WEBVTT

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Hello . And this video we're offering

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you some tips on receiving your

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household goods . Your new organization

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or unit may assign you a sponsor weeks

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before your reporting date to help you

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during the moving process on the day of

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your delivery you the soldier need to

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be there . If you are married , having

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your spouse there too will help the

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process delivery of household goods

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tends to go faster compared to picking

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up . So work with the movers on where

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you want boxes and furniture placed in

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your new home . For example , tell the

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movers if you want a particular item in

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your living room , basement or upstairs

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bedroom , remember it's your job to let

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them know . The movers will place items

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where you tell them to but only once

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after the truck is empty . You should

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verify an inventory sheet that

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everything was delivered . You can then

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choose if you'd like to have the movers

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unpacking boxes or reassemble furniture

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they disassembled prior to the they

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will also remove all empty boxes and

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packing material when they're finished

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delivering your belongings . It's also

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a good idea at this point to have your

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own personal inventory list available

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to ensure all your items were delivered .

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This is a good idea to have an

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inventory . She , in my experience ,

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I've done about seven PCS moves in 20

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years . The inventory sheet helps you

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have accountability of all your items .

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So it's always good to have that

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resource available . If your household

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goods are not delivered by the agreed

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upon date , you can file a claim with

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the moving company for out of pocket

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expenses like lodging meals and other

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items to relieve the hardship of not

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having your belongings . But you must

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turn in your receipts . Incidentally ,

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the army is now conducting quality

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assurance inspections on 50% of all

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moves . We're gonna look at the clock

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and make sure that stuff on the truck

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was still parked packed in there

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properly . Make sure nothing came loose

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to work that could have caused damages .

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I'm gonna be looking at stuff as it

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comes in seeing if there's damages to

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property if boxes are crushed . Part of

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my evaluations again , welcome to make

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sure they have proper documentation on

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site for the member . Yeah and talk

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with the members , see how things are

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going and making sure that everything

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is fine for me . Give him a business

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card . That's gonna be for both either

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outbound or inbound . But remember no

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if they ever need Anything during their

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pack up or delivery I'm available .

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They can just give me five if any

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issues come up during the delivery and

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cannot be resolved . You should call a

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quality assurance inspector at your

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local transportation office or call the

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U . S . Transportation Command toll

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free hotline at

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18336456683

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The resolution additionally , it's very

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important you complete the online

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customer satisfaction survey to rate

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the moving company at move dot mil .

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This will help improve the quality of

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future moves . Remember if you have any

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issues or questions about or during

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your move you can call your local

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transportation office or call the U . S .

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Transportation commands toll free

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hotline at

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18336456683

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Also you can go online at moved up mill

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for helpful moving information . Mhm .