FORT LEAVENWORTH, Kansas — Fort Leavenworth community members visited Munson Army Health Center Aug. 12 for “Operation Know Your MTF,” an open house designed to connect service members, military families and retirees with healthcare, readiness and support services.
Attendees came for a variety of services including Military Treatment Facility enrollment information, TRICARE and EFMP support, and special walk-in Individual Medical Readiness screening hours for service members starting a rigorous academic year at the U.S. Army Command and General Staff College,
“Our goal was to give our beneficiaries direct access to the people who can help them navigate their healthcare,” said Col. Jolanda L.J. Walker, director of Munson Army Health Center. “Scheduling the open house during a staff training afternoon allowed us to welcome the community while minimizing the impact on patient care. Team members supporting the event connected beneficiaries with services, while other staff continued their scheduled training.”
During the two-hour event, service members completed MEDPROS vision and/or hearing, lab, and immunization requirements. The Fort Leavenworth Armed Forces Wellness Center representatives welcomed beneficiaries to their new location within Munson and booked Bod Pod and other wellness appointments.
Others obtained documentation of previously completed school and sports physicals from Medical Records, enabling new families to move forward with school requirements at their new duty station. In Primary Care staff assisted families with EFMP-related questions and processes and families were able to meet Munson’s new pediatrician Dr. Lucy Lot.
“Holding the event the afternoon after the Command and General Staff College Spouse Night allowed newly arrived families to receive follow-on assistance,” said Walker.
Representatives from Munson’s clinical, readiness and support services were positioned throughout the health center. A self-guided mission map helped visitors choose the programs most relevant to them while becoming more familiar with the facility.
Public Health and the laboratory experienced particularly high visitor traffic. Rehabilitation and Physical Therapy personnel connected patients with care, while approximately 40 attendees participated in the clinic’s popular grip-strength challenge.
Smith Dental Clinic, which serves active duty, also provided information about dental care for family members through the TRICARE Dental Program. A TriWest representative was also available to assist beneficiaries and the pharmacy remained open for routine prescription pickup throughout the event.
The open house also strengthened coordination with installation and community partners like Army Community Service, Family Advocacy Program, and Fort Leavenworth Department of Emergency Service. The installation’s new emergency medical services contract representative and EMS team members connected with the health center’s Operations team to discuss future collaboration, including Basic Life Support and CPR sustainment programs. The EMS team also educated community members on accessing 911 from post. Calls are routed through a regional dispatch so callers must specify they’re located on post.
Overall, the open house gave beneficiaries a single location to address healthcare, readiness and administrative needs while becoming better acquainted with their military treatment facility.
To learn more about services available from Munson visit https://munson.tricare.mil and follow the MTF on social media at https://www.facebook.com/munsonhealth/ and on Instagram @munsonhealthdha