Maintenance window scheduled to begin at February 14th 2200 est. until 0400 est. February 15th

(e.g. yourname@email.com)

Forgot Password?

    Defense Visual Information Distribution Service Logo

    App puts NHP in the palm of your hand

    App puts NHP in the palm of your hand

    Photo By Jason Bortz | The new Naval Hospital Pensacola app has a variety of resources that beneficiaries can...... read more read more

    UNITED STATES

    03.30.2015

    Story by Jason Bortz 

    NMRTC Pensacola

    PENSACOLA, Fla. - The new Naval Hospital Pensacola app is now available for download.

    The free smartphone app will allow beneficiaries to have access to hospital and medical information at any time with their phone.

    The NHP app has a variety of resources that beneficiaries can access through their smartphone. With the app, beneficiaries will be able to find a phone number using the phone directory, make an appointment by either phone or with TRICARE Online, send a secure message via RelayHealth to their Medical Home Port Team, order prescription refills through TRICARE Online and more.

    “We wanted to create an app that would give our beneficiaries a tool to help them manage their health care,” said Capt. Maureen Padden, commanding officer, NHP. “The new app literally puts the hospital in the palm of our beneficiaries’ hands. They can make appointments, order prescription refills, send secure messages and more with this one app.”

    Services like TRICARE Online and RelayHealth do require a login and password. Once logged in using the app, beneficiaries will have access to all of the services provided by both websites.

    RelayHealth allows beneficiaries to send secure messages to their Medical Home Port Team. With RelayHealth, beneficiaries can ask health care questions about non-urgent symptoms, request test and lab results and schedule a future appointment. Once a message is submitted, beneficiaries will receive an initial response within 24 hours. In some cases, RelayHealth can help beneficiaries avoid unnecessary office visits.

    With TRICARE Online, beneficiaries can schedule, view or change appointments. Beneficiaries also have access to the Blue Button, which provides access to their personal health summary. With the Blue Button, TRICARE beneficiaries can view lab and radiology results, current medications and their allergy and immunization profile. TRICARE Online also allows beneficiaries to refill prescriptions, check on a prescription status and access the TRICARE Pharmacy Home Delivery Program. Beneficiaries can also make appointments or refill a prescription on behalf of their family members.

    Additional features on the app include links to the Interactive Customer Service (ICE) website where beneficiaries can leave comments about their experience at the hospital and easy access to the Nurse Advice Line. The Nurse Advice Line is a live nurse 24 hours a day that can assist TRICARE beneficiaries with health care questions or concerns.

    To download the app, search Naval Hospital Pensacola at an app store.

    LEAVE A COMMENT

    NEWS INFO

    Date Taken: 03.30.2015
    Date Posted: 03.30.2015 12:04
    Story ID: 158552
    Location: US

    Web Views: 135
    Downloads: 0

    PUBLIC DOMAIN