WEBVTT 00:04.000 --> 00:08.140 Yeah he says is going on their about how we actually lower systems 00:08.220 --> 00:10.520 and seven three hundred and five. 00:11.660 --> 00:15.400 So they have given handily for us have seven three key points. 00:16.000 --> 00:18.750 Is we have an accurate numbers marker. 00:19.300 --> 00:21.540 Is easy in this life of the right. 00:22.350 --> 00:26.460 Yet we're for a or and For the nation. 00:27.130 --> 00:31.020 Do we have a few official map location. Do. We know exactly where 00:31.020 --> 00:33.840 it is far it's very easy right. 00:34.410 --> 00:36.720 Within the ranges is a bright. 00:37.310 --> 00:38.290 They're Lara. 00:38.840 --> 00:43.380 We're records do they supported are we confident into law free 00:43.380 --> 00:46.910 these elements work together and That's what we're going to you 00:47.140 --> 00:51.500 and that's exactly profits that were the You have not really 00:51.530 --> 00:56.870 that together center of a new york confidence level. It is to 00:56.910 --> 01:03.100 me today in case the That here enable things like applications 01:03.100 --> 01:07.520 that the user replication applications that he the right mission 01:07.950 --> 01:12.880 of their applications they eat using history. This special place secure. 01:13.500 --> 01:17.470 And so the data behind all there is hastle regrow made. 01:17.470 --> 01:21.600 Sure of what we're communicating that is and the other is investing 01:21.630 --> 01:24.970 and possibly can there and to take this cemetery where we were 01:25.250 --> 01:28.760 the three that are into the future. Posture huge. 01:29.360 --> 01:29.750 This is that. 01:30.500 --> 01:33.910 So that is making sure that those the components come together 01:33.940 --> 01:36.160 and of or something that people in the cockpit. 01:36.670 --> 01:38.630 Contrasting and can relieve. 01:39.410 --> 01:40.270 Serve questions. 01:41.180 --> 01:42.760 Know that for. 01:44.380 --> 01:45.720 There's a new. All. 01:49.140 --> 01:50.380 The At 01:52.800 --> 01:54.380 On their. Own. 01:56.080 --> 02:00.060 It of The so it's a do or to. 02:00.890 --> 02:06.380 Keep and what won't and nineteenth century twenty versus three. 02:07.030 --> 02:11.360 A very quickly without Hollywood launch which is true celeste best. 02:11.530 --> 02:15.040 That's the amazing thing that you on done. But I will say with 02:15.040 --> 02:18.630 what your about a is as they say job one. 02:19.390 --> 02:23.000 Of our civilian thinking about the first time I ever heard and 02:23.090 --> 02:27.330 the army officer a right to work S you want a blackboard with 02:27.330 --> 02:28.530 force assumed to. 02:29.080 --> 02:32.640 Our pollution that's the different of flattered that the battered 02:32.640 --> 02:36.510 the word and actually you and me that you were selected as you 02:36.510 --> 02:37.250 in these so. 02:37.810 --> 02:41.910 The public in the competition everybody usher them the that are 02:41.910 --> 02:48.110 like in the issue right. The the the real fall for all plus wash 02:48.590 --> 02:51.680 that that or you know the army to them right. 02:52.280 --> 02:56.440 Shot in some cases in this line of them idea. What bills or. 02:57.230 --> 03:01.350 Have so thank you for bringing this for thank you for your your 03:01.350 --> 03:06.420 do in job lorne and he giving this beloved use to get the in right. 03:06.750 --> 03:11.000 Sure that all of so we're can be built on top of their. 03:11.600 --> 03:16.220 The You do and job wanna when we were committed to colors from 03:16.220 --> 03:16.850 the. Committee. 03:19.740 --> 03:23.000 There's where they they were. It. 03:23.500 --> 03:29.960 It. Is tests are the Ninty for your here. 03:30.800 --> 03:36.710 We're not just holding is still hear you singing of the issue of. 03:37.240 --> 03:42.550 Into major inventor States from go to the people it awesome that 03:42.860 --> 03:46.170 people are and so I think you can that and the foundation and 03:46.220 --> 03:48.860 that the and this is great that you. 03:50.310 --> 03:56.380 You can and I think you'll forgive their record. Sure in the valley. 03:57.260 --> 04:01.600 To the main that point to that ship level where we now use that 04:01.600 --> 04:05.290 they are actually it we're within striking distance and it's 04:05.640 --> 04:11.150 an one thing where has yet to what we're doing this point is 04:11.180 --> 04:12.900 looking every set yet. 04:13.820 --> 04:17.600 About being one caller pays for for for is you back heckson that 04:17.730 --> 04:20.400 he really awful individuals and groups that. 04:21.240 --> 04:25.920 And then we just finished in this cute milestone personnel and 04:25.960 --> 04:30.680 looking at records that we also may not get associated with this presents. 04:31.220 --> 04:33.480 News the for a week for all. 04:34.000 --> 04:38.910 Right. Basically and we ate yet to the idea that isa with your 04:39.090 --> 04:43.070 rank and the british studies it was completely agree with. 04:43.780 --> 04:44.930 That what you would that. 04:45.790 --> 04:51.120 So we had the whole peace and we're now going to cross and with 04:51.250 --> 04:56.270 accuracy and in there seems to Wimbledon take this process for 04:56.270 --> 05:00.180 it to soldiers and students and say they begin to that. 05:00.750 --> 05:02.420 You mission sets that. 05:03.000 --> 05:04.460 That's reserves. 05:05.090 --> 05:10.500 Am you need to know Einstein's for the just in general of cyber 05:10.500 --> 05:15.650 security years is something to the Is a challenge for all countries 05:15.910 --> 05:20.650 and our offense the Was an issue not to turn long go. 05:21.280 --> 05:25.480 Arm with these of the it systems been electronic now a again 05:25.480 --> 05:29.480 without a great level of detail are you are you. Combat. 05:31.500 --> 05:40.170 They Often isn't is vacated actor with the a N a D fame one mission 05:40.200 --> 05:46.310 of them or is now graham a we're okay and offers that are the 05:46.310 --> 05:49.760 seen rigorous security mechanism that the army's the Pentagon 05:50.180 --> 05:54.470 our place here on that there and so penetration testing all those 05:54.470 --> 05:59.400 things ago defenders isn't navigation we use is a monster fire 05:59.670 --> 06:04.240 that are of the Time off your views security regulations. 