News: Cutomer Appreciation Day returns to MCLB Barstow
Story by Lance Cpl. Norman Eckles
BARSTOW, Calif. - Marine Corps Logistics Base Barstow held their third annual Customer Appreciation Day located in front of Marine Depot Maintained Command, building 573, Sep. 19 for all base employees.
The event was held to keep federal customers and base workers supplied with what they need to accomplish their mission aboard, and in support of, MCLB Barstow.
Vendors such as DeWalt, Grainger, Rigid, Office Depot, Makita, Edge Safety Eyewear, 3M and several others showcased their products for base employees.
As each year has gone by, the crowd of base employees has grown each time we hold this event, added Green.
“The vendors here today just want to give the employees aboard MCLB Barstow a chance to see what they have to offer,” said Richard Green, the director of the base supply division aboard MCLB Barstow.
Vendors showcased more than 400,000 office products, cleaning supplies, tools, hardware industrial products and equipment solutions, explained Green.
The base employees were given an opportunity to see products that would help them in completing their mission on an everyday basis.
“As I walked around I realized that there was a lot of equipment that the vendors brought with them,” said Cpl. Jonathan Norita, a supply clerk with Headquarters Battalion. “I realized some of the tools showcased are ones (we) use at work.”
Green explained that the USMC Serv-Mart Enterprise is part of the Marine Corps Logistics Modernization Program, a continuous process improvement program designed to transform its operations quickly, in support of its customers.
Items not stocked at the issue point are normally available within two working days, explained Green.
Serv-Mart holds this event, not only for the Marine Corps, but to offer their goods to the Army as well.
“We have a lot of Army customers who come to the Maintenance Center,” said Green. “A lot of the Army units will come to the USMC Serv-Mart to get equipment and products they need to complete their mission in the High Desert.”
As base employees and service members walked around, the vendors explained their products. Vendors explained to patrons everything there is to know about their merchandise, whether showcasing tools, keyboards or items used for deployment. This gave the vendors a chance to show their newest products and upgrades since last year, added Green.
The intent of the vendors is for base employees to walk away knowing how the product functions and what makes their product one-of-a-kind.
“Going around to each vendor and talking to them really gave me a chance to learn about each tool and know a little more about the tools that I work with,” said Norita.
As the vendors packed their products and head out of the High Desert, employees and Marines aboard MCLB Barstow walked away with a little more knowledge about the products, tools and equipment they use on a day-to-day basis. With the knowledge they received, the base employees can do their job and complete their mission as fast, proficiently and safely as possible.