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is being provided at the Catalina Beach

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Homes Community center . We would ask

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you to please bring those clean

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reusable jugs and containers to fill

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and water is available from seven a.m.

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To eight p.m. Daily outside of the

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locations I just mentioned that might

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have unique hours . Okay , that's why

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our distribution . Alright a question

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from leah on the EMR Gate leah is

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resident of EMR and asked if the back

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gate could be open of Em are

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if it could be open from 06 to 2200 to

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reduce some of the inconvenience

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residents are dealing with the gates at

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Alabama . New military reservation are

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not under the control of joint base but

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they are controlled and operated by U .

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S . Army Garrison Hawaii . And so what

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we've done is we've passed your

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question onto the personnel over at

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army Garrison Hawaii for their

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visibility of it . Okay .

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It's a question on T . L . A . Payments

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from Samantha . Samantha asked does

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anyone know when they plan on stopping

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the payments for those staying at home ?

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Here's the answer to the benefits are

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anticipated in two days after the

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Hawaii Department of Health amends

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their order and determines that a water

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in a neighborhood or zone is fit for

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human consumption . This applies both

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to families who opted to move to hotels

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and those families who remained in

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their on base residences . If residents

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would like to tell a paid out within

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the 96 our business hours goal that's

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our goal to pay out those claims for

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service members , Then they should

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submit the final package within seven

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days of the day of termination of

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benefits . Regional Support center

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Hawaii's staff to support that fast

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turnaround on the claims but obviously

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a payment cannot be made until that

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package has been submitted . A video

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explaining that process behind filing

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claims was posted on the joint facebook

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page earlier this morning and I

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recommend you take a look if you have

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the opportunity . There's also an

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information graphic that will help your

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understanding . We hope of the T . L .

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A claims process for questions or

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concerns regarding the process of navy

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claims including members who were

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deployed or T . DY please call 24 hours

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a day . Seven days a week at

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83333066

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to 2 . Or call the personnel support

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detachment Pearl Harbor T . L . A .

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Hotline which is

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884712314 .

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Where there's a separate line in the

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last four . The only ones different on

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this . It's 2330 . And guidance for Air

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Force Marine Corps Coast Guard can be

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found on the Water resources web page .

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Ok . And our final question comes from

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lacey she asks will you give Navy

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families the option to return

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dependence back to the mainland ? So

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families of active duty service members

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who wish to be relocated back to the

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mainland should work their requests for

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early return of dependence . That's

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what the request is called with their

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current command or detailer . These

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requests are being handled on a case by

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case basis through the command that

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you're attached to . Okay ,

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so those are the questions that we have

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today and that concludes our daily

13:41.030 --> 13:43.550
water update for today . Please join us

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tomorrow at the same time . We're

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monitoring your questions as you can

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see on facebook and you can also email

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your questions to see in our H . P . A .

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O . At gmail dot com . Don't forget our

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water info website that's at Navy dot

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mil slash joint based water . And you

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can see those recently updated test

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results there and make sure to check

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out the good stuff at Great Life hawaii

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dot com slash We got you .

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Please remember we're all in this

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together as one community in Ohana ,

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Stay safe , take care of yourself ,

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take care of each other and we'll see

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you next time .