06:04.800 --> 06:10.280 By our and The public they sleepers what we have and it's only 06:10.280 --> 06:14.330 did and it's appropriate of the sea and this is and then these 06:14.330 --> 06:14.950 different to. 06:15.670 --> 06:20.220 Their part of the on the fact that is on the for the different 06:20.320 --> 06:21.810 and police officers. 06:23.000 --> 06:28.010 The or something of you it may nine and in popular horrockses 06:28.050 --> 06:30.120 themselves and we're using this. 06:30.720 --> 06:32.770 Sling to where we give is that. 06:33.560 --> 06:37.510 The three about about car clear nail or your switched introducing 06:37.510 --> 06:38.060 a. Mutually. 06:41.070 --> 06:46.690 Give you a stay to a world through the The lower as well will 06:46.690 --> 06:50.870 inform see is sea shepherd and they down and thank that to the 06:50.870 --> 06:54.060 yet to brief the C. I L office and the changes that we've we've 06:54.060 --> 06:56.890 got for over the last two and half almost three years here on 06:56.890 --> 07:00.260 international cemetery are really really great story. I want 07:00.260 --> 07:02.750 to make sure you now and see what we've done what we've accomplished 07:02.880 --> 07:05.950 but talk a little about how we do sgt playing for the future 07:05.950 --> 07:11.190 to secret existing operation and maintain their momentum. I early 07:11.190 --> 07:14.060 in two thousand and ten and really initial of the actually are 07:14.350 --> 07:17.460 finding for that I T contracting United contracting oversight 07:17.690 --> 07:20.730 forces were severely lacking out there were no government I'd 07:20.730 --> 07:24.070 see says on set out there is only to contractors and there are 07:24.070 --> 07:28.680 no see Tracy O R C look into the global high contract make sure 07:28.680 --> 07:32.320 we gap what we needed and also plane that levels the art that 07:32.490 --> 07:36.220 today we have a fully set and they information technology office 07:36.420 --> 07:40.260 call government police three contractors nine Tracy. Oh Arce 07:40.510 --> 07:43.650 looking it. Every contract the right nation engaged with the 07:43.650 --> 07:47.450 balls but also doing CD planning in turning the way for in addition 07:47.880 --> 07:48.830 to change for and are. 07:49.410 --> 07:52.490 In two thousand and ten. I team was done in house looking that. 07:52.490 --> 07:55.760 I'll announce we've got the broader army partners who really 07:55.760 --> 07:59.560 headaches for tease people deploying the best in bright it's 07:59.560 --> 08:02.150 the best solutions the army can stop national cemetery. 08:03.030 --> 08:06.370 In two thousand and a our infrastructure was represented acting 08:06.370 --> 08:09.930 can treat up and that's not as much look today is we just talked 08:09.930 --> 08:13.300 about mister Edwards out. We are supported by the army's richard 08:13.300 --> 08:17.360 technologies see day in partnership with our I'd cease that make 08:17.360 --> 08:20.900 sure that our information systems accreditation op. Nice. 08:20.900 --> 08:24.570 If are ready army inspector general of guidelines for information 08:24.570 --> 08:26.440 assurance that information security. 08:27.530 --> 08:30.130 In two thousand ten our website was assert in nineteen ninety 08:30.480 --> 08:34.330 website very flat not erected and not able to provide information. 08:34.330 --> 08:37.110 In fact that's and I personally update is the first of the late 08:37.110 --> 08:40.700 year the website this was nobody austere now us is the websites 08:40.700 --> 08:44.030 updated army from the content of the burrows because is integrated 08:44.030 --> 08:44.780 with their systems. 08:45.300 --> 08:49.370 On it contests posts about pao and those people were really used website. 08:49.450 --> 08:53.200 The key with families operate can messages but all the inauguration 08:53.200 --> 08:56.460 of our business systems is down automatically without anybody 08:56.720 --> 08:57.540 have and interact. 08:58.660 --> 08:59.060 Next like. 08:59.700 --> 09:04.430 The A loss talk about the records the records format that it. 09:05.000 --> 09:08.150 Records nation and for pots or in that enterprise system record 09:08.150 --> 09:11.500 where were the you gain corporate knowledge in two thousand and ten. 09:12.170 --> 09:15.380 Over six hundred thousand records across different types today 09:15.380 --> 09:18.560 all consolidated in the cases this kelly separate you cannot 09:18.560 --> 09:21.920 and see and it's an image on the answer outside but all of the 09:21.920 --> 09:26.120 personnel records in the that went with that that case we call 09:26.120 --> 09:29.450 center two thousand and ten we it's a thirty% of calls became 09:29.450 --> 09:30.120 the cemetery. 09:30.650 --> 09:35.100 Fifty% people quit after a period time because iraq halted long 09:35.190 --> 09:38.320 because yeah time until to respond look collar with the their 09:38.320 --> 09:41.390 basic questions are questions about and I very my loved one was 09:41.390 --> 09:45.210 eleven minutes and Today we answer hearts that calls for those 09:45.210 --> 09:47.760 people more willing to wait out less than one minute. 09:50.150 --> 09:54.270 Is many location services everything. We do in the cemetery is 09:54.270 --> 09:57.520 tied put on that are whether it's the borough operations was 09:57.520 --> 10:01.320 like talk about the count going portion is it ties to the number 10:01.520 --> 10:04.830 on the hastily inscription on the headstone but also the services 10:04.830 --> 10:05.500 the families. 10:06.500 --> 10:09.670 A two thousand and ten newcomers cemetery and you get it and 10:09.670 --> 10:12.880 that a to have byline with over two hundred sixty thousand grave 10:12.880 --> 10:15.480 sites and they were panned out and that would represent where 10:15.480 --> 10:20.150 your lawn texans. Today adt with the in line and this Conan's vision. 10:20.150 --> 10:22.390 We first our this you want it on a mobile phone. 10:23.000 --> 10:25.690 You can take and what do you and you can navigate the to that 10:25.690 --> 10:28.920 versus gravesend because I want to give you a little story having yet. 10:29.060 --> 10:33.420 I think it's really are reflective of the impacts is may in in 10:33.420 --> 10:36.490 about two thousand eight when we first losses we got a response 10:36.680 --> 10:39.190 and and then never come in about two thousand and eight visited 10:39.190 --> 10:40.130 cemeteries say. 10:40.670 --> 10:44.400 I look for our space for a site the independent and that and 10:44.680 --> 10:47.960 when out there I can five came back in using happened from. 10:48.500 --> 10:49.770 There are the days after. 