WEBVTT

00:00.160 --> 00:02.407
- [Elliott Page] 16th
Sustainment Brigade's

00:02.407 --> 00:03.240
culinary experts have gone through

00:03.240 --> 00:04.510
weeks of familiarization training

00:04.510 --> 00:06.500
on Culinary Outpost Food Truck,

00:06.500 --> 00:07.760
an extension of Rheinland-Pfalz

00:07.760 --> 00:09.400
Garrison food service program.

00:09.400 --> 00:11.440
CW3 Zachary Glathar talks about

00:11.440 --> 00:13.070
the food truck's soft opening.

00:13.070 --> 00:15.250
- Soft Openings have been going very well.

00:15.250 --> 00:17.480
It's given a chance for the
soldiers to get accustomed

00:17.480 --> 00:19.390
to their equipment and
get accustomed to a good

00:19.390 --> 00:20.450
flow of customers.

00:20.450 --> 00:21.920
This is also helping them cut-down

00:21.920 --> 00:23.560
on service time and prep time

00:23.560 --> 00:25.190
for the products on the truck.

00:25.190 --> 00:26.023
- [Elliott Page] Sgt. Asia Johnson

00:26.023 --> 00:27.550
highlights what she
observed from customers

00:27.550 --> 00:29.450
while working on the food truck.

00:29.450 --> 00:30.990
- Judging for the customers point of view

00:30.990 --> 00:32.640
what they got of the soft opening

00:33.572 --> 00:35.890
was fast-paced customer service,

00:35.890 --> 00:38.030
which is, the standard is five minutes.

00:38.030 --> 00:40.270
Majority of the customers
waited less than that

00:40.270 --> 00:41.700
but with more time and experience

00:41.700 --> 00:43.090
we would knock that down.

00:43.090 --> 00:44.660
Customers were greeted,

00:44.660 --> 00:45.740
they're treated with respect

00:45.740 --> 00:48.680
and they have healthy Go for Green items.

00:48.680 --> 00:50.540
- [Zachary Glathar] Customer
reviews are very positive,

00:50.540 --> 00:51.820
so I was very excited about it

00:51.820 --> 00:53.540
and they wanna come back for more.

00:53.540 --> 00:55.110
- [Elliott Page] This is
Specialist Elliott Page,

00:55.110 --> 00:56.870
21st Theater Sustainment Command,

00:56.870 --> 00:58.920
reporting from Kaiserslautern in Germany.