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    MHS GENESIS launches at Fort Rucker

    MHS GENESIS Ribbon Cutting at Fort Rucker

    Photo By Janice Erdlitz | Lt. Col. Garrett Holt, Lyster Army Health Clinic commander, and Command Sgt. Maj....... read more read more

    FORT RUCKER , AL, UNITED STATES

    09.29.2022

    Story by Janice Erdlitz 

    Lyster Army Health Clinic

    Lyster Army Health Clinic and Brown Dental Clinic have officially launched the Military Health System’s new electronic health record, MHS GENESIS on September 24 at Fort Rucker.

    MHS GENESIS is the new electronic health record (EHR) that provides you and your doctors enhanced, secure technology to manage your health information. When fully deployed, MHS GENESIS will be the single health record for service members, veterans, and their families.

    Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can:
    • View health information
    • Schedule appointments
    • Communicate securely with providers
    • Complete e-visits
    • View educational content
    • Submit pharmacy drop-off forms

    Patients can access their online health record by using a Common Access Card (CAC) or DFAS account credentials. Those with DS Logon, CAC, or DFAS will have immediate access to the MHS GENESIS Patient Portal and the functionality that comes with it. While patients will be able to view their health information, they will not have the ability to make appointments through the MHS GENESIS Patient Portal for the first two weeks after go live.

    You can access the MHS GENESIS patient portal at https://my.mhsgenesis.health.mil

    MHS GENESIS Patient Portal: When searching for Lyster providers or services, use the key word "Rucker" to bring up Lyster options.

    Patients can expect to see reduced appointment availability and increased wait times from September 2022 through December 2022 as clinic staff adjusts to new technology and workflows.

    Emergencies, and after hours care: For life, limb, or eyesight Call 911 or go to the nearest Emergency Room. For Active Duty pre-authorization to Urgent Care Centers, please call the TRICARE Nurse Advice Line (NAL) at 800-874-2273.

    Contact the MHS Nurse Advice Line for care advice at any hour or day of the week. The MHS Nurse Advice Line is available 24/7 by phone, web chat, and video chat. https://tricare.mil/ContactUs/CallUs/NAL

    Learn more about options for same day appointments at https://lyster.tricare.mil/Getting-Care/Appointments-Referrals.

    Additional pharmacy options for beneficiaries include Pharmacy Home Delivery and TRICARE network pharmacies. Learn more about available options at https://tricare.mil/CoveredServices/Pharmacy/FillPrescriptions.

    For help with the DS Logon, see the “frequently asked questions” https://my.mhsgenesis.health.mil. For additional help, call Defense Manpower Data Center at 800-538-9552 or the DMDC Contact Center at 800-368-3665.

    Learn More about MHS GENESIS by visiting https://www.health.mil/Military-Health-Topics/MHS-Transformation/MHS-GENESIS

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    NEWS INFO

    Date Taken: 09.29.2022
    Date Posted: 09.29.2022 15:29
    Story ID: 430404
    Location: FORT RUCKER , AL, US

    Web Views: 96
    Downloads: 0

    PUBLIC DOMAIN