10:50.450 --> 10:51.930 Days after we lost website. 10:52.750 --> 10:55.940 A copy mentor call center at the back was thank you. I finally 10:55.940 --> 11:00.740 found Iraqis is great and if he was a slight raise running demon 11:00.800 --> 11:01.170 the joint. 11:01.800 --> 11:06.970 Base unit read any area out by memorial over there in so that's 11:06.970 --> 11:10.360 that's one thing. Yeah and they're staying is that brothers sisters 11:10.390 --> 11:14.360 fathers and mothers look never seen the great several on and 11:14.360 --> 11:18.050 now and you that the technology and our may come here. They can 11:18.050 --> 11:18.760 do it. Seamlessly. 11:21.000 --> 11:21.360 Next I 11:23.120 --> 11:27.070 I missile I'm a little bit up each year. There was no strategic 11:27.070 --> 11:30.470 planning from technologies for a more they weren't looking kinda. 11:30.470 --> 11:32.980 Comprehensively about the best that they were about to make it 11:32.980 --> 11:35.720 technology and return they're going to see on that investment 11:35.720 --> 11:39.450 would comes performance. Nathan upset from davies enterprise 11:39.450 --> 11:42.730 architecture approach that next business processes make sure 11:42.730 --> 11:45.200 that we are to make the business process the army is the business 11:45.200 --> 11:48.020 process the one of the and and the planning for the future. 11:48.020 --> 11:51.920 So that we understand art that time illustrates the time money 11:51.920 --> 11:54.510 resources that come with with doing. Technology. 11:58.420 --> 12:01.230 Want one critical essay really. 12:01.960 --> 12:05.050 Outcome of that planning was we saw a huge gap in our that some 12:05.050 --> 12:08.470 process and so I want use this as a way to demonstrate quebec 12:08.470 --> 12:11.910 strategic framework to plasma technology that technology in your 12:11.910 --> 12:16.320 business house in one of the biggest. Yeah he so you are enterprise 12:16.320 --> 12:19.170 and Arctic synopsis was that we did all this free working this 12:19.170 --> 12:23.150 systems and regarding you know indeed that system. We're all 12:23.150 --> 12:26.610 to eject styling of a name the location of the headstone and 12:26.610 --> 12:28.910 moving to another system or of the next. 12:29.690 --> 12:30.670 Clearly critical. 12:31.720 --> 12:35.660 The my partners announces we we you don't need to work with the 12:35.660 --> 12:38.380 and csa X and out through our own business system. 12:39.390 --> 12:43.060 That has to return mysteries that the a of the air national soldiers 12:43.060 --> 12:46.840 measures and be a as they are part of the best of the better 12:46.920 --> 12:48.000 all areas and it's an. 12:48.600 --> 12:52.060 And so rather than moving into set system where we moved away 12:52.060 --> 12:55.580 from our picture we now from our own system or head cells and 12:55.580 --> 12:58.440 see always through the process and so what you see and the right 12:58.770 --> 13:02.160 is a picture of hessen template in our system that we and for 13:02.160 --> 13:05.130 and often share family members they understand. Exactly what 13:05.130 --> 13:05.580 of what. 13:06.450 --> 13:09.810 We see in the middle arm is these people or how actually goes 13:09.810 --> 13:11.740 out to the national cemetery administration. 13:12.250 --> 13:15.610 All the today and then your and gets caught and return on to 13:15.610 --> 13:19.350 messenger an nco. Right is the following all of the application 13:19.410 --> 13:22.720 efforts gone through a web calling the few days late step by 13:22.720 --> 13:24.650 rc all our power of years. 13:25.290 --> 13:30.190 In the web or on what nation all this really is in a great process 13:30.190 --> 13:33.790 now and and then we can manage and that's the value you from 13:33.820 --> 13:36.380 my additionally there is no martin capability. 13:37.580 --> 13:38.650 Tags or are now. 13:39.440 --> 13:43.330 Where are issues moving you know google met a mass all kinds 13:43.330 --> 13:46.930 of that we're not correlate the army's. Yeah the six and other 13:46.930 --> 13:50.400 information technology environment events to look at how we integrate 13:50.400 --> 13:54.350 these technologies in to a cease book friends quickly and in 13:54.350 --> 13:56.310 order make the impacts of. 13:57.060 --> 14:00.670 You. Are though the last thing I want talking about as if we 14:00.670 --> 14:04.180 are absolutely for the future and so there's a there's a like 14:04.180 --> 14:07.260 great things coming out what it's location-based services of 14:07.260 --> 14:08.710 your and center section. 14:09.260 --> 14:13.180 Are you an docking to occasionally surfaces fiji check out this. 14:13.180 --> 14:15.980 Great site here is basically this great our and it your standing 14:15.980 --> 14:20.030 right and technology allowed have that read more to really hits 14:20.030 --> 14:23.780 experience here and and helps share and teach the integration 14:23.780 --> 14:28.110 of our on a lover is members sacrifice and service our nation on. 14:28.840 --> 14:30.920 Sir with that and at the head injury questions. 14:32.500 --> 14:34.380 Well I can think you. 14:35.740 --> 14:41.090 So was you are and and the colors aggression just tell you you 14:41.120 --> 14:45.900 an will owned without to people who come in two zero on we don't 14:45.900 --> 14:48.970 have all fawcitt these role. We do have a key asking it is a 14:48.970 --> 14:52.110 sense letting does have a mobile device are actually would come 14:52.110 --> 14:56.120 the that the their center log into the key Osteen prayed. I'd. Directions. 15:00.640 --> 15:04.750 Course questions I'm question of what what what is your a. 15:05.280 --> 15:06.170 Show you say. 15:07.000 --> 15:10.880 The more planning regarding of. 15:11.910 --> 15:17.710 The information sharing with your kissing because of asia's like. 15:18.210 --> 15:23.090 The a off the dead they shows it all of the American about wanting 15:23.090 --> 15:26.740 to commission and our base record up with the Bradley devilish 15:26.930 --> 15:31.830 thanks to army analytics and all helping to give the boss hopefully 15:31.830 --> 15:36.390 bible more of the rule of the culmination flat-ended basis. 