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    CRDAMC primary care clinics earn NCQA recognition

    FORT HOOD, TX, UNITED STATES

    09.02.2014

    Courtesy Story

    Carl R. Darnall Army Medical Center

    FORT HOOD, Texas – All Carl R. Darnall Army Medical Center’s primary care clinics have earned National Committee for Quality Assurance (NCQA) recognition as Patient Centered Medical Homes. Internal Medicine, TMC-12, Pediatrics and Monroe are the most recent CRDAMC primary care clinics to join the ranks. Earlier this year, Thomas Moore, Bennett, Russell Collier, and Family Medicine Residency Center received the highest level of recognition after 12 months of preparation.

    The NCQA is a non-profit organization dedicated to improving health care quality. Since its founding in 1990, NCQA has been a central figure in driving health improvement throughout the healthcare system. As part of the recognition process, NCQA reviewed hundreds of documents submitted by the staff at each of these clinics which provided fact-based evidence that the clinic was conducting business as a true Medical Home.

    The NCQA measures the ability of medical facilities to provide quality healthcare through standardized, objective measurement guidelines. NCQA requires recognized facilities to enhance access to care and patients' continuity with their provider teams, keep track of patient data to help manage patients' wellbeing, plan and manage care using evidence-based practices, provide self-care support and community resources, as well as track and coordinate tests, referrals and other care for patients. Finally, clinics have to show that they measure their performance and patients' feedback to continue improving the quality of care.

    In 2012, CRDAMC’s three Community Based Medical Homes received similar recognition.

    Army Medicine’s goal is to have all of its primary care facilities in the continental United States and overseas achieve NCQA recognition and transform to the Patient Centered Medical Home (PCMH) model of care no later than October 1, 2014. The transition to the PCMH model of care is part of Army Medicine’s overall shift from a health care system to a system for health.

    Here’s what patients can expect from the certified Patient Centered Medical Homes:

    • A personal provider. Each patient has an ongoing relationship with a personal Physician, Physician Assistant or Nurse Practitioner who is trained to provide first contact, continuous and comprehensive care.
    • Physician directed medical practice. The personal physician leads a team(s) of individuals at the practice level who collectively take responsibility for ongoing patient care.
    • Whole person orientation. The personal provider is responsible for providing all of the patient’s health care needs or for arranging care with other qualified professionals.
    • Coordinated and Integrated Care. Each patient’s care is coordinated and integrated across all elements of the health care system and the patient’s community.
    • Quality and Safety focus: All members of the healthcare team are focused on ensuring high quality care in the medical home.
    • Improved access: In the PCMH, enhanced access to care options are available through open scheduling, same day appointments, secure messaging, and other innovative options for communication between patients, their personal physician and practice staff.

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    NEWS INFO

    Date Taken: 09.02.2014
    Date Posted: 09.02.2014 12:03
    Story ID: 140956
    Location: FORT HOOD, TX, US

    Web Views: 75
    Downloads: 0

    PUBLIC DOMAIN