Hotel Front Desk Service

OSAN AIR BASE, SOUTH KOREA

08.22.2014

Video by Spc. Aaron Loy 

AFN Pacific

One Airman puts the ‘service’ in service member. Specialist Aaron Loy explains.
Suggested Tag:
Before serving at Turumi Lodge, Airman Gaye worked in food services at her previous installation.
SB:
Whether it’s the fitness center, lodging, food, mortuary, we hit every single person in the military and I think that’s pretty cool.
Reporter:
Airman First Class Samira Gaye works at the front desk of Osan Air Base’s Turumi Lodge. Her career field of ‘services’ may be cool, but it’s also misunderstood.
SB:
Especially lodging, we get Army people come at us, ‘is that a M.O.S.?’ I’m like ‘yes, this is actually our job.’ they think it’s like a special duty but… no.
SB:
We make sure our troops have somewhere to stay. We take care of them, give them bedding, and bed down, and… yeah.
Reporter:
Dealing with customers can bring its challenges. After six months in her current position, Airman Gaye has learned the value of patience.
SB:
I’m definitely more calm now. Like I don’t get hotheaded. I don’t get irritated as quick. I’ve learned to just deal with it, what comes with it… but I do think without services, the military would not be able to survive. That’s my personal opinion.
Reporter:
Whether opinion or fact, one thing’s for certain; Airman Gaye provides a valuable service. Specialist Aaron Loy, Osan Air Base, Korea.

• Date Taken: 08.22.2014
• Date Posted: 08.28.2014 01:40
• Category: Package
• Video ID: 357598
• VIRIN: 140822-A-EL292-780
• Filename: DOD_101915308
• Length: 00:01:18
• Location: OSAN AIR BASE, KR