15:36.390 --> 15:40.650 All-in-one. We've grown the website able with the right there 15:41.020 --> 15:43.650 will have how are we all. 15:44.220 --> 15:48.650 Do you the together here your in your the grew level. This you 15:48.650 --> 15:53.530 go probable. But we're about it but I'll those we were very closely 15:53.810 --> 15:57.460 with with inactivates illustration at have work with your team is. 15:57.460 --> 16:00.510 Well obviously the met you are merely troop. They do database 16:00.510 --> 16:03.760 work for us information sharing for those big big tendency now 16:03.760 --> 16:06.120 that the the government's looking the move forward as part of 16:06.120 --> 16:09.520 the diesel government strategy on a are lightens participating 16:09.520 --> 16:12.700 in that I won we've optimise the mobile application of high value 16:12.700 --> 16:15.720 interest and we met that milestone ahead of the fashion but to 16:15.720 --> 16:19.090 we're looking about how we open up or interfaces to share publicly 16:19.090 --> 16:21.670 available that and not only with other agencies but also the 16:21.670 --> 16:24.760 public censure they want to build their own applications off 16:24.760 --> 16:28.530 of that rich dead-set in provide it initial service is are possible 16:28.530 --> 16:31.650 in D that. Absolutely the runway for sir and we continue look 16:31.650 --> 16:33.360 for the working within Syrian doing that. 16:34.310 --> 16:37.720 As well as a man that mission they do ideals. 16:38.370 --> 16:41.620 Jump years video this is that this is the I think I hear. 16:42.220 --> 16:46.730 Of Have a question this is to get there that they are on board 16:46.730 --> 16:49.500 goes pre-recorded long going forward and 16:51.500 --> 16:53.970 That their next that's really in of. 16:56.000 --> 17:01.050 The more and the you re we to. Put a nation and 17:02.340 --> 17:07.910 Think you couldn't whatever at the end to show much the of customization 17:07.940 --> 17:12.160 you said that you were to the for the Army's vendors only a year 17:12.620 --> 17:15.480 me I'd come ncr and kind of. Application. 17:17.000 --> 17:19.800 Know registry and all those kinds of things were coming which 17:19.800 --> 17:22.720 are a lot of customization that there's as stuff is we use of 17:22.720 --> 17:26.880 bore I I quote said after usable arm. Obviously when you trying 17:26.880 --> 17:30.270 to map code to your business process. There. There is some custom 17:30.270 --> 17:34.220 but we use open frameworks common off the shelf development tours 17:34.220 --> 17:38.690 whether it's out you know Microsoft Aurora for or any of those 17:38.870 --> 17:42.730 those products and so on we participating areas force that no 17:42.730 --> 17:46.460 we're our code is up there and in life but I think when you're 17:46.460 --> 17:48.770 talking about developing a tool than the jeanine. There is some 17:48.770 --> 17:52.510 custom customize are because there's a ships necessary arm. 17:54.000 --> 17:57.860 There's firmly you know the the Electronic record. 17:58.500 --> 18:01.210 Help for the mediation between the ndaa and let. 18:01.730 --> 18:06.930 Us to hear your ability to work across with me a it tyranny lessons 18:06.930 --> 18:10.650 learned with their or if you of you know will this be applicable 18:10.650 --> 18:15.930 to be a cemeteries certainly the can a new start a bit like the 18:15.930 --> 18:18.730 about using gi. Yes I think that the framework in the architecture 18:18.730 --> 18:23.280 we of donna's. Absolutely reusable arm and and working with Tennessee 18:23.320 --> 18:27.220 being they plan their way for tomorrow's distance in your architect 18:27.220 --> 18:30.430 nuclear enterprise architecture. We've got instruction we head. 18:31.160 --> 18:35.480 Out of The online or your degree and it you for continuing to 18:35.480 --> 18:36.080 bring them. On. 18:41.230 --> 18:44.370 That you know we're here so aggressively pro and your mash. 18:45.730 --> 18:49.540 That idea sir thank all of their mission of. This. 18:53.780 --> 18:56.540 Good morning my name is jennifer lives and the public affairs 18:56.540 --> 18:58.700 office here to national cemetery. 18:59.210 --> 19:03.930 In iraq a towering tame in february two thousand and I have come 19:04.060 --> 19:07.160 close to twenty years of experience in public affairs. So I talk 19:07.160 --> 19:11.030 about staying at how where we were where we are now down and 19:11.030 --> 19:16.160 when I kia the away is weighing gear pao in out-dated website 19:16.160 --> 19:20.870 and we get use facebook and social media. We're pre-match a a 19:20.870 --> 19:23.120 media are like ask or. 19:23.810 --> 19:28.170 Filming kind of operation and we had a visitor center in you 19:28.170 --> 19:32.700 basically can figure out that Kennedy was very here and disaster 19:32.700 --> 19:38.260 in a final via on select have where we gone on the F is the F 19:38.260 --> 19:43.640 three senior level public affairs are people on board. We do 19:43.770 --> 19:46.670 we and our hall of pound in you website. 19:47.190 --> 19:52.240 We and the act the in see explore we have social media and we 19:52.240 --> 19:54.180 do you facebook twitter Flicker. 19:55.540 --> 19:59.070 But we also out what we're doing force where I might band in 19:59.070 --> 20:02.050 a share for force. We're so when people checking-in we can tell 20:02.050 --> 20:06.190 a lot about events and that are happening a real late if they 20:06.190 --> 20:09.170 check in that day hey from this time this time. I have an walking 20:09.170 --> 20:11.970 tours set to kind of things that we're looking to do in the future 20:12.350 --> 20:16.860 with ADHD global class. We can do and the take advantage out 20:17.020 --> 20:21.320 of that technology and do live streaming. We can do Hangouts. 20:21.320 --> 20:25.010 We actually participated in a Hangout for the USS monitor where 20:25.010 --> 20:29.990 people can non real time type in their questions im in then people 20:29.990 --> 20:33.460 can speak india briefings from our get up when they're where 20:33.460 --> 20:36.550 someone from why that was part of our our presentations from 20:36.550 --> 20:38.920 an J packed. So that's the kind of thing that we're looking to 20:38.920 --> 20:39.760 do in the future. 