Passenger Travel Office

Photo By Sgt. Christopher Thompson | U.S. Marine Corps Lance Cpl. Zabian P. Jones, a distribution management specialist, native to Atlanta, Georgia, with Alpha Company, Headquarters and Support Battalion, Marine Corps Installations Pacific, Marine Corps Base Camp Butler, searches for Port Calls at the Passenger Travel Office on Camp Foster on Jan. 15, 2021. The Passenger Travel Office is committed to providing excellent customer service for daily Permanent Change of Station and Temporary Additional Duty travel needs for service members, Department of Defense civilians, and their families. (U.S. Marine Corps photo by Sgt. Christopher D. Thompson)  

CAMP FOSTER, OKINAWA, JAPAN

01.15.2021

Story by Sgt. Christopher Thompson 

Marine Corps Installations Pacific

CAMP FOSTER, OKINAWA, Japan – The Passenger Travel Office is committed to providing excellent customer service for daily Permanent Change of Station and Temporary Additional Duty travel needs for service members and Department of Defense civilians and their families.
“We provide all travel and transportation services to service members and Department of Defense personnel along with their families.” says Adrian H. Green, a travels supervisor with the Passenger Travel Office and native of Columbia, South Carolina.
The Marine Corps is a forever moving force and so are the Marines. Constantly, there are service members in need of travel assistance for flights to their next duty station or assignment causing PTO to work around the clock and with the incurring pandemic, it does not make the job any easier.
“Our day to day workflow is pretty busy. I have hard working staff usually working through lunch, after hours, and even weekends,” said Adrian. “This year currently with the pandemic it has been tougher for everybody and very trying for us with the new processes and procedures and then you add that to our peak season for Permanent Change of Duty orders. So, we stay pretty busy year round.”
When Marines and DOD personnel are executing new orders for PCS or TAD and need a flight to get their next assignment, PTO ensures they are able to get where they need to go in a reasonable amount of time.
“What we provide is important because we are essentially the driving force and the middle man between the Marine Corps and the mission. We make sure Marines get to where they need to be, that they get there on time, and they arrive safely so their able to do what they do best,” said Adrian.
Traveling is not always the easiest process. Trying to get yourself and family to the next designated location can be a stressful task, but with the help of PTO eases some of those stresses knowing your family are in good hands.
“I enjoy being involved in the PCS process and moving families. We know how stressful moving can be so being able to see the excitement of the customer and relieve a little bit of the stress that PCSing brings. Seeing how we individually help people’s lives is really rewarding,” says Adrian. “I really appreciate my staff. They are making things happen even with the hurdles from the pandemic but their charging hard and getting it done and I’m proud of them.”
For more information regarding travel and transportation services in your area, contact your local Passenger Travel Office.

• Date Taken: 01.15.2021
• Date Posted: 01.20.2021 17:47
• Story ID: 387100
• Location: CAMP FOSTER, OKINAWA, JP
• Hometown: COLUMBIA, SC, US