Story by Capt. Derek VanWyck | Marine Corps Air Station Yuma | 04.30.2025
Behind every emergency call at Marine Corps Air Station (MCAS) Yuma is a team of highly trained professionals who answer swiftly, stay calm under pressure, and provide the critical connection between those in need and emergency services. April marks both National 9-1-1 Education Month and National Public Safety Telecommunicators Week, an opportunity to recognize the dedication and skill of the......
Story by Lance Cpl. Alyssa DeCrane | Marine Corps Installations East | 04.18.2025
Cortney Pierce, an emergency dispatch telecommunicator with the Provost Marshal’s Office, Headquarters and Support Battalion, Marine Corps Installations East, Marine Corps Base Camp Lejeune, North Carolina, was recently recognized as the MCICOM Emergency Dispatch Services Award for Public Safety Telecommunicator (PST) of the Year....
Story by Senior Airman Matt Porter | Joint Base McGuire-Dix-Lakehurst | 04.16.2024
National Public Safety Telecommunicators Week is observed each April to honor the dedication of first response emergency dispatchers for the critical service they provide. Dispatchers at Joint Base McGuire-Dix-Lakehurst, N.J. provide crucial support to first responders both on and off the installation, handling more than 5,000 emergency calls annually....
Story by Samuel King Jr. | 96th Test Wing | 04.19.2022
April 14 – 20 is Dispatcher Appreciation Week.
Story by Randall Burlingame | 104th Fighter Wing | 04.14.2022
The 104th Civil Engineering Squadron fire alarm communications center is staffed by a minimum of one firefighter 24 hours a day, 7 days a week. While working in the communications center firefighters respond to a variety of calls including medical emergencies, in-flight emergencies, and building alarms....
Story by Megan Mills | Naval Air Station Sigonella | 04.08.2022
The ability to take calls from people experiencing scary, complicated, and desperate circumstances requires extensive training paired with a calm, unflappable demeanor. Although Aviation Boatswain’s Mate (Handling) 3rd Class Nuria Avalos is working outside of her rate as a dispatcher in Naval Air Station Sigonella’s emergency operations center (EOC), she has risen to the task with......
Story by Samuel King Jr. | 96th Test Wing | 12.16.2021
Goal was to combine the dispatch units to reduce radio and telephone cross-talk thus improving both security forces and emergency response times in situations where they are both needed....
Courtesy Story | Naval Air Station Sigonella | 04.09.2021
Within minutes of being called, police, fire and emergency services arrive at the scene. However, rarely do those who need help get to meet the voice on the end of the line who provides the calm in the chaos. For Public Safety Telecommunicators Week, April 11-17, we’d like to take you into the world of the dedicated staff of public safety professionals onboard Naval Air Station Sigonella......