20:40.430 --> 20:44.780 So now we have are welcome center that tells a story about arlene 20:44.780 --> 20:47.880 taint what they're going to see and emergency we're making that 20:47.880 --> 20:51.550 transition in in their the more where we're going to continue 20:51.550 --> 20:52.030 to build on. 20:52.730 --> 20:56.300 So in terms said and like where we're gonna social media. 20:56.300 --> 21:00.100 That's our guy big tool for us to do we're outreach and we're 21:00.100 --> 21:03.750 focusing a lot and real time. So this photo that's up in the 21:03.750 --> 21:08.620 corner I a I snap-back picture right before I Easter sunrise 21:08.620 --> 21:12.270 service and I real time tweeted that output than on facebook 21:12.580 --> 21:18.110 and it went viral. We had over and three in the final tally air. 21:18.110 --> 21:22.300 We had eleven thousand sixty nine likes that and three hundred 21:22.300 --> 21:25.880 and eleven thousand seven hundred and thirty people Saul that for. 21:26.660 --> 21:32.730 And it yes the power as social media and We also leverage are 21:32.770 --> 21:37.140 the army said is social media reach and the other services and 21:37.140 --> 21:41.870 sell and buy a real time doing things real time people like behind-the-scenes. 21:41.870 --> 21:46.110 So we been focusing on back in it's been successful how we're 21:46.110 --> 21:48.060 getting a lot of positive feedback from that. 21:48.610 --> 21:50.160 At in terms that. 21:50.790 --> 21:54.280 You are taking us beyond just media relations some of the things 21:54.280 --> 21:58.010 that we've down is walking tours and we did one for medal of 21:58.010 --> 22:02.150 honor lashed year. We birthday arbor day. We did triggered with 22:02.150 --> 22:05.490 izzard third tree planting than the dad. We partnered with the 22:05.490 --> 22:09.490 national park service to do a black history month tour and and 22:09.490 --> 22:12.170 we're looking at working with either groups and organizations 22:12.170 --> 22:15.990 actually met with summer your folks at American now monuments 22:15.990 --> 22:19.710 on things that made we can do jointly still wet are always is 22:19.710 --> 22:23.980 to reach out more door stay caller groups and work with and work 22:23.980 --> 22:28.200 with than to kenny develop programming advanced back on side 22:28.200 --> 22:33.300 with observance is place in history and in kind of take things 22:33.300 --> 22:34.270 to the next level. 22:35.090 --> 22:39.030 And I wanted to share week you if in the you know major miller 22:39.060 --> 22:43.330 was talking about technology and and kind of where we were and 22:43.330 --> 22:47.750 where we are now I have to say and you getting any website. 22:48.310 --> 22:52.630 And they in and six force probably made the most difference in 22:52.630 --> 22:53.760 the in in. 22:54.590 --> 22:59.930 How we Engadget are on our stakeholders or visitors on our families 23:00.160 --> 23:03.780 and and this is just one comment out of the many common set we get. 23:04.420 --> 23:09.270 Out what a wonderful act. I Sally easy use. I easily found my 23:09.270 --> 23:12.760 parents great and was surprise that there was a photo op the 23:12.760 --> 23:16.660 front-back of the marker living in texas I now have awaited visit 23:16.690 --> 23:19.750 any time. I want things to all the hard work that we need to 23:19.750 --> 23:20.200 this that. 23:20.720 --> 23:24.040 And also enjoying the other information provided on the historic 23:24.040 --> 23:28.580 grave sites a whole new way to explore arlington pinky slashes. 23:28.580 --> 23:32.640 Wine example and rain in major miller was talking about location-based 23:32.640 --> 23:38.830 services where I want to take that is tours I your tour and the 23:38.830 --> 23:42.060 video in can of incorporating that that's something access our 23:42.060 --> 23:45.770 long term goal is just a really take are that the reach history 23:45.770 --> 23:49.860 that we have at arlington and in making it available easily disown 23:49.860 --> 23:54.260 one that is visiting the cemetery so and that's my briefing in 23:54.260 --> 23:56.600 if you be having answering questions. 23:57.530 --> 24:02.570 Losers that uses of these so there as well the as well actually 24:02.570 --> 24:05.830 you can be virtually visiting and do let and you were tour that 24:05.830 --> 24:10.410 way or you can actually be here and physically onsite and say 24:10.410 --> 24:15.400 hey down years can but major miller we're saying there's the 24:15.400 --> 24:19.310 the around where you're walking these people are very that kind 24:19.310 --> 24:22.370 of thing or they can act in in in doing actual tore. 24:23.000 --> 24:29.130 The goes was this or is just one of our own problems to the first 24:29.130 --> 24:33.420 recognize these psyched to ornaments and enhance the there's 24:33.420 --> 24:37.280 experience an increase the number of those are succumb a lot 24:37.280 --> 24:41.420 of people come to washington. No contact a member converse for 24:41.420 --> 24:46.030 good website is it it in years past and probably updated on this 24:46.060 --> 24:49.610 in those kind of template on the visiting lost and then we'll 24:49.610 --> 24:53.800 have jepson more arlington cemetery. If you have a at a chance 24:53.800 --> 24:56.810 look at that you might look at that template see it that's been 24:56.810 --> 25:00.580 updated and it's not the good probably won't one office on our 25:00.580 --> 25:03.830 who's with some more of the capital they change template in the 25:03.830 --> 25:07.450 F out on and thirty five members of congress where they be tens 25:07.450 --> 25:11.560 of non hundreds of thousands of people are it check a no websites 25:11.560 --> 25:16.470 and the sure that template is is a day is is of our a. 25:17.000 --> 25:21.310 The where S and then look into it had to great and we're constantly 25:21.340 --> 25:26.640 updating information that is on websites in on in travel books 25:26.930 --> 25:30.510 at a a that's I had an internal they were doing was going through 25:30.510 --> 25:34.730 and doing research and then sending a down trying to get it uptick sell. 25:34.970 --> 25:39.260 It SEC on stint and strictly in our struggle but a challenge 25:39.260 --> 25:42.750 that we're our we're constantly doing so that's why took over force. 