Pets receive excellent service at Fort Bliss’ veterinary clinic

16th Mobile Public Affairs Detachment
Story by Staff Sgt. Kenneth Pawlak

Date: 06.04.2013
Posted: 08.23.2013 15:37
News ID: 112516
Pets receive excellent service at Fort Bliss’ veterinary clinic

FORT BLISS, Texas – It was a cold Christmas day 10 years ago, when I was walking home from a neighbor’s house when I felt something clinging to my feet. I looked down and I thought a rat was scratching at my leg, but it turned out to be a little Chihuahua, said Helene Lobato, retired military spouse. I took the dog in and named her Sugar, she has been the queen of the house ever since that Christmas.<br /> <br /> Sugar was taken to the Fort Bliss Veterinary Treatment Facility for her annual teeth cleaning June 4.<br /> <br /> Pets like Sugar can receive wellness checks five days a week, but dental cleanings and other surgical procedures are only done only on Tuesdays because there is only one veterinarian at the treatment facility. <br /> <br /> “It is overwhelming being the only veterinarian on post, not just for me but also for the staff,” said Capt. Kevin Sanada, veterinarian, Public Health Command District-Carson. “We constantly get calls from people wanting an appointment and we have to tell them we don’t have any appointments available.”<br /> <br /> Since there is only one veterinarian on Fort Bliss, the treatment facility does not take walk-ins only appointments.<br /> <br /> “We wish we could help everyone out, but with such a small staff we can’t," said Sanada, "but we do what we can.”<br /> <br /> Being short-staffed, the clinic is still able to provide affordable, high quality service to the pets of the Fort Bliss community.<br /> <br /> “The service we received was excellent, the staff was very professional and friendly, and the prices were very reasonable,” said Lobato. “The vet really enjoys treating the animals.”<br /> <br /> Pet owners looking for a veterinarian who cares about the vitality of animals then the treatment facility is the place to go for veterinary needs.<br /> <br /> “We take the health and well-being of the animals very serious,” said Sanada. “We do a through process of diagnosis, treatment and follow-up care.”<br /> <br /> After about two hours of dental care, Sugar was able to return home with a clean smile and be “queen of the household.”<br /> <br /> When the clinic is not treating animals, the staff performs sanitary inspections of military and commercial facilities in the El Paso area and provides services for the military working dogs.<br /> <br /> Pets are seen by appointment only due to staff shortages. To schedule an appointment call the Veterinary Treatment Facility at 915-742-2266.