(slow instrumental music)
- For many, getting an assignment to Hawaii
is a dream come true.
♪ Dream, dream, dream ♪
- But dreams can easily become nightmares.
♪ Dream, dream, dream ♪
- Telephone signals here were absolutely overloaded
as people called their loved ones to say goodbye
as others ran for cover, it was a chaotic
and confusing scene in a place known for it's tranquility.
- The emergency alert caused pandemonium
when it went out to cell phones
this morning across the island.
Desperate parents put their children into manholes.
Terrified families huddled in closets.
Others shared what they thought
would be their final goodbyes.
- I just want to know that I love you guys.
- Woo, crazy stuff right?
That's why recalls are so important.
But do you really want to be fumbling around with, this?
No, of course not.
Luckily, there's a better way.
This is Recall, it's a mobile app that goes where you go.
Just log in and the latest, most up to date information
will download to your phone using encrypted channels.
It's just like how your bank works.
Imagine having the entire recall roster
available to you in a clean and pocket sized,
but still easy to view format.
Do you need somebody's contact info?
Just tap on their name to get their home and work numbers,
their address and their spouse or supervisor's details.
Do you need to get a hold of someone?
Just slide their phone number to the side
to either send them a text or make a voice call.
Is there no answer and you need
to get them from their house?
Simply tap their address to create a come out map
to their house from wherever you are
using your phone's default GPS app.
Alright, now loose ships kicked off a recall.
What happens next?
Do you expect a phone call?
Do you have to respond to a text message?
What do you do?
Turns out we have a better answer.
How 'bout using a notification?
Not only do you get to see the details on your screen,
but you can either acknowledge or ask for help,
all with a single tap.
And that's where we're at now.
But we still need the programmers to complete
the reporting and metric functions
while providing multi-platform support.
We need long-term sustainment, so this idea outlives me.
And lastly, we need policy to support storing phone numbers
and addresses on a mobile device.
With those three things we can put an end
to the outdated pyramid recalls of old
and embrace the same technology
that financial and healthcare systems use.
So that we can better maintain accountability of our troops.
Their safety is too important not to.