25:42.750 --> 25:46.540 We're so that I can say here's your time sisters are for number 25:46.570 --> 25:50.340 here's our website in in here. So the in for asian they need 25:50.340 --> 25:54.110 to have day keep it updated geordie because that combat o'hearn 25:54.140 --> 25:56.960 you Co chairman of the you know. 25:57.500 --> 26:00.490 Effective and I'll be it is a our earn. 26:01.000 --> 26:04.040 Helping where we can thank thank esther a great we're. 26:05.000 --> 26:05.960 Thank you very much. 26:06.760 --> 26:11.620 For the day and gradual our side to donate in particular and 26:11.620 --> 26:12.680 it's a. Very. 26:15.740 --> 26:19.260 That morning liaison and a bit amun oligark of operations and 26:19.260 --> 26:20.570 plans their cemetery. 26:21.430 --> 26:23.910 Have been on board for going on that two years now. 26:24.680 --> 26:28.360 Before that I was on active duty and then retired to twenty two 26:28.360 --> 26:29.990 years in the army for that. 26:30.550 --> 26:31.860 Com next I please. 26:33.000 --> 26:36.000 As you can say free a new all them. So one things I was not the 26:36.000 --> 26:40.970 sir we're wanting to the job was the volume an that first and 26:40.970 --> 26:45.500 the visitor side of poorly new that the Funeral operations we're 26:45.500 --> 26:49.920 going on but didn't realise that the magnitude of the visitors 26:49.920 --> 26:53.790 that we're here over three million visitors a year we get almost 26:53.790 --> 26:57.370 there we over four thousand requests for re flying is just a 26:57.370 --> 26:58.830 to too many unknown shoulder. 26:59.730 --> 27:03.440 We execute over twenty six hundred of those on an annual basis. 27:04.000 --> 27:08.250 Am the honor flight program. We allow access and for over six 27:08.250 --> 27:12.500 hundred nearly seven hundred buses of will work to veterans a 27:12.500 --> 27:17.790 newly and on and then other ceremonies though your memorial day 27:17.790 --> 27:21.190 is year your allow spectrums your one seventy third airborne 27:21.190 --> 27:26.100 virtually do over under those as every years. Well I come up 27:26.350 --> 27:27.390 the for. 27:28.060 --> 27:32.150 Going to do that the issue of the kids a day she convert. 27:33.060 --> 27:35.620 That's are where we're working Mack also EA. 27:36.130 --> 27:37.510 With that the family. 27:38.060 --> 27:41.380 As well as was the other agencies and folks are want to be involved 27:41.380 --> 27:44.830 in that and now working closely with initiate servers are we 27:44.830 --> 27:45.440 right now. 27:46.000 --> 27:48.530 Am. To do those vent your care. 27:49.140 --> 27:54.080 Come. And there are so prior to that might job and office was 27:54.080 --> 27:57.080 created a with a new administration the Cayman. 27:57.620 --> 28:01.450 Before that it was really a a mannam operation. There was one 28:01.450 --> 28:05.810 employee a who was in name historian. There's really a special 28:05.810 --> 28:08.990 then scored emitter and had a couple contractors to help with 28:08.990 --> 28:13.510 the scheduling of that is gone more robust that we do the now 28:13.510 --> 28:16.980 assistance on to strictly abiding that we had and trying to do 28:16.980 --> 28:20.900 justice and help people honor member next for the cemetery we 28:20.900 --> 28:22.890 needed increase our capabilities their. 28:23.430 --> 28:28.860 On we really work and and all our organization. If you well at 28:28.860 --> 28:32.290 like to say after we switched over the possible we had some to 28:32.290 --> 28:35.820 do with the postal service not be insolvent anymore because we've 28:35.820 --> 28:39.070 gone away from everything having to be male than hard copy. 28:39.820 --> 28:44.210 And then wait for a hard copy mail response back. So if you center 28:44.210 --> 28:47.850 reef request and S for one day and time and that happened a B 28:47.850 --> 28:51.220 four weeks and debacle letters that sorry. We can accommodate 28:51.220 --> 28:54.270 you on that day. And then they got to send another letter back 28:54.270 --> 28:57.830 asking for an alternate time was just nord air fission customer service. 28:57.830 --> 29:00.690 Just was not therefore that especially when you consider the 29:00.690 --> 29:05.230 volume and the popularity and that of and A we merely tried to 29:05.230 --> 29:09.400 go to an email as in the anime immune. Our question response 29:09.580 --> 29:14.000 played form. We're now in the final stages of finalise in the 29:14.000 --> 29:19.050 testing of an online request where you can request those ceremonies 29:19.050 --> 29:22.500 online you can put in multiple dates and times it will come to 29:22.500 --> 29:26.210 us as a poor going up organizational email and and we can process 29:26.210 --> 29:29.370 those and in the orient they come to you can get an answer back. 29:29.910 --> 29:34.430 In all a week two weeks versus you know three four weeks depending 29:34.430 --> 29:36.700 on how fast email service moves. 29:38.240 --> 29:41.590 In addition in orchestrating the events here to cemeteries you 29:41.590 --> 29:44.450 can see everything that's gone on one the main functions that 29:44.450 --> 29:48.170 my shop buzzes make sure all these events cannot impact those 29:48.170 --> 29:51.700 funerals are occurring that you can imagine with twenty seven 29:51.700 --> 29:55.410 the thirty funerals a day along with the day we might have for 29:55.410 --> 29:59.340 ceremonies going on that the trafficking interaction and stuff 29:59.340 --> 30:02.040 to orchestrate. So we work very closely with the ships in the 30:02.040 --> 30:02.960 eyes be sharp. 30:03.540 --> 30:08.910 The field ops guys and using a fancy map or which is all tied 30:08.910 --> 30:13.200 the automation a major nor explain week post all the events on there. 30:13.200 --> 30:16.870 We can see the routes that the funeral services are taking we 30:16.870 --> 30:19.330 can put the routes that the ceremonies are taking the get to 30:19.330 --> 30:22.280 there are banks can make sure that the event sir not conflict 30:22.280 --> 30:25.440 in which with each other so that the families get the proper 30:25.440 --> 30:29.250 ceremony respect that indignity that they need and those that 30:29.250 --> 30:32.530 want to do the remembrance or mines have the same honor memories 30:32.650 --> 30:33.750 tour mentors on. 30:34.390 --> 30:37.360 So we're very proud of that and working to make that happen. 