News: Delta Detachment, 101st Financial Management Company mission accomplished
Story by Sgt. Jermeka Williams
VICTORY BASE COMPLEX, Iraq - Delta Detachment, 101st Financial Management Company prepares to head home after 14 months of exemplary service in Iraq. Their list of accomplishments and contributions to the finance mission in theater is both lengthy and unrivaled within the company.
The cashiers disbursed more than $76 million in checks and Eagle Cash Card sales for Soldiers, Department of Defense civilians, and contractors. They collected more than $64 million in contributions for the Savings Deposit Program, ECC loads, and debt repayments for Soldiers.
The cashiers conducted 94 Financial Management Support Team missions to provide support for the Soldiers and civilians whose mission didn't allow them access to a finance office.
The Camp Liberty Finance Office was the first to jumpstart the Eagle Cash Agent Stored Value Card in theater. This program funds Class A paying agents via special ECC in order to reduce the amount of cash on the battlefield.
The Customer Service section handled more than 9,600 pay inquiries accurately resolving Soldiers pay issues. The finance clerks paid close attention to the customer needs by ensuring their inquiries were answered within 72 hours. They gave weekly re-deployment briefings to units within the Multi-National Division-Baghdad and Multi-National Corps-Iraq to provide Soldiers with invaluable knowledge on their entitlements.
The processing section uploaded 645 military pay cycles accurately and efficiently, maintaining an average accuracy rating of 99.31 percent throughout the deployment. The Kiosk technician successfully maintained and provided daily support for 16 Eagle Cash Kiosks throughout the Victory Base Complex ensuring transactions were uploaded accurately and proficiently.
The Diamondbacks accomplished many achievements during their 15-month tour. There were 12 Soldiers who re-enlisted to continue to serve their country. There were eight Soldiers who attended the promotion board. All received their promotable status and three got promoted to non-commissioned officers.
One Soldier went above and beyond to study for the Soldier of the Quarter Board, resulting in him winning at the company level. While working hard to maintain mission productivity, four Soldiers took personal time to study and remarkably improve their GT scores. There was one NCO who wanted to move forward in his career by submitting an Officer Candidate School packet. It was approved and he will be commissioned as an officer in the near future.
The highly trained Diamondbacks were a true asset to the 208th Financial Management Company and entire VBC.