Story by Senior Airman Keira Rossman | Permanent Change of Station Joint Task Force | 08.01.2025
The Permanent Change of Station Joint Task Force launched a 24/7 call center today to help service members, Defense Department civilians and their families with their government moves. Service members can call 833-MIL-MOVE (833-645-6683), email PCSCallCenter@mail.mil or visit the PCS JTF Spotlight webpage for support....
Story by Elizabeth Lockyear | U.S. Army Corps of Engineers Honolulu District | 12.10.2023
Justin Lind supports the Hawaiʻi Wildfires recovery mission on Maui by working in the USACE debris call center.
Courtesy Story | Fort Carson Public Affairs Office | 02.17.2021
— Mountain Post housing residents and Soldiers living in on-post barracks learned, Feb. 17, 2021, that they’ll soon have some new tools to report issues and schedule maintenance....
Story by Capt. Sam Otto | 2nd Brigade Combat Team, 34th Infantry Division | 06.04.2020
Task Force West created a call center on the air base of the 185th Air Refueling Wing in Sioux City, Iowa by the request of the governor to assist the Iowa Department of Public Health to collect voluntary data from residents during the COVID-19 pandemic. Soldiers from the Army National Guard and Airmen from the Air National Guard came together to form the call center. Service Members......
Story by Tech. Sgt. Ryan Campbell | New York National Guard | 03.31.2020
LATHAM, N.Y., (March 31, 2020) — Nearly 100 New York National Guard Airmen and Soldiers from have been staffing three call centers as part of New York State’s response to the COVID-19 outbreak. The Guardsmen are taking phone calls placed to New York’s Novel Coronavirus Hotline, answering questions and concerns about COVID-19 at call centers in Brooklyn, Rotterdam and Schenectady.......
Story by Staff Sgt. Benjamin Crane | 133rd Mobile Public Affairs Detachment | 03.31.2020
Guardsmen provided data entry services, coordinated with testing laboratories, and called to check up on quarantined COVID-19 patients on behalf of the Center for Disease Control’s (CDC) Division of Global Migration and Quarantine....
Story by Lance Cpl. Andrew Cortez | Marine Corps Base Camp Pendleton | 08.26.2019
Brotherhood and camaraderie is a way of life in the Marine Corps. This is what drove Michael Fila, an emergency dispatcher for Marine Corps Base Camp Pendleton to keep fighting in every battle he went through....
Story by Airman 1st Class Ariel Leighty | 86th Airlift Wing | 09.28.2018
With over 8,000 incoming calls a day and 1.5 million calls annually, this office, assigned to the 435th Communication Squadron clamors with employees answering various calls in over 11 languages to connect callers from all around the world 24 hours a day, seven days a week, 365 days a year....