30:38.000 --> 30:41.330 And on german ladies and I showed any questions that concludes 30:41.330 --> 30:44.080 my portion goes address. He can the 30:46.500 --> 30:50.780 There's a very very much. Thank you very complex make. Patient. That. 30:55.200 --> 30:58.180 Good morning ladies and gentlemen my name's pollsters icons a 30:58.180 --> 31:01.750 darker resource management here at arlington national cemetery. 31:02.530 --> 31:06.850 I've been here little over seven months a and our own to. 31:07.570 --> 31:10.760 And what clock you briefly about fiscal accountability. 31:11.700 --> 31:12.720 And that shore place. 31:13.500 --> 31:18.130 A part of two thousand ten arlington national cemetery did not 31:18.130 --> 31:20.420 have a resource management staff. 31:21.000 --> 31:25.850 They outsource their financing counting support to the defense 31:25.850 --> 31:29.180 finance and accounting center and indianapolis that first picture 31:29.570 --> 31:30.450 in the upper lower. 31:31.030 --> 31:35.770 In it is part of that they lost control of their funding and 31:35.770 --> 31:37.810 I'm sure you'll read about the stories. 31:39.000 --> 31:44.950 Am. While losing control their funding very also had significant infrastructure. 31:45.770 --> 31:49.280 Issues as depend doing these other pictures. 31:50.000 --> 31:54.540 I Am but they were do anything about because a even had lost 31:54.540 --> 31:56.750 control of their funding next shot was. 31:58.080 --> 32:00.200 And fast for two today. 32:00.890 --> 32:05.840 This keady a authorization. That's army speak for manning levels. 32:06.430 --> 32:10.100 On groove from ninety five to two hundred forty. 32:10.700 --> 32:14.140 Tenor those spaces were in the resource management arena. 32:14.450 --> 32:16.160 The resource management staff. 32:17.160 --> 32:22.780 A the budget officer sharing love and her budget team recovered 32:22.780 --> 32:24.610 thirty two point. 32:25.260 --> 32:27.080 Six million dollars. 32:27.760 --> 32:32.190 Of prior ear money from two thousand four to two thousand and 32:33.100 --> 32:36.710 And they use that money to to do many different things. 32:37.230 --> 32:41.340 Are why and thirteen point seven million of was spent in psp 32:41.380 --> 32:43.470 building the carberry and number not. 32:45.050 --> 32:50.230 They also use that money to buy more and environmental friendly acquit. 32:50.230 --> 32:53.900 They're leaving out less of a footprint on the center grounds 32:53.930 --> 32:56.370 and ends in the process saving money. 32:57.850 --> 33:01.030 They also doodson infrastructure repairs. 33:01.790 --> 33:06.580 Such as replacing the the heating system and cooling system in 33:06.580 --> 33:07.540 the welcome center. 33:08.370 --> 33:11.840 House so we're so that priory your money was put to very good 33:11.840 --> 33:14.630 use in in the past three years. 33:15.560 --> 33:19.350 A brief update on on this year's funding. 33:19.930 --> 33:21.270 Fiscal year thirteen. 33:21.950 --> 33:25.890 Fiscal year thirteen will probably be known forever is the year 33:25.890 --> 33:32.050 of so quest or and and human clone. Well arlington national cemetery received. 33:32.050 --> 33:34.340 Great support from converse. 33:35.340 --> 33:39.880 Am they fully funded our base budget which we used to do day 33:39.880 --> 33:44.070 to day operations that was forty five point eight million dollars. 33:44.610 --> 33:47.690 They also provided nineteen air million. 33:48.440 --> 33:53.650 On to to address the infrastructure back block all those the 33:53.710 --> 34:00.330 pot holes then and water line breaks the that those pictures depicting. 34:02.190 --> 34:06.960 Of most significantly they provided eighty one point seven million 34:06.960 --> 34:09.830 dollars to fully fund the millennium procter. 34:11.120 --> 34:15.150 Am and then finally they provided eighteen they have million. 34:15.650 --> 34:19.690 For the planning design of the navy annex it area which will 34:19.690 --> 34:22.520 take to cemeteries life out to the twenty fifty. 34:23.320 --> 34:25.080 Point fifties time for. 34:26.500 --> 34:30.990 That's just a brief an update on on fiscal accountability and 34:30.990 --> 34:32.960 more we're going with with. Money. 34:35.230 --> 34:38.790 Comers are questions the service issue is your a. 34:39.580 --> 34:43.880 But rather to wound the I mean it was you go directly to the 34:43.880 --> 34:44.740 fund which are. 34:45.620 --> 34:46.160 Of the war. 34:47.090 --> 34:51.640 Both Undersecretary the army has been very supportive of arlington 34:51.640 --> 34:52.620 national some dare. 34:53.210 --> 34:58.140 As a result we're one of his top ten priorities as a result we 34:58.170 --> 35:02.550 we get great support out the army staff of congress has also 35:02.550 --> 35:08.170 been very support of an misc on and has his interacted with with 35:08.170 --> 35:13.940 both members and and staff first a on a very regular and frequent 35:13.940 --> 35:18.150 basis and they understand our requirements and they've been very supportive. 35:18.760 --> 35:19.740 We. Were. 35:23.400 --> 35:25.920 At this year's honored twenty five million. 35:27.030 --> 35:30.740 Of of quirky you serve no. 35:31.680 --> 35:33.910 Mission but also this budget for a wide. 35:34.500 --> 35:35.040 From set. 35:35.810 --> 35:40.350 Normally and request was forty four million dup shwe you see 35:40.380 --> 35:44.250 if you want to set windups. So there was a slight Decker. 35:45.000 --> 35:49.650 Um with a wrist Asians now. We are also able to to of george 35:49.650 --> 35:55.590 to be so quest are deck or may use and party year fines and also 35:55.620 --> 35:58.900 because we're under are hiring freeze right. Now of where it 35:58.900 --> 36:02.190 will use some money that we would normally spend for salaries 36:02.190 --> 36:04.480 to cover to offset that clout. 36:05.150 --> 36:10.470 If there is a future sequester cut then than it will most definitely 36:10.470 --> 36:13.170 a fact arlington national cemetery operations. 36:14.150 --> 36:16.880 We're overview grandfather worst case scenario. 36:17.670 --> 36:25.040 Of we have a and and We actually did a study several months ago 36:25.070 --> 36:31.150 of of what the so quest are impact would would be on on daily operations. 