WEBVTT 00:10.160 --> 00:14.450 Our Navy’s warfighters defend freedom and democracy around the world. 00:14.450 --> 00:20.070 And when logistics IT expertise is required in port or sea, Naval Supply Systems Command 00:20.070 --> 00:24.930 Business Systems Center is there, solving problems across the fleet, with regional support 00:24.930 --> 00:31.310 sites in Norfolk, Virginia; Jacksonville, Florida; Puget Sound, Washington; San Diego, 00:31.310 --> 00:33.550 California; and Pearl Harbor, Hawaii. 00:33.550 --> 00:35.100 We need to get the ships in. 00:35.100 --> 00:36.309 We need to get them out. 00:36.309 --> 00:41.400 And whatever supplies and services that we can assist with, in the IT field, that’s 00:41.400 --> 00:42.400 what we do. 00:42.400 --> 00:47.219 We want the IT equipment on the boat to be running, operational and useful for the sailors. 00:47.219 --> 00:49.690 We never want to be the reason why a ship doesn’t go out. 00:49.690 --> 00:51.910 And providing support at a moment’s notice. 00:51.910 --> 00:56.860 We’re in the environment where our users are using those systems, so we better understand 00:56.860 --> 00:58.649 how they need to be supported. 00:58.649 --> 01:03.210 Supporting systems like “HICSWIN”— the Hazardous Inventory Control System for Windows— 01:03.210 --> 01:07.540 used by ship’s personnel for inventory control of hazardous materials. 01:07.540 --> 01:13.070 When guided-missile cruiser USS Philippine Sea required last-minute HICSWIN service, 01:13.070 --> 01:15.960 B-S-C’s Regional Support Site in Jacksonville responded. 01:15.960 --> 01:19.760 We contacted NAVSUP Business Systems Center, and in 15, 20 minutes they were there to help 01:19.760 --> 01:20.760 us. 01:20.760 --> 01:26.100 When San Diego’s Point Loma Fuel Depot completed construction, NAVSUP BSC ensured fuel operations 01:26.100 --> 01:29.360 continuity because the west coast team was there. 01:29.360 --> 01:35.730 If we weren’t here to provide that type of direct boots-on-the-ground support, it 01:35.730 --> 01:42.940 would have taken us at least two or three months to do what only now took us two weeks. 01:42.940 --> 01:48.869 In Puget Sound, NAVSUP BSC’s Regional Support Site keeps requisitions and inventory moving 01:48.869 --> 01:50.620 for the Trident Submarines. 01:50.620 --> 01:54.960 The over-the-shoulder, here’s how you fix this so that you can fix it next time, it’s 01:54.960 --> 01:55.960 invaluable. 01:55.960 --> 01:57.560 Invaluable to mission readiness. 01:57.560 --> 02:03.289 We get a lot of support from the NAVSUP BSC team, so that ultimately, that readiness is 02:03.289 --> 02:04.979 maintained aboard ships. 02:04.979 --> 02:06.979 And accountability is enhanced. 02:06.979 --> 02:11.801 When the first littoral combat ship required better inventory management, BSC’S Regional 02:11.801 --> 02:15.820 Support Site in Pearl Harbor developed the software that cut the waste. 02:15.820 --> 02:20.260 Being close to the customer, they have a good sense for what’s important and what isn’t, 02:20.260 --> 02:25.200 and they have an intellectual curiosity, and come up with a concept of operations that’s 02:25.200 --> 02:26.880 gonna drive a solution. 02:26.880 --> 02:31.150 BSC’s regional support sites maintain navy mobile computing equipment for FLC warehouses. 02:31.150 --> 02:34.590 If a tablet or printer fails, it won’t, for long. 02:34.590 --> 02:40.890 We are local, and we can run out and help them if there is an issue, instead of being 02:40.890 --> 02:43.400 on the phone with the mobile device management team. 02:43.400 --> 02:48.070 And when our sailors relocate, their families count on personal property kiosks to ship 02:48.070 --> 02:49.070 their household goods. 02:49.070 --> 02:52.120 BSC’s regional support sites protect that data. 02:52.120 --> 02:56.570 They’re gonna provide us the support technology-wise that otherwise, we wouldn’t be able to get 02:56.570 --> 02:57.580 somewhere else. 02:57.580 --> 02:59.890 Working side-by-side with the fleet warfighter. 02:59.890 --> 03:01.290 Very knowledgeable people. 03:01.290 --> 03:03.620 The IT stuff, they’re good. 03:03.620 --> 03:08.620 NAVSUP Business Systems Center’s Regional Support sites drive lethality and boost navy 03:08.620 --> 03:13.620 readiness by accelerating digital solutions.