In July 2015, Lt. Col. Michael A. Ortiz authored a ground breaking article entitled "Dream Big: Air Force personnel must keep pace with today's digital customer." The article chronicled Headquarters Air Reserve Personnel Center's crusade to improve customer and agent experience by harnessing industry leading technologies and using them to create a personnel enterprise information technology architecture that keeps pace with today’s technology savvy digital customer.
| Date Taken: | 09.02.2015 |
| Date Posted: | 09.15.2015 14:52 |
| Photo ID: | 2176343 |
| VIRIN: | 150915-F-UR349-002 |
| Resolution: | 539x288 |
| Size: | 171.04 KB |
| Location: | AURORA, CO, US |
| Hometown: | AURORA, CO, US |
| Hometown: | BUCKLEY AIR FORCE BASE, CO, US |
| Hometown: | DENVER, CO, US |
| Web Views: | 22 |
| Downloads: | 2 |
This work, Changing the paradigm to HRM customer service [Image 2 of 2], by TSgt Rob Hazelett, identified by DVIDS, must comply with the restrictions shown on https://www.dvidshub.net/about/copyright.
Changing the paradigm to HRM customer service
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