36:31.750 --> 36:36.560 On as a result so that sturdy the army exempt the arlington national 36:36.560 --> 36:38.200 cemetery from. Furloughs. 36:42.100 --> 36:46.780 Surely and thank you to we're working people of. 36:47.620 --> 36:52.080 You'll hear will retain all right. Now we're where sixty he for 36:52.080 --> 36:56.760 people on war will military and so that we can cover their pay 36:57.210 --> 36:59.810 and we can't world staff of. 37:00.860 --> 37:04.210 To to a our authorization. Each. 37:06.760 --> 37:11.110 To just to the you can sesame had a couple one-third windfall 37:11.110 --> 37:15.190 for the six million in the invested a lot of capitals with the 37:15.250 --> 37:18.710 your of equipment and so for which will have a life cycle costs 37:18.740 --> 37:22.320 navy go further down the road and so you can have another bubble 37:22.660 --> 37:26.130 bomb for you protecting their yeah by there are actually what 37:26.130 --> 37:30.210 we invest converse for seventy five million dollars to address 37:30.210 --> 37:31.670 the infrastructure back or. 37:32.410 --> 37:36.140 After that would told them we would need an annual amount that's 37:36.140 --> 37:40.870 still be in developed a for sustain to avoid developing a future 37:40.870 --> 37:41.560 back. Walk. 37:45.000 --> 37:50.750 The this year and and we're on our mission to squash the presence 37:50.800 --> 37:55.340 of citrus about offer it concerns is this is you world no. 37:56.050 --> 38:01.330 Of what's going the sounds off on arlington cemetery receded stops. 38:01.870 --> 38:05.710 That it would be an activist loyalty for the secretary army circuitous 38:05.710 --> 38:10.290 routes or even the superintendent must senators say this is met 38:10.320 --> 38:15.020 in our budget a to fun infrastructure me. So what what happens 38:15.020 --> 38:19.870 year to year you get testimony on the hill and And a wherever 38:19.870 --> 38:24.500 rivers and we would say this is for all arlington needs and all 38:24.500 --> 38:27.380 commerce even plus up those numbers of years. 38:28.130 --> 38:33.730 Am it was targeting information a out once you it but it's good 38:33.730 --> 38:37.870 housekeeping seal prove on not a that more than in this there 38:38.230 --> 38:42.830 some out it in this army converse shoes possibility. The the 38:42.830 --> 38:46.600 security army standard type of what so and be sounds after has 38:46.600 --> 38:51.290 these some way. To heaven check and balance and maybe that's 38:51.290 --> 38:55.180 one of the roles of this commission a through the years ahead 38:55.180 --> 38:59.340 that to keep that I almost to learn forty imports. He was after 38:59.610 --> 39:02.620 congress feels pontzen salt. 39:03.250 --> 39:07.740 Say care I will promise you there will be a pressure to slowly 39:07.740 --> 39:11.090 that they will go to and fourteen than any fat employers of that 39:11.330 --> 39:13.590 would open to fourteen to twelve. 39:14.140 --> 39:15.010 To a great. 39:15.610 --> 39:19.470 Of the loyal employers will have so we will make do with this 39:19.470 --> 39:25.200 and for the efficient there'll be a price things so just a thought 39:25.200 --> 39:29.670 to put on your point of german made maybe there's role for this 39:29.670 --> 39:33.500 commission to of plan and of more than. 39:34.170 --> 39:35.810 And you know the host you. 39:37.000 --> 39:38.800 And he is their. 39:40.170 --> 39:43.910 Human of you would be there's some student about about what the 39:43.910 --> 39:46.000 sequesters doing that this. 39:46.600 --> 39:48.310 For turning the specter happen. 39:49.160 --> 39:53.460 The pressure care of those we're to all of the way of where we 39:53.580 --> 39:57.930 can do mention of thing is really that they cadavers that the 39:57.960 --> 40:00.840 chucking worky to say about their. 40:01.500 --> 40:07.820 And in. And their reach a triple them in the of briefing. 40:08.400 --> 40:11.090 Sure slides and the a. 40:11.780 --> 40:17.500 Good it's as the harsh reality of it as the here you worst case 40:17.500 --> 40:20.430 scenario holding of the by the more. 40:21.080 --> 40:22.120 Plan for their. 40:22.790 --> 40:27.820 A those to the have no or you go to read. 40:29.620 --> 40:30.250 Think that. 40:32.350 --> 40:39.050 It's for the The there's a there's a year and it where he may helping. 40:39.690 --> 40:44.830 It we look at the pictures they never laid off percentages on 40:44.830 --> 40:46.230 our plate wrong. 40:46.950 --> 40:51.210 We still have we will betters with the following year year. 40:52.110 --> 40:58.270 A whole. You using all of longitudinal me on. 40:59.370 --> 40:59.630 Air. 41:00.710 --> 41:06.090 The On the issue. They've wounded warrior. 41:06.660 --> 41:10.740 Insert when we are real staffers will of. 41:11.500 --> 41:16.040 I'll because we will be on stay in the senate and there were 41:16.070 --> 41:17.100 reporting be. 41:18.010 --> 41:22.460 In the there are the little a great vision that at least. 41:23.340 --> 41:26.470 May again all up yes all the whole. 41:27.030 --> 41:28.380 There will go. 41:29.000 --> 41:33.540 Kurgers' this for his this is you see what. 41:34.780 --> 41:36.440 Can shoot for the year. 41:37.330 --> 41:41.650 Although severe the for you when there's. 41:42.470 --> 41:50.250 A mean there was a standout the there are a loose gravel the boss. 41:51.050 --> 41:57.100 The the the movies you message and We welcome the key. 41:57.910 --> 42:00.500 Selling beauty people in that. 42:01.050 --> 42:01.940 Don't know. 42:02.730 --> 42:11.280 It's Their Young is used to show so the general public to was 42:11.280 --> 42:11.800 on your. 42:13.040 --> 42:15.600 Are going to finish lost that Jews and a. 42:16.160 --> 42:18.710 And I a she. 42:19.360 --> 42:24.900 Knew. And new york on a is yours that you zoning while as well 42:24.900 --> 42:25.370 as an. 42:26.220 --> 42:32.910 And we that shimmering to give the Is an use not for me. 42:34.030 --> 42:38.010 Reason that we're down the news and those and our. 42:39.740 --> 42:42.830 Or think that there is a year north. 42:44.000 --> 42:52.210 There's a he will non-jobs my larvae that you have gone actually 42:52.700 --> 42:54.550 that the of. 42:55.140 --> 42:56.130 The to worry. 42:56.750 --> 42:58.190 About. The that. 42:59.000 --> 43:00.500 That and there are. 43:01.200 --> 43:02.700 You fit. For..