WEBVTT

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Learn how Department of Defense

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certified surrogates can access

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electronic health records and manage

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care for other DOD beneficiaries . In

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this video , we'll walk through what a

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DOD certified surrogate is , how to

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become one , and how to access

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electronic health records as a

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surrogate . A surrogate is someone who

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is legally authorized to act on behalf

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of another person for specific purposes .

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A surrogate does not have to be a

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family member . There are 3 different

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types of surrogates , including legal

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guardians , healthcare agents , and

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special guardians . If you need

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to access DOD electronic health records

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for someone else , you must first be

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certified as a surrogate by the

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Department of Defense . This process

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uses DD Form 3005 and the Defense

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Enrollment Eligibility Reporting System ,

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or DEERS . Applicable laws such as

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state law will allow surrogacy . Once

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you're a DOD certified surrogate , you

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can access the patient portal at my.MHS

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Genesis.health.mil . You can sign in

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using a CAC , username and password ,

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or a PI . After logging in , select

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whether you are accessing the portal

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for yourself or for the patient you

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represent as a surrogate . To view the

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patient's electronic health record , go

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to the health record page and confirm

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the patient's name is selected in the

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drop-down menu at the top of the page .

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If you can't access the MHS Genesis

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patient portal , visit

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GSC.health.mil/portal or call

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800-600-9332 . If you

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have questions about DOD surrogate

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status , contact the nearest military

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ID card office . Use the Rapids ID card

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office locator at

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IDCO.DMDC.OSD.mil/IDCO/locator .

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To learn more about surrogacy , visit

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My

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Access.DMDC.OSD.mil/identitymanagement

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or call the Defense Manpower Data

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Center . Thank you for supporting DOD

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beneficiaries . Learn more at

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www.tricare.mil/MHSGenesis .