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Army, Air Force, Navy and Marine Corps exchange customers can swap Firestone tires affected by the recently announced recall campaign at local military exchanges or local corporate-owned dealers.
Bridgestone/Firestone will replace free an estimated 6.5 million ATX, ATX II and Wilderness AT all-terrain tires, company officials have announced. Officials of all the military exchange services said their stores would take back eligible customers' recalled Firestone tires, regardless of the original purchase location.
Military customers at any AAFES Autopride Car Care facility are authorized credit equal to the AAFES retail price of a recalled tire. The credit may be applied to a new Firestone tire of their choice or any other brand. The customer pays the difference the sale price of the replacement tire, or tires, exceeds the credit. Likewise, AAFES will refund the difference if the customer buys a cheaper tire.
The replacement tires will be the same size, type, load range, and tread design. Mounting, balancing and transfer of any AAFES road hazard warranty will be free.
Customers who are not sure if their tires are subject to recall, and those who suspect they have defective tires not subject to recall, can bring them by any AAFES Autopride service facility for a free inspection, possible replacement or pro-rated exchange, if warranted.
The Navy and Marine Corps exchange services' Firestone tire policy includes:
Customers with technical questions best addressed by the manufacturer are encouraged to contact Firestone directly at (800) 465-1904 or www.bridgestone-firestone.com.
AAFES stopped selling the problem tires before Firestone's announcement, and it is now taking steps to ensure the recalled tires are completely removed from its inventory, officials said.
The decision to recall the tires came after a meeting between officials of Bridgestone Corp., the Japanese owner of Firestone; Ford Motor Co., which equipped many of its best-selling Explorer sport vehicles with the tires; and the National Highway Traffic Safety Administration. Overall, about 47 million of the tires have been sold. The ATX models have been on the market for more than a decade and the Wilderness model since 1996.
The voluntary recall is limited to one size of three styles sold by the exchanges, and no others are eligible for automatic adjustment or replacement by Bridgestone/Firestone or AAFES. Working with Ford, Bridgestone/Firestone so far has pinpointed the following tires for recall:
(Based on an Army and Air Force Exchange Service news release. Gerry Gilmore contributed to this story.)
Story by Special to American Forces Press Service
| Date Taken: | 08.16.2000 |
| Date Posted: | 07.03.2025 23:03 |
| Story ID: | 526001 |
| Location: | WASHINGTON, US |
| Web Views: | 7 |
| Downloads: | 0 |
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